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Matrix Telecom EON45 User Manual
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Matrix Telecom EON45 User Manual

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EON45 for Cosine V4
User's Guide
Version 1
August 2006
MATRIX TELECOM PVT. LTD.
MATRIX TELECOM PVT. LTD.
MATRIX TELECOM PVT. LTD.
MATRIX TELECOM PVT. LTD.
MATRIX TELECOM PVT. LTD.
Corporate Office:
394-GIDC, Makarpura
Vadodara-390 010, India
Tel.:+91 265 2630555
Fax: +91 265 2636598
E-mail: Info@MatrixTeleSol.com E-mail: Support@MatrixTeleSol.com
URL: www.MatrixTeleSol.com
Factory:
39-GIDC, Waghodia-391 760
Dist. Vadodara, India
Tel.: +91 2668 263172/73
Fax: +91 2668 262631

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  • Page 1 EON45 for Cosine V4 User’s Guide Version 1 August 2006 MATRIX TELECOM PVT. LTD. MATRIX TELECOM PVT. LTD. MATRIX TELECOM PVT. LTD. MATRIX TELECOM PVT. LTD. MATRIX TELECOM PVT. LTD. Corporate Office: Factory: 394-GIDC, Makarpura 39-GIDC, Waghodia-391 760 Vadodara-390 010, India Dist.

  • Page 2: Documentation Information

    Neither Matrix Telecom not its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs or expenses incurred by purchaser or third parties as a result of: accident, misuse...

  • Page 3: Welcome

    European/American defaults on installing the system. Please refer topic ‘Configuring the System’ and ‘Defaul the System’ in Cosine V4 System Manual for more details. On doing so the feature access codes shall be changed as follows: EON45 for Cosine V4...
  • Page 4 0,5,61 to 65 0,5,61 to 65 9,5,81 to 85 Memory Dialing To grab a trunk with one Flash-8 Flash-8 Flash-6 trunk on hold Emergency Number 1 Blank Blank Emergency Number 2 Blank Blank Blank Emergency Number 3 Blank Blank Blank EON45 for Cosine V4...

  • Page 5: Table Of Contents

    Contents Documentation Information ............2 Welcome ..................3 Introduction ................... 7 Installing the EON45 ..............9 Know Your EON45 ............... 11 Using the EON45 ................ 14 Personal Settings ................ 39...
  • Page 6 Black EON45 White EON45...

  • Page 7: Introduction

    Matrix Introduction The EON45 is a versitile, user firendly, compact, feature-rich proprietary Digital Key Phone (DKP). The EON45 is an effective toll to manage calls efficently. The EON45 is shown in the figure below. The EON45 offers following features: • A 2-line x 16 characters adjustable LCD •...
  • Page 8 • The EON45 can display missed calls. • The EON45 offers Auto Answer facility. • The EON45 helps the user for using a feature by the way of offering a menu. • The EON45 can be used to playback pleasant background music.

  • Page 9: Installing The Eon45

    Telephone Message Pad • Connect the handset to the EON45 using 4P4C spring cord. • Connect one end of the 6P6C line cord to the EON45 and the other end to the Rosette box made for wiring purpose in the wall. Please...
  • Page 10 EON45 already connected to it, the EON45 displays the station number, station anem, etc. after the system resets. • Adjust the LCD for better view. The EON45 is ready for use. • The user can use the EON45 with default settings. For more details on default settings refer to topic ‘Using the EON45’.

  • Page 11: Know Your Eon45

    User’s Guide Matrix Know Your EON45 The EON45 is an easy to use, feature rich phone. It possesses a adjustable 2x16 character liquid crystal display, 25 programmable keys, dial pad, 8 function specific keys. The functions of each of these blocks are explained below in brief: The 2 line x 16 character liquid crystal display •...
  • Page 12 User’s Guide Matrix The programmable Keys: • The EON45 posses 25 programmable keys. These keys can be programmed to call a station, call a department group, access a trunk, use a feature, etc. Please refer ‘Digital Key Phone-Soft Keys Programming’ in Cosine V4 System Manual for more details on programmable keys.
  • Page 13 You are talking on a You have held a You have an incmoing call Orange LED trunk trunk on the trunk =X=X= EON45 for Cosine V4...

  • Page 14: Using The Eon45

    User’s Guide Matrix Using the EON45 The EON45 users can customize their EON45 to meet their individual requirement. an executive would like to customize 20 DSS key for using PBX as opposed to the Operator who would like to customize 20 DSS keys for accessing stations/trunks directly.
  • Page 15 Alarm assigned for the alarm. Alarm'. EON45 displays 'Give Press hold. Duration'. Enter duration in minutes EON45 displays 'Dur Alarm (01-99). Set'. Confirmation tone. Time Alarm Dial 16 or press DSS key EON45 displays 'Duration Alarm'. assigned for the alarm.
  • Page 16 Dial the Station Number EON45 displays 'Give or press the DSS key Duration'. assigned for the station Press 'Up/Down' arrow EON45 displays the alarm keys to navigate the type selected. menu. Enter details as per the EON45 displays relevant prompt.
  • Page 17 User’s Guide Matrix Auto Answer Feature Action Display/Response Auto Answer EON45 displays 'Auto Dial 1092. Answer'. EON45 displays 'Auto Ans Dial 1. Timer?'. EON45 displays 'Auto Ans Enter value (01-25) secs. Set'. Auto Answer EON45 displays 'Auto Dial 1092. Answer'.
  • Page 18 Dial Number. Busy Tone Disconnect the call and Dial Tone lift the handset again. Dial 17 or press the DSS EON45 displays 'Set Auto key assigned for Auto Redial'. Redial. Press hold to select the EON45 displays 'Auto Redial option.
  • Page 19 Call Forward Feature Action Display/Response Call Forward Dial 13 or press the DSS (All calls to a EON45 displays 'Frwd all'. key assigned for Call Forward. Station) Press hold to select the EON45 displays 'Destination'. option. Dial Station number or...
  • Page 20 (If No Reply- key assigned for Call EON45 displays 'Frwd all'. Forward. To a Station) Press Up/Down to EON45 displays 'Frwd if No navigate the menu. Reply'. Press hold to select the EON45 displays 'Destination'. option. Dial Station number or...
  • Page 21 Press hold to select the EON45 displays 'Call Frwd option. Cancel'. The calls can be forwarded to a department group (or VMS port) by entering the flexible number of the same when the EON45 prompts for destination. EON45 for Cosine V4...
  • Page 22 Feature tone. Station B gets Press Flash. music. Call Station C. Ring Back Tone Speech with Station C. Press Flash , Dial 1. Speech with Station B. Press Flash , Dial 1. Speech with Station C. EON45 for Cosine V4...
  • Page 23 Press Flash. Feature tone Dial Station Number or press the DSS key to Ring Back Tone assigned for the Station. Wait for the station to answer, consult and/or press trf key. Call transferred to the Station. EON45 for Cosine V4...
  • Page 24 User’s Guide Matrix Cancel Station Features Feature Action Display/Response Cancel Station EON45 dissplays 'Clear All Dial 100. Features Feat'. Change Time Zone Feature Action Display/Response Change Time EON45 displays 'User Dial 115. Zone Password'. EON45 displays 'Working Enter User Password.
  • Page 25 Ring Back Tone. Speech with Call Station D. Feature tone. Station D gets Press Flash. music. EON45 displays 'Conf Dial 19. Option'. EON45 displays 'Party Dial 1. Included'. EON45 displays 'Conf Dial 19. Option'. EON45 displays Dial 1. 'Conference'. EON45 for Cosine V4...
  • Page 26 Enter Station or press EON45 displays 'Party DSS key to assigned for Excluded'. the Station. Cancel All participants is speech. Conference Go ON-Hook (Master). Participants gets music. EON45 displays 'Conf Dial 19. Option'. EON45 displays 'Conf Dial 0. Released'. EON45 for Cosine V4...
  • Page 27 Press Flash. Feature tone Dial *. Feature tone stop. Dial Desired Code. Conversation Recording Feature Action Display/Response Conversation Speech with a party. Recording Press Flash. Feature tone Dial 1095. You get ring back tone. Conversation Recording starts. EON45 for Cosine V4...
  • Page 28 Feature Action Display/Response Set Do Not Dial 18 or press the DSS Disturb (DND) key to assigned for set EON45 displays 'Set DND?. DND. Press hold to select the EON45 displays 'DND Set'. option. Confirmation tone. Cancel Do Not Dial 18 or press the DSS Disturb (DND) EON45 displays 'Set DND?.
  • Page 29 User’s Guide Matrix Dynamic Lock Feature Action Display/Response Dynamic Lock Dial 14 or press the DSS EON45 displays 'Open Dynm (Open) key to assigned for Lock?'. Dynamic Lock. Press hold to select the EON45 displays 'User option. Password'. EON45 displays 'Station Dial the password.
  • Page 30 User’s Guide Matrix Follow-Me Feature Action Display/Response Follow Me Dial 13. EON45 displays 'Frwd All'. EON45 displays 'Follow Me Dial 5. From'. Dial Station Number or EON45 displays 'User press the DSS key Password'. assigned for the station. Enter valid User EON45 displays 'Follow Me Set'.
  • Page 31 Hotline. Internal'. Press hold to select the EON45 displays 'Destination'. option. Dial the Station Number EON45 displays 'Hotline Set'. or press the DSS key to Confirmation tone. assigned for the Station. Hotline (HOD Dial 15 or press DSS key...
  • Page 32 Dial 15 or press the DSS EON45 displays 'Hotline Hotline key to assigned for Internal'. Hotline. Press Up/Down of the EON45 displays 'Cancel EON45 to navigate the Hotline'. menu. EON45 displays 'Hotline Press hold to select the Cancelled'. Confirmation option. tone.
  • Page 33 User’s Guide Matrix Last Number Redial Feature Action Display/Response Last Number EON45 displays the last Dial 7 or press redial. external number dialed out. Redial Live Call Screening (LCS) Feature Action Display/Response Activate LCS Dial 1033. EON45 displays 'LCS ON'.
  • Page 34 Dial 4 or press the DSS key to assigned for Speech gets established. Override. Paging Feature Action Display/Response Paging EON45 displays 'Give Zone Dial 1031. No:'. You get connected to the Enter the valid zone external paging. EON45 number (1-5). displays 'Page Zone-spch'. Starts announcement when the ring back tone stops.
  • Page 35 Selective Trunk Access Feature Action Display/Response Selective Dial 69 or press the DSS Trunk Access EON45 displays 'Trunk No:'. key to assigned for selective trunk access. EON45 displays 'Dial' or Dial the trunk software 'Wait… Ack Error' as the port number.
  • Page 36 EON45 displays 'User Dial 104. Password'. Absent EON45 displays Enter the Password. 'Present/Absent'. EON45 displays 'User Dial 0. Absent'. EON45 displays 'User Dial 104. Password'. EON45 displays Enter the Password. 'Present/Absent'. EON45 displays 'User Dial 1. Present'. EON45 for Cosine V4...
  • Page 37 • The default user password has to be changed before implementing this feature. • If the EON45 is to be used by an Operator (for Cosine64P) then the key label should be marked to as shown below. This sketch shown below shows the default DSS key and DSS LED assignment for an Operator (In factory settings the label are blank).
  • Page 38 Function Volume Speaker • If the EON45 is to be used by an executive (for Cosine32P) then the key label should be marked to as shown below. This sketch shown below shows the default DSS key and DSS LED assignment for an executive (In factory settings the label are blank).

  • Page 39: Personal Settings

    User’s Guide Matrix Personal Settings Each EON45 user can have settings of his chioce at his station. The user can program these settings to suit his taste and requirement. The EON45 provides a menu for changing these settings. Personal settings helps the user to change •...
  • Page 40 User’s Guide Matrix Menu Item SubMenu Meaning Time Zone User selects; and EON45 Working Hour displays 'W' on the console to specify the time zone User selects; and EON45 Break Hour displays 'B' on the console to specify the time zone User selects;...
  • Page 41 The last five numbers that The user can trace the last Recall dialed the station are five calls to his station displayed Menu Item SubMenu Meaning Headset Mode the user can enable or Headset Disable/Enable disable the headset mode EON45 for Cosine V4...
  • Page 42 3. Use the ‘hold’ button to make a selection. 4. Use the ‘func’ button to go back to the previous submenu. Please note, it is required to change default user password to navigate through the EON45. Default user password does not allow navigation through EON45. Relevant Topics: 1.