Matrix Telecom Proton 308 System Manual
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Matrix Telecom Proton 308 System Manual

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PROTON 206/308
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  • Page 1 PROTON 206/308 System Manual...
  • Page 3 PROTON 206/308 The Smart Communicator System Manual...

  • Page 4: Copyright

    Neither Matrix Telecom nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs or expenses incurred by the purchaser or third parties as a result of: accident, misuse or abuse of this product or unauthorized modifications, repairs or alterations to this product or failure to strictly comply with Matrix Telecom's operating and maintenance instructions.

  • Page 5: Warranty Statement

    Warranty Statement Matrix Telecom Pvt. Ltd. (Matrix) warrants to its consumer purchaser any of its products to be free of defects in material, workmanship and performance for a period of 15 months from date of manufacturing or 12 months from the date of installation which ever is earlier.
  • Page 6 Except for the obligations specifically set forth in this Warranty Policy Statement, in no event shall Matrix be liable for any direct, indirect, special, incidental or consequential damages whether based on contract or any other legal theory and where advised of the possibility of such damages. Neither Matrix nor any of its distributors, dealers or sub-dealers makes any other warranty of any kind, whether expressed or implied, with respect to Matrix products.

  • Page 7: Welcome

    Welcome Thanks for purchasing a Matrix product. We want you to get the maximum performance from our product. If you run into technical difficulties, we are here to help. But please consult this system manual first. If you still can’t find the answer, gather all the information or questions that apply to your problem and with the product close to you, call your dealer.
  • Page 8 PROTON 206/308 V1 System Manual...

  • Page 9: Table Of Contents

    Contents Copyright ...............................4 Warranty Statement ..........................5 Welcome..............................7 Contents ..............................9 Features and Facilities..........................11 Abbreviated Dialing ..........................11 Alarm ..............................14 Allowed and Denied Lists ........................15 Answering Calls ..........................17 Auto Call Back .............................17 Auto Redial ............................18 Barge-In ..............................20 Behind the PBX Applications ......................21 Boss Ring ............................22 Busy Hunting Group ..........................22 Call Duration Control ...........................23...
  • Page 10 Music on Hold ............................. 61 Operator ............................. 61 Power Down Mode ..........................62 Privacy ............................... 63 Private Trunk ............................63 Programming the System ........................64 Protecting the System ........................65 Raid ..............................66 Receiving Incoming Calls ........................67 Remote Alarm ............................ 67 Remote Lock ............................

  • Page 11: Features And Facilities

    Features and Facilities Abbreviated Dialing What’s this? • Frequently called numbers can be stored in the system. These numbers can be dialed using specific codes. This is called Abbreviated dialing. It is also known as Memory Dialing. • This helps save time while dialing frequently used numbers. •...
  • Page 12 How to program Personal Abbreviated Dialing? Lift handset. Dial tone Dial 18-Directory Index-Trunk-Number-#/Flash. Confirmation tone In the above command Directory Index is from 00 to 09. Trunk is 1, 2, 3, 0 or 5 (Here ‘0’ and ‘5’ are interpreted as trunks from group 0 or group 5 and not trunk 0 and 5) Number is the telephone number, which is to be abbreviated.
  • Page 13 Directory Index from 10 to 54 is for Global Directory Part I. Directory Index from 55 to 99 is for Global Directory Part II. Trunk specifies the trunk, from 1 to 3 which you want the system to use while making memory dialing. Group ‘0’ &...

  • Page 14: Alarm

    Relevant Topics: “Class Of Service (COS)” “Trunk Parameters” “Trunk Access” “Toll Control” Alarm What’s this? • The PROTON 206/308 can remind a station user after some specific time. • On expiry of the set time, the telephone starts ringing • When the station user lifts the handset, he gets music.

  • Page 15: Allowed And Denied Lists

    Relevant Topics: “Class Of Service (COS)” “Remote Alarm” Allowed and Denied Lists What’s this? Allowed and Denied lists is a group of number strings. The PROTON 206/308 uses these lists to support two different features viz. Toll Control and Dynamic Lock. Allowed List Denied List T oll...
  • Page 16 Allowed String Denied String B, B, B, B, B, B, B, B, B, B, B, B 1, 2, 3, 4, 5, 6, 7, 8, 9, 0, *, # B, B, B, B, B, B, B, B, 9, B, B, B 0, 00, B, B, B, B, B, B, 95, B, *, # B, B, B, B, B, B, B, B, B, B, B, B 00, B, B, B, B, B, B, B, B, B, *, #...

  • Page 17: Answering Calls

    Solution: Program these two denied strings at location 0 and 1 of level 3. 253-3-00-02652858676-Flash 253-3-01-2885966-Flash Important Point: • Allowed strings and Denied strings cannot be programmed remotely. Relevant Topics: “Toll Control” “Dynamic Lock” Answering Calls When your station rings, lift the handset. The ring stops and you get connected to the calling party. You may start-talking immediately.

  • Page 18: Auto Redial

    Example: Station 23 is busy. To enable Auto Call Back, dial 2 during busy tone. If you have wrongly dialed 23 and want to cancel Auto Call Back request, dial 102 to cancel it. Auto Call Back-On No Reply What’s this? •...
  • Page 19 How to use it? Lift the handset. Dial tone Grab a trunk. Trunk dial tone Dial Number. Busy tone Disconnect. Lift the handset. Dial tone Dial 77 (for Low Priority Auto Redial) Confirmation tone Dial 777 (for High Priority auto Redial). Example: Dialed number 0265-2335679 is busy.

  • Page 20: Barge-In

    • If the system detects ring back tone, it gives ring on your station. When you lift the handset, you get connected with the desired party. • The system uses the same trunk type you used to make a call. If you dialed the number using trunk access code 5, the system takes one of the free trunks from this group for Auto Redial.

  • Page 21: Behind The Pbx Applications

    • Barge-In can also be done by keeping one party in hold. Suppose a trunk call is to be transferred to a busy station then you can keep the caller in hold mode and Barge-In the destination to inform him about his call. This is most advantageous feature for the operator.

  • Page 22: Boss Ring

    CAUTION! For all normal applications, keep this PBX Expansion count to 0 for all the trunks. Otherwise, outside dialing may be hampered. The PROTON 206/308 supports PBX Expansion count for each trunk. How to program? Use following command to program PBX Expansion count for a trunk: 54-Trunk-PEC Count Trunk is from 1 to 3.

  • Page 23: Call Duration Control

    Where, Busy Hunting Group is from 1 to 9 By default, all stations are in Busy hunting Group 0. Example: To program stations 202, 206 and 208 in hunting group 1. 304-202-1 304-206-1 304-208-1 With this program, on calling 202 if 202 is busy then the call will be diverted to 206 and if 206 is also busy then it will be diverted to 208.
  • Page 24 • If CDC is activated, then system gives warning beeps after time = CDC warn timer. After the warning tone, the system waits for time = CDC good-bye timer before releasing the connection forcefully. • CDC can be activated on selected stations. •...
  • Page 25 Step 3 Use following command to enable/disable CDC for incoming calls: 3333-Station-Day Time-Night Time Where, Station is from 21 to 28. Day Time Night Time Meaning CDC is disabled CDC is enabled Use following command to enable/disable CDC for incoming calls for all stations: 3333-*-Day Time-Night Time By default, CDC for incoming calls is disabled during day time and night time.

  • Page 26: Call Follow-Me

    Call Follow-Me What’s this? • Suppose you went to your co-worker’s place and you want that all the calls coming on your station should now come to your co-worker’s station then you can use this feature. • The station dial tone changes to feature tone if its calls are forwarded. How to use it? Lift handset.
  • Page 27 How to use it? Lift handset. Dial tone Dial 131-Station. Confirmation tone Example: My station is 23. I am busy in meeting. I want my calls to go to station 24, dial 131-24. Call Forward-If Busy What’s this? • This feature is useful for a group of people performing same type of job. In such a case you can divert your calls to your colleague while you are already busy over phone.

  • Page 28: Call Park

    • If call forward on-busy and call forward-on No Reply, both are enabled at the same station at the same time then on dialing 130, both the features will get cancelled. • Only one type of call forward features viz. Call Forward if busy, Call forward if no reply etc. can be enabled at one point of time.

  • Page 29: Call Pick Up

    Relevant Topic: “Class Of Service (COS)” Call Pick Up What’s this? You can answer calls of your colleague or co-worker without physically going to his station. You can use this feature to answer even trunk calls ringing on other stations. The PROTON 206/308 offers two types of call pick up facility viz.

  • Page 30: Call Progress Tones

    Step 3 Please refer “Class Of Service (COS)” for details on how to allow Call Pick-Up feature to the user. Important Point: • Alarm ring and Auto Call Back ring cannot be picked up from any other station. Relevant Topic: “Class Of Service (COS)”...
  • Page 31 Internal Call Waiting Tone Short beep followed by longer off duration repeated every second. This is also known as intrusion tone. Busy user gets this tone over his speech when some other station attempts interrupt request/barge-in. • Sound: Beep.…………Beep The user gets this tone till the Interrupt request timer or the barge-in timer External Call Waiting Tone This tone is of two ticks followed by a longer off time of approximately 3 seconds.

  • Page 32: Call Splitting

    Programming Confirmation Tone This is exactly same as the feature confirmation tone. This tone is continuous, fast beeps. During programming, this tone indicates that valid command is received by the system and it has taken necessary action. This tone remains for 3 seconds. This is called Programming Confirmation Tone Timer and is programmable. •...

  • Page 33: Call Transfer

    Speech with called party when the call is answered. 7 Dial Flash-1. Speech with held party. Call Splitting between a station and a trunk Speech with trunk. Dial Flash. Feature tone. External party goes on Hold. Dial Station. Ring Back Tone Speech with the station when the call is answered.

  • Page 34: Call Transfer-On Busy

    Important Points: • Internal station calls can also be transferred to some other station. • While waiting for the station to answer, you can abandon the transfer by dialing Flash. The ring on the station is stopped and you get connected to the person on hold. Call Transfer-While Ringing What’s this? •...

  • Page 35: Cancel Station Features

    Call Transfer-Trunk-to-Trunk What’s this? • An external call can be transferred on another trunk line. • The operator need not remain in speech. Two external persons can speak through the PROTON 206/308. How to use it? 3-way mode as described in call splitting. Dial Flash.

  • Page 36: Class Of Service (Cos)

    Use following command to clear all the features on a station: 343-Station Where, Station is from 21 to 28. Following features of the station are cleared: • Alarm • Auto Call Back • Call Forward/Follow me • Dynamic Lock • Hot-Outward Dialing •...
  • Page 37 Feature Name Feature Index Auto Call Back Interrupt Request + Barge-In Raid Trunk Reservation + Continued Dialing Auto Redial-Low Priority Auto Redial-High Priority Relevant features from this list can be selected and put in a group. One can make few feature access groups depending upon the requirement.
  • Page 38 Following points are relevant: • Maximum 10 feature groups can be formed (0-9). • Each feature can be enabled or disabled in each group. • Group 2 is the default COS group. How to program? Step 1: Decide the number of COS groups to be used. Step 2: Prepare a list of the features required in each COS group and program it using command 250.

  • Page 39: Conference

    Conference What’s this? The PROTON 206/308 offers the facility of 3-party conference. 3-Party conference can be conducted at a spur of the moment without much prior planning. If a user is talking to some one and he feels he should include a third person in his present talk and have a conference, he can do so without disconnecting his present talk.

  • Page 40: Conversation Recording

    Dial #. Feature tone stopped. Dial Desired Code. Example: To use call waiting facility of TELCO exchange from any station, follow the following steps: Dial Flash-#. This informs the system to pass following code. Dial Flash-2. Speech with second call. Dial Flash-#.

  • Page 41: Default The Configuration

    • Toll Control • Trunk Access • Trunk Landing Destination • Trunk Hunting Scheme This feature is very helpful in offices. The PROTON 206/308 can be set to night mode (non-working hour) at the close of the day. The next morning it can be set to day mode (working hours). How to use it? Use following command to switch day/night mode: 151 : System goes in day mode.

  • Page 42: Department Call

    How to use it? Following commands can be used to hear different types of tones. (These commands should be given from the programming mode). Sr. Tone Command Dial Tone 161-1 Ring Back Tone 161-2 Busy Tone 161-3 Error Tone 161-4 Confirmation Tone 161-5 Programming Tone...

  • Page 43: Direct Inward Dialing (Did)

    Example: To access any of the free stations in a group 1, dial 3981. How to program? Use following command to program Department Call: 251-Department Group-Station1..Station8 Where, Department group is from 0 to 9. Station1...Station8 are stations from 21 to 28 to be defined in a group. (If less than 8 station are required in a group, use ‘#’...

  • Page 44: Direct Outward System Access (Dosa)

    Example: Enable DID on trunk 2 during day time and disable it during night time. Use following command: 43-2-1-0 By default, DID is disabled on all the trunks during both daytime and nighttime. Step 2 DID/DOSA Music Timer-Time for which caller gets music on dialing a DOSA enabled trunk. Command : 217-20-Timer Default : 05 seconds Valid Range : 01 to 99 seconds...
  • Page 45 • To make one DOSA call, minimum two trunk lines are used (L2 and L3 in figure). Hence, these should be connected to the PBX. However, in all four trunk lines are (L1, L2, L3 and L4 in figure) used while using this facility as shown below.

  • Page 46: Distinctive Rings

    Station is from 21 to 28. Code Meaning DOSA Disable DOSA Enable By default, DOSA is disabled on all stations. Example: Disable DOSA from station 23 on trunk 2 during day time enable it during nighttime. Use following command to satisfy the requirement: 35-23-1 45-2-0-1 Step 3...

  • Page 47: Do Not Disturb (Dnd)

    Following table lists different types of ring and cadences for different situation: Timings (millisec.) Name Type ON OFF Internal Call Slow 750 2250 External Call Double 400 1800 Alarm Ring\Boss Ring Fast 500 1000 500 1000 500 1000 Door Phone Ring Triple 400 1400 As different ring cadences are used for different occasions, it is easy to guess the caller type before you answer...

  • Page 48: External Call

    To Change user password 1 Lift the handset. Dial tone 2 Dial 144-Old User Password-New User Password. Confirmation tone • In case you forget your password, do not panic. Contact the System Administrator (SA) or the System Engineer (SE). He can clear your password to its default value. Refer “System Security (Passwords)”...

  • Page 49: External Call Forward (Ecf)

    Important Point: • The stations having access to trunk and higher toll control will only be able to make external calls. Relevant Topics: “Toll Control” “Trunk Access” External Call Forward (ECF) What’s this? It is possible to divert the calls on your personal trunk line to your residence or your mobile number. This facility of diverting your incoming trunk calls is known as External Call Forwarding or ECF in short.

  • Page 50: Executive/Secretary

    Timer of Relevance: ECF RBT Timer-Time for which the system gives RBT to the caller as an acknowledgment of the receipt of the call and after that the system dials the telephone number. Command: 217-32-Timer Default: 03 seconds Valid Range: 01 to 99 seconds. Important Point: •...

  • Page 51: Flexible Numbers

    Flexible Numbers What’s this? The PROTON 206/308 offers flexibility to assign a code of your choice to access a station. This code is called flexible number. For example, to access first station one has to dial 21. It is possible to change this code to any other number of your choice.

  • Page 52: Hold

    Important Points: • Flexible numbers are the codes dialed from dial phase to call another station. These flexible numbers should be unique and should not match with any other station or any of the features available from the dial phase. •...
  • Page 53 Example: To simulate dialing of trunk 2 immediately on lifting the handset, dial 151-2. Hotline-External Number • You get connected to a desired external number the moment you lift the handset. • This feature is useful when you are making call to a particular external number many times in a day. Once this feature is enabled, as soon as you lift the handset, the system dials the telephone number and you get connected to the external person.

  • Page 54: Installation

    • Please note that the cancellation code must be dialed from the PBX dial tone. If the Hotline timer is 1 second, you have to be very quick in dialing the code. How to program? Refer “Class Of Service (COS)” for details on how to allow Hot line to a user.
  • Page 55 • It is advisable that the system should be installed away from any source of electromagnetic noise such as any radio equipment, heavy transformers, faulty electric chokes of tube lights, any device having a faulty coil etc. This will reduce any problem arising due to electromagnetic effect. Cabling •...
  • Page 56 Switching on the system • Now switch on the system. The system will take about 3-4 secs.to reset. The reset cycle can be seen on the front panel of the system. • Normal condition of the system: • Green LED marked ‘Power’ always remains ON. •...

  • Page 57: Internal Call

    Internal Call How to make an Internal Call? • Lift the handset. • Dial the desired station’s flexible number. • The called station rings. • Speech is established when the called party lifts the handset. Important Points: • Hands free Operation is also possible if a speakerphone is used. •...

  • Page 58: Interrupt Request

    Station is from 21 to 28. Group Number Description Solo Group 1 to 8 Party Group Universal Group Use following command to assign same group number to all the stations: 38-*-Group Number By default, all stations are in Universal Group. Example: Program the system for following conditions: •...

  • Page 59: Introduction

    Important Points: • Interrupt Request works even when the destination is talking on a trunk line. • Interrupt Request is ineffective if the called person is having call privacy from Interrupt Request. • The called party can toggle both the calls. Timer of Relevance: Interrupt Request Timer-Time for which the station on which interrupt request is made gets the beeps: Command : 217-11-Seconds...
  • Page 60 Features of PROTON 206/308: • The PROTON-308 has 3 trunk ports and 8 station ports. • The PROTON-206 has 2 trunk ports and 6 station ports. • The PROTON 206/308 works on 90-265VAC, 47-63Hz Universal Power supply. • The PROTON 206/308 supports both tone and pulse dialing. •...

  • Page 61: Last Number Redial

    Last Number Redial What’s this? • This feature redials the last external number dialed. • This feature saves time during retrying a busy external number. How to use it? Lift the handset. Dial tone Dial 7. Silence. The system grabs a trunk. Trunk dial tone The PROTON-206/PROTON-308 dials out the last number.

  • Page 62: Power Down Mode

    • Main operator station • Secondary operator station How it works? • When any station presses ‘9’ the system diverts the call to the main operator. • If main operator is absent the call is diverted to the secondary operator. How to program? Use following command to program the Main Operator station: 391-Station...

  • Page 63: Privacy

    Relevant Topics: “Installation” “Troubleshooting” Privacy What’s this? While two stations are in speech, it is desired that no third person can listen their talk i.e. privacy of their conversation in maintained. However if few important stations are allowed to use features like interrupt request, barge-in and raid, they can intrude other’s conversation.

  • Page 64: Programming The System

    How to use it? Use following command to program a trunk as private trunk: 3*4-Station-Trunk Where, Station is from 21 to 28. Trunk is 1, 2 or 3. Example: Program trunk ‘2’ as private trunk for station 101. 3*4-101-2 Use following command to cancel private trunk: 3*4-Station-0 Where, Station is from 21 to 28.

  • Page 65: Protecting The System

    “Day and Night Modes” “System Security (Passwords)” Protecting the System The PROTON 206/308 does not work in isolation with the environment. It is connected to the environment in following ways: • Power is fed to the system for functioning of the system. •...

  • Page 66: Raid

    CO Line CO Line System Lightning Protective Earth Protectors Terminal Telecom Earth This is not always possible but every attempt should be made to place the primary protection as close as possible to the entry point of the cables into the building, shelter or equipment housing. Hence, the system should be installed with lighting protectors.

  • Page 67: Receiving Incoming Calls

    Important Points: • If a station is programmed with privacy against raid, it cannot be raided. Please refer “Privacy” for details. Caution! Raid is a sensitive feature. The system Engineer should restrict of access this feature. If a user is allowed the access to raid, he should use it responsibly.

  • Page 68: Remote Lock

    164-23-1-05 To Cancel Alarms Lift the handset. Dial tone Dial 160. Confirmation tone Replace the handset. How to program? Please refer “Class Of Service (COS)” for details or how to allow alarm to a station user. Important Points: • For timers of relevance, please refer “Alarm”...

  • Page 69: Remote Programming

    Important Points: • This command should be issued very cautiously as outgoing calls will be hampered. • On issuing this command the station will be assigned a solo group automatically and he will be able to talk to only the stations in the universal group. Remote Programming What’s this? One can program the PROTON 206/308 from any remote location.

  • Page 70: Selective Trunk Access

    Selective Trunk Access What’s this? This feature helps to access a particular trunk. It is useful in a case in which all the trunks are not identical in terms of services they offer. It is useful in case you have a hotline connection from the P&T exchange. How to use it? Lift handset.
  • Page 71 • Please note that the system engineer cannot know SA password or user password. However, he can clear these passwords to their default values. How to program? Use following command to change SE Password: 291-New SE Password New SE password is a number string of 4-digits. By default, SE password is 1234.

  • Page 72: Technical Specifications

    Technical Specifications System capacity: PROTON- PROTON- Hardware Application CO lines (FXO) Analog PSTN/CO Line connectivity. Stations (FXS) Analog Phone, Modem, Fax connectivity. DTMF Decoders DTMF Encoders Speech Paths Transmission Parameters: Return Loss More than 18dB Insertion Loss Less than 2dB Inter-channel cross-talk Less than -65dB Idle channel noise...

  • Page 73: Toll Control

    Operating Humidity 5-95% RH, non-condensing Storage Temperature -40°C to +85°C (-40°F to 185°F) Storage Humidity 0-95% RH, non-condensing Packaging Dimensions (W x H x D) 26x28x7.5 cm, 10.24x11.02x2.95 Inch Unit Weight 1.3 Kg. (2.8lbs) Installation Wall Mountable Toll Control What’s this? Toll Control can: •...

  • Page 74: Troubleshooting

    How to program? Step 1: Decide the toll control to be programmed station wise. Step 2: Assign appropriate allowed-denied list (level) as per the requirement to a station using command 32. Commands Step 1 Take a pen and a paper. Write down the toll control to be assigned to each station. Step 2 Use following command to assign toll control to a station: 32-Station-Daytime Level-Nighttime Level...

  • Page 75: Trunk Access

    PROTON 206/308 does not work in power down mode: • Check the power down relay of the respective trunk port. One Station is not working: • Please change the telephone instrument and check the station. • Please check wiring of that station. When I call Station 21 the call goes to Station 22: •...

  • Page 76: Trunk Landing

    Example: Program the system so that station 21 can access trunk 1 and 2 in daytime. 331-21-1-2-# Use following command to program trunk access during nighttime: 332-Station-Trunk..Trunk-# Where, Station is from 21 to 25. Trunk..Trunk is 1, 2 or 3. Terminate the command with ‘#’.
  • Page 77 • Delayed Simultaneous: If the programmed destination does not respond to the trunk ring within 15 seconds, all five stations start ringing. Any of the ringing or interrupted stations can answer the call. Ring on other stations will be stopped when the call is answered. •...

  • Page 78: Trunk Parameters

    Use following command to assign same hunting scheme for daytime and nighttime to all the trunks: 46-*-Day Hunting Scheme-Night Hunting Scheme Timer of Relevance: Hunt Timer-Time for which the station rings when an incoming call lands on it. It is relevant in case of Round Robin and delayed simultaneous type of hunting scheme.

  • Page 79: Trunk Reservation

    Valid Range: 1 to 9 seconds. Pause Timer: In old type of P&T exchanges, dial tone comes a bit late which may lead to a condition in which case the system may dial out the number without waiting for the P&T dial tone. Because of this few initial digits may not reach the P&T exchange resulting in false dialing.

  • Page 80: Universal Service Number

    Timer of Relevance: Trunk Reservation Timer: It specifies the time for which the trunk remains reserved. On expiry of this timer, the trunk is freed and other stations can use this trunk. Command : 217-31-Timer Default : 3 minutes Valid range : 1 to 9 minutes Important Points: •...

  • Page 81: User Security (User Password)

    Group Number is from 0 to 9. Step 3 Use following command to assign a service station to each group: 2042-Group-Station Where, Group is from 0 to 9. Station is from 21 to 28. Step 4 Use following command to assign an unique code to be used as universal service number: 2041-Universal Service Number Where, Universal Service Number can be of one digit, two digits, three digits or four digits.

  • Page 82: Virtual Stations

    How to program? Use following command to change the User password from the station (simply after lifting the handset): 144-Old User password-New User password. Where, New password is a number string of 4-digits. By default, User password is 1111 for all the stations. Use following command to clear User password of a station (from SE/SA mode): 341-Station Where,...

  • Page 83: Voice Mail Integration

    Important Point: • Maximum 80 virtual stations are possible. Voice Mail Integration What’s this? Any VMS/Auto-Attendant can be integrated with a PBX. However this integration works well if the exchange of information between the two is perfect. Generally, this integration works on two protocols: Tone Sensing and Gateway.
  • Page 84 • Since codes (defined string of characters) are used for the transfer of information, this method is very much reliable and near to perfect. • Table given below shows various call progress events: Type Of Event Occurrence of Event Type of Tone Call Placed Event Extension ringing.

  • Page 85: Walk-In Class Of Service

    Walk-In Class of Service What’s this? • A station user can use his toll control from any station. • This feature is very useful for managers when they move away from their seat. Normally they have highest- level toll control. Now when they go on the shop-floor (where the Toll Control is normally of low level) and if they wish to use their Toll Control, this feature comes to their help.
  • Page 86 PROTON 206/308 V1 System Manual...

  • Page 87: Appendices

    Appendices A: Features at a Glance Alarms Duration Alarm 161-Minute Remote Alarm 164-Station-1-Minute Cancel All Alarms Auto Call Back-On Busy Cancel Auto Call Back Auto Call Back-On No Reply Flash-2 Cancel Auto Call Back Auto Redial-Low Priority Cancel L.P Auto Redial Auto Redial-High Priority Cancel H.P Auto Redial Barge-In...

  • Page 88: B: System Commands

    Hot Line 153-Station Hot Line Delay 154-Seconds Hot Outward Dialing 151-Trunk Hot Outward Dialing-With Number 152-Trunk-Number-# Hot Outward Dialing Delay 154-Seconds Cancel Hot Line And HOD Interrupt Request Station-3 Last Number Redial Use Memory Dialing 8-Directory Index Program Personal Memory 18-Directory Index-Trunk- Number-# Raid Station-4...

  • Page 89: D: Station Parameters

    D: Station Parameters 01 Call Pick-Up Group 301-Station-Call Pick-Up Group 02 Call Privacy For Intrusion/CCWT/ DISA 303-Station-Code-Code-Code 03 Station Group Hunting 304-Station-Group 04 Floor Service Station Group 305-Station-Group 05 Virtual Station Password 306-Station-New Password 06 Feature Access Group 31-Station-Day Group-Night Group 07 Feature Access Group For All Stations 31-*-Day Group-Night Group 08 Toll Control...
  • Page 90 Routing On Station Or Operator 51-Trunk-Day Routing-Night Routing ECF On/Off 521-Trunk-Day Code - Night Code ECF Destination Trunk 522-Trunk-Destination Trunk ECF Destination Number 523-Trunk-Telephone Number-# Class of Service Delay Timer 531-Trunk-Seconds Set PEC count for a trunk 54-Trunk-PEC Set PEC count for all the trunks 54-*-PEC PROTON 206/308 V1 System Manual...

  • Page 91: Glossary

    Glossary Destination Station : The station where the trunk is programmed to land (generally referred as operator). Executive : The key person in the organization. Station : The port to which a telephone is connected. Flash : A code required to use various system features. This code can be dialed either by tapping the hook switch of the telephone momentarily or by pressing the ‘Flash’...
  • Page 92 PROTON 206/308 V1 System Manual...

  • Page 93: Index

    Index “Abbreviated Dialing” “Alarm” “Allowed and Denied Lists” “Answering Calls” “Auto Call Back” “Auto Redial” “Barge-In” “Behind the PBX Applications” “Boss Ring” “Busy Hunting Group” “Call Duration Control” “Call Follow-Me” “Call Forward” Call Hold-Refer “Hold” “Call Park” “Call Pick Up” “Call Progress Tones”...
  • Page 94 “Dynamic Lock” “External Call” “External Call Forward (ECF)” Enter Program Mode-Refer “Programming the System” “Executive/Secretary” Exit Program mode-Refer “Programming the System” “Flash Timer” Flashing on Trunk-Refer “Continued Dialing” “Flexible Numbers” Getting Started-Refer “Installation” Group Call-Refer “Department Call” “Hold” “Hotline” Hot Outward Dialing (HOD)-Refer “Hotline”...
  • Page 95 Pilot Number-Refer “Department Call” “Power Down Mode” “Privacy” “Private Trunk” “Programming the System” “Protecting the System” “Raid” “Receiving Incoming Calls” Redial-Refer “Last Number Redial” “Remote Alarm” “Remote Lock” “Remote Programming” “Restart the System” Restricted Dialing-Refer “Toll Control” Ring Destinations-Refer “Trunk Landing” Rings-Refer “Distinctive Rings”...
  • Page 96 “Walk-In Class of Service” PROTON 206/308 V1 System Manual...
  • Page 97 PROTON 206/308 V1 System Manual...
  • Page 98 MATRIX TELECOM PVT. LTD. Corporate Office: 394-GIDC, Makarpura, Vadodara - 390010, India. Tel.:+91 265 2630555, Fax: +91 265 2636598 E-mail: Info@MatrixTeleSol.com Factory: 39-GIDC, Waghodia - 391760, Dist. Vadodara, India. Tel.: +91 2668 262056/57 Technical Support: Tel.: +91 2668 263172/73, Fax: +91 2668 262631 E-mail: Support@MatrixTeleSol.com...

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