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o2.co.uk
Telefónica UK Limited, 260 Bath Road, Slough, Berks, SL1 4DX.
Registered in England and Wales No.1743099. That's also the address for our registered office.
All the information's correct at the time of going to print, September 2011. O2CN1387N 09/11.
Help at Hand
Your SmartLinQ guide

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Summary of Contents for O2health SmartLinQ

  • Page 1 Help at Hand Your SmartLinQ guide o2.co.uk Telefónica UK Limited, 260 Bath Road, Slough, Berks, SL1 4DX. Registered in England and Wales No.1743099. That’s also the address for our registered office. All the information’s correct at the time of going to print, September 2011. O2CN1387N 09/11.
  • Page 2: Table Of Contents

    Contents This guide tells you how to get started with your What’s in the box ..............5 SmartLinQ and how it works with the Help at Hand service. Your SmartLinQ’s features ..........5 Your SmartLinQ works in two different ways.
  • Page 3: What's In The Box

    • Battery • Handsfree headset • Your SmartLinQ relies on network coverage. If you go where there’s no coverage, it won’t work. • Charger • Your SmartLinQ uses location services to find you if •...
  • Page 4: Start Using Your Smartlinq

    Start using Your SmartLinQ’s ready to use, but you should charge it fully before getting started. your SmartLinQ To do this, you need to: 1. plug your charger into an electrical socket. Make sure Switching your SmartLinQ on the socket is switched on 2.
  • Page 5: Phone Calls On Your Smartlinq

    If you’re able to make phone calls, you can do it using the On/off button). SmartLinQ’s speed dials. You can set them up using the Help at Hand website. Or the organisation that gave you your SmartLinQ might already have set it up for you.
  • Page 6: Changing The Volume

    Someone from the alarm response Turn the volume down by pressing the bottom half of the centre will call you if the SmartLinQ detects that you have Volume button. had a fall. Or if you move out of a safe zone, or into a no-go zone that has been set up.
  • Page 7: If The Alarm Response Centre Can't Hear You And They're Worried About You

    My SmartLinQ You’re out Go to an area If you got this SmartLinQ from an organisation, a staff can’t find my of range of a where there’s a member may have set these up already. location.
  • Page 8: Smartlinq Help

    SmartLinQ help If you need help with your SmartLinQ, get in touch with the organisation or service provider that gave it to you. There’s a space on this page for them to add contact details. Or look online at www.o2.co.uk/support...

Table of Contents