Troubleshooting; Sound And Display - Kia Cerato Quick Reference Manual

Troubleshooting

Before reporting a malfunctioning system, refer to the following table and see if you can
identify and fix the problem. If the problem persists or you are unable to locate your specific
need, contact your place of purchase or dealer.

Sound and display

Symptom
No sound
Sound is heard from
only one speaker.
Sound is cut off or
a distorted noise is
heard.
The image quality is
deteriorated.
Small red, blue, or
green dots appear on
the screen.
10
Possible cause
System turned off
Low volume level
System muted
Unbalanced sound
output
System vibration
System vibration
Aged or
deteriorated
screen
Solution
• Ensure that the engine start/stop button
is set to "ACC" or "ON."
• Press the Power button to turn on the
system.
Turn the Volume knob on the control panel
to adjust the volume.
Press the Mute button on the steering
wheel to unmute the system.
On the All menus screen, press Settings
> Sound and select where you want the
sound to come from.
It is not a malfunction. If the system
vibrates, the sound may be cut off or
a distorted noise may occur. When the
vibration stops, the system will operate
normally.
It is not a malfunction. If the system
vibrates, the image may be distorted. When
the vibration stops, the system will operate
normally.
If the problem persists, contact your place
of purchase or dealer.
Because the LCD is manufactured with
technology requiring extremely high pixel
density, pixel deficiency or constant lighting
may occur within the permitted range of
less than 0.01 % of the total pixels.