Dell S2723HC User Manual
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Dell S2723HC User Manual

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Dell S2723HC Monitor
User's Guide
Monitor Model: S2723HC
Regulatory Model: S2723HCt

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Summary of Contents for Dell S2723HC

  • Page 1 Dell S2723HC Monitor User’s Guide Monitor Model: S2723HC Regulatory Model: S2723HCt...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Safety instructions......5 About your monitor ......6 Package contents .
  • Page 4 FCC notices (U.S. only) and other regulatory information 61 Contacting Dell..... . . 61 EU product database for energy label and product information sheet .

  • Page 5: Safety Instructions

    Safety instructions CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. • Place the monitor on a solid surface and handle it carefully. The screen is fragile and can be damaged if dropped or hit sharply.

  • Page 6: About Your Monitor

    Package contents Your monitor ships with the components shown below. Ensure that you have received all the components and see Contacting Dell if anything is missing. NOTE: Some components may be optional and may not ship with your monitor. Some features may not be available in certain countries.

  • Page 7: Product Features

    Regulatory Information Product features The Dell S2723HC monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), and LED backlight. The monitor features include: • 68.6 cm (27 in.) active area display (measured diagonally). 1920 x 1080 (16:9) resolution, plus full-screen support for lower resolutions.

  • Page 8: Identifying Parts And Controls

    * PC system that supports DPBS is in Dell website. WARNING: The possible long-term effects of blue light emission from the monitor may cause damage to the eyes, including eye fatigue or digital eye strain.

  • Page 9: Back View

    Barcode, serial number, and Refer to this label if you need to contact Service Tag label Dell for technical support. The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your display and access warranty information.

  • Page 10: Bottom View

    Bottom view 3 456 Label Description Security-lock slot Secures monitor with security cable lock (sold separately). Power connector Connect the power cable (shipped with your monitor). HDMI port Connect your computer with the HDMI cable. USB-C port Connect to your computer using the USB-C cable. The USB-C port offers the fastest transfer rate (Video + Data) (USB 3.2 Gen 1).

  • Page 11: Monitor Specifications

    Monitor specifications Screen type Active matrix - TFT LCD Panel type In-plane switching technology Aspect ratio 16:9 Viewable image dimensions: Diagonal 68.6 cm (27.0 in.) Active Area: Horizontal 597.888 mm (23.54 in.) Vertical 336.312 mm (13.24 in.) Area 201,076.91 mm (311.67 in.

  • Page 12: Resolution Specifications

    -5° to 21° Swivel -30° to 30° Pivot -90° to 90° Cable management Dell Display Manager Easy Arrange and other key features (DDM)Compatibility Security Security-lock slot (cable lock sold separately) *At panel native resolution only, under Custom Mode preset. Resolution specifications...

  • Page 13: Preset Display Modes

    Preset display modes Display mode Horizontal Vertical Pixel clock Sync frequency frequency (MHz) polarity (kHz) (Hz) (Horizontal/ Vertical) VGA, 720 x 400 31.5 70.0 28.3 VGA, 640 x 480 31.5 60.0 25.2 VESA, 640 x 480 37.5 75.0 31.5 VESA, 800 x 600 37.9 60.0 40.0...
  • Page 14 As defined in EU 2019/2021 and EU 2019/2013. Max brightness and contrast setting. : Power consumption of On Mode as defined in Energy Star 8.0 version. TEC: Total energy consumption in kWh as defined in Energy Star 8.0 version. This document is informational only and reflects laboratory performance. Your product may perform differently, depending on the software, components and peripherals you ordered and shall have no obligation to update such information.

  • Page 15: Speaker Specifications

    Speaker Specifications Speaker rated power 2 x 3 W Frequency Response 315 Hz - 12.5 kHz Impedance 4 ohm Physical characteristics Connector type • 1 x HDMI 1.4 connector • 1 x USB-C connector • 1 x Audio line-out • 2 x USB-A (USB 3.2 Gen 1, 5 Gbps) downstream port (port with battery icon supports BC1.2) Signal cable type USB 3.2 Gen 1 Type C to Type C 1.8 M cable...

  • Page 16: Environmental Characteristics

    Weight without stand 4.65 kg (10.25 lb) assembly (For wall mount or VESA mount considerations - no cables) Weight of stand assembly 1.50 kg (3.31 lb) Environmental characteristics Compliant standards • ENERGY STAR certified Monitor • RoHS Compliant • BFR/PVC Reduce monitor (The circuit boards are made from BFR/PVC-free laminates).

  • Page 17: Pin Assignments

    Pin assignments HDMI port Pin number 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...
  • Page 18 USB-C port Signal Signal SSTXp1 SSRXp1 SSTXn1 SSRXn1 VBUS VBUS SBU2 SBU1 VBUS VBUS SSRXn2 SSTXn2 SSRXp2 SSTXp2 About your monitor...
  • Page 19 Universal Serial Bus (USB) This section provides information about the USB ports available on your monitor. NOTE: Up to 2 A on USB downstream port (port with battery icon) with BC 1.2 compliance devices; up to 0.9 A on the other 1 USB downstream ports. Your computer has the following USB ports: •...

  • Page 20: Plug-And-Play

    During the LCD monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state, which are hard to see and do not affect the display quality or usability. For more information about LCD Monitor Pixel Policy, see Dell support site at: https://www.dell.com/pixelguidelines. About your monitor...

  • Page 21: Ergonomics

    Ergonomics CAUTION: Improper or prolonged usage of keyboard may result in injury. CAUTION: Viewing the monitor screen for extended periods of time may result in eye strain. For comfort and efficiency, observe the following guidelines when setting up and using your computer workstation: •...

  • Page 22: Handling And Moving Your Display

    • Vary your work activities. Try to organize your work so that you do not have to sit and work for extended periods of time. Try to stand or get up and walk around at regular intervals. • Keep the area under your desk clear of obstructions and cables or power cords that may interfere with comfortable seating or present a potential trip hazard.
  • Page 23 • When lifting or moving the monitor, ensure that the screen is facing away from you and do not press on the display area to avoid any scratches or damage. • When transporting the monitor, avoid any sudden shock or vibration to it. •...

  • Page 24: Maintenance Guidelines

    Follow the instructions in the list below when cleaning the monitor: • To clean the Dell Monitor screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the Dell Monitor screen.

  • Page 25: Setting Up The Monitor

    Setting up the monitor Connecting the stand NOTE: The stand riser and stand base are detached when the monitor is shipped from the factory. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand.
  • Page 26 4. Slide the tabs on the stand riser into the slots on the display back cover and press down the stand assembly to snap it into place. CAUTION: Hold the stand riser firmly when lifting the monitor to avoid any accidental damage.

  • Page 27: Using The Tilt, Swivel, And Vertical Extension

    Using the tilt, swivel, and vertical extension Note: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the setup instructions that were included with the stand.

  • Page 28: Rotating The Display

    After you have rotated the display, complete the procedure given below to configure the display settings on your computer. NOTE: If you are using the monitor with a non-Dell computer, go to the graphics card manufacturer’s website or your computer manufacturer website for information on how to rotate the contents of your display.

  • Page 29: Connecting Your Monitor

    NOTE: If you do not see the rotation option or it is not working correctly, go to https://www.dell.com/support and download the latest driver for your graphics card. Connecting your monitor WARNING: Before you begin any of the procedures in this section, follow the Safety instructions.
  • Page 30 Supports USB Power Delivery (PD), with profiles up to 65 W. NOTE: Regardless of the power requirement/actual power consumption of your laptop, or the remaining power runtime in your battery, the Dell monitor is designed to supply power delivery of up to 65 W to your laptop.

  • Page 31: Organizing Your Cables

    Organizing your cables After connecting all necessary cables to your monitor and computer, (see Connecting your monitor for cable attachment) organize all cables as shown above. Securing your monitor using Kensington lock (optional) The security lock slot is located at the bottom of the monitor. (See Security-lock slot) For more information about using the Kensington lock (purchased separately), see the...

  • Page 32: Removing The Monitor Stand

    Removing the monitor stand CAUTION: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the setup instructions that were included with the stand.

  • Page 33: Wall Mounting (Optional)

    Wall mounting (optional) NOTE: Use M4 x 11 mm screws to secure the wall-mounting kit to the monitor. See the documentation that is shipped with the VESA-compatible wall mounting kit. 1. Place a flat cushion or a sitting mat near the edge of a table and place the monitor on it with the display facing down.

  • Page 34: Operating The Monitor

    Operating the monitor Power on the monitor Press the button to turn on the monitor. Using the front panel controls Use the control buttons at the bottom edge of the monitor to adjust the specifications of the image being displayed. When using the control buttons, an On-Screen Display (OSD) menu appears on the screen with numeric values.
  • Page 35 The following table describes the front panel buttons: Front-panel button Description Use this button to choose from a list of preset color modes. Shortcut key: Preset Modes Use this button to adjust the volume of the built-in speakers. Shortcut key: Volume Use this menu button to launch the on-screen display (OSD) and select the OSD menu.

  • Page 36: Using The Osd Lock Function

    You can lock the front-panel control buttons to prevent access to the OSD menu and/ or power button. Use the Lock menu to lock the button(s). 1. Select one of the following options. Dell 27 Monitor Brightness/Contrast Language Input Source...
  • Page 37 1. Press and hold Button 4 for four seconds, a menu appears on the screen. Dell 27 Monitor Select option: 2. Select one of the following options: Options Description Select this option to lock OSD menu function. Menu Buttons lock Use this option to lock power button.

  • Page 38: Front-Panel Button

    Options Description Use this option to unlock OSD menu function. Menu Buttons unlock Use this option to unlock power button to turn off the monitor. Power Button unlock Use this option to unlock OSD menu and power button to turn off the monitor. Menu and Power Buttons unlock Front-panel button...

  • Page 39: Using The On-Screen Display (Osd) Menu

    OSD menu, when you exit the OSD menu, or when the OSD menu disappears automatically. 1. Press the button to launch the OSD menu and display the main menu. Dell 27 Monitor Brightness/Contrast Input Source Color...
  • Page 40 Icon Menu and Description submenus Brightness/ Use this menu to activate brightness and contrast Contrast adjustment. Dell 27 Monitor Brightness/Contrast Input Source Color Display Audio Menu Personalize Others Brightness Brightness adjusts the luminance of the backlight (minimum 0; maximum 100).
  • Page 41 Icon Menu and Description submenus Input Source Use the Input Source menu to select between different video inputs that are connected to your monitor. Dell 27 Monitor Brightness/Contrast USB-C Input Source HDMI Auto select Color Auto select for USB-C Prompt for Multiple Inputs...
  • Page 42 Icon Menu and Description submenus Color Use the Color menu to adjust the color setting mode. Dell 27 Monitor Brightness/Contrast Preset Modes Standard Input Source Input Color Format Reset Color Color Display Audio Menu Personalize Others Preset Modes When you select Preset Modes, you can choose Standard, Movie, FPS, RTS, RPG, Warm, Cool, or Custom Color from the list.
  • Page 43 • RGB: Select this option if your monitor is connected to a computer (or DVD player) using the USB-C,HDMI cable. • YCbCr: Select this option if your DVD player supports only YCbCr output. Dell 27 Monitor Preset Modes Brightness/Contrast Input Color Format...
  • Page 44 Icon Menu and Description submenus Display Use the Display menu to adjust image. Dell 27 Monitor Brightness/Contrast Aspect Ratio 16:9 Input Source Sharpness Color Response Time Normal Reset Display Display Audio Menu Personalize Others Aspect Ratio Adjust the image ratio to 16:9, 4:3, 5:4.
  • Page 45 Icon Menu and Description submenus Audio Use the Audio menu to adjust the settings. Dell 27 Monitor Brightness/Contrast Volume Input Source Speaker Enable Color Reset Audio Display Audio Menu Personalize Others Volume Allows you to increase the speaker volume. Press the buttons to adjust the volume from ‘0’...
  • Page 46 Icon Menu and Description submenus Menu Select this option to adjust the OSD settings, such as the OSD languages, the amount of time the menu remains on screen, and so on. Dell 27 Monitor Brightness/Contrast Language English Input Source Transparency Color...
  • Page 47 Icon Menu and Description submenus Lock With the control buttons on the monitor locked, you can prevent people from accessing the controls. It also prevents accidental activation in multiple monitors side-by-side setup. Dell 27 Monitor Brightness/Contrast Language Input Source Transparency Color Timer...
  • Page 48 Resets all settings under the Personalize menu to the Persona- factory preset values. lization Others Select this option to adjust the OSD settings such as the DDC/CI, LCD conditioning, and so on. Dell 27 Monitor Brightness/Contrast Display Info Input Source DDC/CI Color LCD Conditioning...
  • Page 49 Displays the firmware version of your monitor. Service Tag Displays the Service Tag. The Service Tag is a unique alphanumeric identifier that allows Dell to identify the product specifications and access warranty information. NOTE: The Service Tag is also printed on a label that is at the back of the cover.

  • Page 50: Osd Warning Messages

    OSD warning messages When the monitor does not support a particular resolution mode, you can see the following message: Dell 27 Monitor The current input timing is not supported by the monitor display. Please change your input timing to 1920x1080, 60Hz or any other monitor listed timing as per the monitor speci cations.
  • Page 51 When you select OSD items of On in Standby Mode in Personalize feature, the following message appears. Dell 27 Monitor Changing to this setting (without symbol) will Increase power consumption,Do you want to continue? S2723HC If you adjust the Brightness level above the default level over 75%, the following message appears.
  • Page 52 If either USB-C or HDMI input is selected and the corresponding cable is not connect- ed, the following floating dialog box appears. Dell 27 Monitor No USB-C Cable The display will go into Standby mode in 4 minutes. www.dell.com/S2723HC S2723HC...

  • Page 53: Setting The Maximum Resolution

    Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to https://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (laptop or desktop): •...

  • Page 54: Troubleshooting

    While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen. Dell 27 Monitor No USB-C Cable The display will go into Standby mode in 4 minutes.

  • Page 55: Built-In Diagnostics

    Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. Dell 27 Monitor Brightness/Contrast Display Info Input Source...

  • Page 56: Common Problems

    • Cycle power on-off. spots • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information about Dell Monitor Quality and Pixel Policy, see Dell Support site at: https://www.dell.com/support/monitors. Stuck-on pixels LCD screen has •...
  • Page 57 Common What You Possible Solutions Symptoms Experience Intermittent Monitor • Ensure that the video cable connecting the problems malfunctions on monitor to the computer is connected properly and off and is secure. • Reset the monitor to factory settings. • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.

  • Page 58: Product Specific Problems

    Product specific problems Problem What You Possible Solutions Experience Screen image is Image is • Check the Aspect Ratio setting in the Display too small centered on menu OSD. screen, but • Reset the monitor to factory settings. does not fill entire viewing area Cannot adjust...
  • Page 59 USB-C laptop, and so connection. • Ensure that you use only Dell approved adapter or the adapter that comes with the product. • Ensure that the USB-C cable is not damaged. Intermittent Intermittent •...

  • Page 60: Universal Serial Bus (Usb) Specific Problems

    Universal Serial Bus (USB) specific problems Specific What You Possible Solutions Symptoms Experience USB interface is USB peripherals • Ensure that your display is turned ON. • Reconnect the upstream cable to your computer. not working are not working • Reconnect the USB peripherals (downstream connector).

  • Page 61: Appendix

    For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options.

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