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Welcome to the Family
An owner's manual and guide
to making the most of your
Mamava pod
Mamava.com
(802) 347-2111
customersuccess@mamava.com
220301

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Summary of Contents for Mamava pod

  • Page 1 Welcome to the Family An owner’s manual and guide to making the most of your Mamava pod Mamava.com (802) 347-2111 customersuccess@mamava.com 220301...
  • Page 2: It's Official (Welcome)

    It’s Official You’re the proud new owner of a Mamava lactation pod (perhaps even a pod of pods). Ah, but post-delivery and assembly, what’s next? Taking care of a new addition can be daunting—we get it. That’s why we created this owner’s manual. From helping breastfeeding and pumping parents find your Mamava pod(s) to tips on taking good care of it and help in handling hiccups, we’ve got you covered.
  • Page 3: Table Of Contents

    Make the Most of Your Mamava Pod . . . . . . . . . . . . . . . . .
  • Page 4: Meet Your Mamava Pod

    Remote maintenance monitoring and usage metrics simplify care and keeping. To learn our reporting program, contact more about sales@mamava.com. *Custom controls are not available for older pods (serial number 768 and lower. See page 10 for information about finding your pod’s serial number.
  • Page 5: Wayfinding

    Wayfinding Be sure all breastfeeding parents who may need to use your Mamava pod know about this great amenity you’re offering. Here are a few ways you can help them find the space easily. (We suggest you do them all .)
  • Page 6: Directional Signage

    Maps + directories (including those online!) Mamava Lactation Suite Locations Add the location of your Mamava pod to maps and directories of your facility—any guides Soldier Field used to indicate restrooms, elevators, or other amenities. And don’t forget online and other Parking Lot digital directories (e.g.
  • Page 7: Access

    Pod access through: Mamava app Via Bluetooth, the app allows breastfeeding parents to open the pod with a press of a button. The app also shows pod availability, indicates how long a user has been in the pod, offers vacancy alerts, and helps ensure the pods remain accessible to the people who need them (not someone who wants to charge their phone).
  • Page 8: Keypad + Code

    Pod access through: Keypad + code The Schlage FE575 on the pod can be unlocked with two four-digit admin codes (found on lock manual) and four preprogrammed Mamava codes which are crucial to app-enabled entry (if the Bluetooth connection fails between the pod and a phone). Twelve slots remain for you to create custom codes.
  • Page 9: Care + Keeping

    35 ACH (Air Changes per Hour). A dirty fan can For additional amenity recommendations, visit reduce this air exchange rate. (To clean, go inside mamava.com/mod-you-pod. the pod; the fans are above the roof pan.) For assistance, please contact: (123) 456.7890 (987)
  • Page 10: Things To Know About Your Pod

    Mamava mobile app so breastfeeding parents can find it. If you move your pod, let us know. And don’t forgot to update your wayfinding information! See Preparing for Your Mamava for more on placing your pod.
  • Page 11: Make The Most Of Your Mamava Pod

    Issuing a press release or internal release to celebrate In newsletters and in all internal communications the arrival of your pod is just the start. Any time you (e.g., intranet), list the location of your pod(s) and announce an event that breastfeeding parents may any other key information about access, etc.
  • Page 12: The Mamava App

    The Mamava App Know about your pod’s smart sidekick and you’ll be even more helpful to breastfeeding parents. The Mamava app offers: Wayfinding An interactive map guides Vacancy status breastfeeding parents to your pod. The app shows how long a pod has Tip: If a breastfeeding parent doesn’t...
  • Page 13: Common Troubleshooting Tips (+ Other What-Ifs?)

    3. Make sure their low power mode is turned off. Give breastfeeding parents a 4. Make sure the user is within three feet of the pod when trying to unlock. number to call (or a service desk to visit) when they’re having trouble getting into The lights or fan are not functioning as expected .
  • Page 14 Important! La Solo doit être désassemblée avant qu’on la déplace pour la poser à plat sur une surface plane. Reminder: If you want breastfeeding parents to be able to find your pod in its new location with our app, you need to send the new address, a short description, and photo in the new spot.
  • Page 15 Why isn’t there a changing station? Mamava pods are designed for food prep. Changing diapers in a pod makes them function more as a bathroom. Are you hiding breastfeeding? (Of course not!) Breastfeeding is beautiful and parents have the right to feed their babies however and wherever they choose.
  • Page 16: License Agreement For Mamava Embedded Software

    Software shall remain with Mamava, its affiliates and their licensors. This License does not convey to you title or interest in or to the Software. Mamava and its affiliates reserve all worldwide rights not expressly granted under this Agreement.

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