Table of Contents
Advertisement
Standard First Year Warranty
(Required Warranty Service for Puerto Rico)
Take the coffee maker or ship prepaid
and insured to the nearest Authorized
Service Center (nearest Authorized
Service Center location can be obtained
by calling 1-800-541-6390, 8 a.m. to
8 p.m., Monday through Friday, 9 a.m. to
3 p.m., Saturday, Eastern time.) Your
repaired coffee maker will be returned to
you prepaid and insured. During the
warranty period, all local service must be
handled by an Authorized KitchenAid
Service Center.
How To Arrange For Service – Outside The USA
To arrange for service for units operated
outside the 50 United States, District of
Columbia and Puerto Rico, consult your
local KitchenAid dealer or the store
If You Need Service or Assistance
KEEP A COPY OF THE SALES
RECEIPT SHOWING THE DATE OF
PURCHASE. PROOF OF PURCHASE
WILL ASSURE YOU OF
IN-WARRANTY SERVICE.
If your coffee maker should
malfunction or fail to operate,
check the following:
- Is the coffee maker plugged in?
- Is the fuse in the circuit to the coffee
maker in working order? If you have a
circuit breaker box, be sure the circuit
is closed.
After the warranty period you may use
any servicer you like, but we recommend
Authorized KitchenAid Service. If you
are unable to obtain satisfactory service
in this manner, contact the Customer
Satisfaction Center, KitchenAid Portable
Appliances, P.O. Box 218, St. Joseph,
Michigan 49085-0218. Call toll-free:
1-800-541-6390, 8 a.m. to 8 p.m.,
Monday through Friday, 9 a.m. to 3 p.m.,
Saturday, Eastern time.
where you purchased the coffee maker
for information on how to obtain service
locally.
- Unplug the coffee maker for 30
seconds to reset the control, then plug
it in again.
- If the coffee maker is not at room
temperature, wait until unit reaches
room temperature and retry.
- If the problem is not due to one of the
above items, see "Warranty" on
page 5.
- DO NOT return the coffee maker to the
retailer. Retailers do not provide
service.
6
Advertisement
Table of Contents
