Troubleshooting - VTech Go! Go! Smart Friends Enchanted Princess Palace Owner's Manual

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TROUBLESHOOTING

If for some reason the unit stops working or malfunctions while playing
with a MagicPoint
accessory and place the character back onto the MagicPoint
If the unit still does not function, or if for some reason the unit stops
working or malfunctions on its own, please follow these steps:
1. Please turn the unit OFF.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit ON. The unit should now be ready to play again.
5. If the product still does not work, replace with a new set of batteries.
If the problem persists, please call our Consumer Services Department
at 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada, or go to
our website at www.vtechkids.com and fill out our Contact Us form
located under the Customer Support link. A service representative will
be happy to help you.
IMPORTANT NOTE:
Creating and developing VTech
responsibility that we at VTech
every effort to ensure the accuracy of the information, which forms
the value of our products. However, errors sometimes can occur.
It is important for you to know that we stand behind our products
and encourage you to call our Consumer Services Department at
1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada, or go
to our website at www.vtechkids.com and fill out our Contact Us
form located under the Customer Support link with any problems
and/or suggestions that you might have. A service representative
will be happy to help you.
Note: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment
®
accessory, please remove the character from the
®
products is accompanied by a
®
take very seriously. We make
®
.
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