Hikmicro HM-TD1017-2/QW-HS121 User Manual
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Hikmicro HM-TD1017-2/QW-HS121 User Manual

Thermal presence detector
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Thermal Presence Detector
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Summary of Contents for Hikmicro HM-TD1017-2/QW-HS121

  • Page 1 Thermal Presence Detector User Manual...
  • Page 2 WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKMICRO BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,...
  • Page 3 Thermal Presence Detector User Manual DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES.
  • Page 4 Thermal Presence Detector User Manual Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Indicates a hazardous situation which, if not avoided, will or could Danger result in death or serious injury. Indicates a potentially hazardous situation which, if not avoided, could Caution result in equipment damage, data loss, performance degradation, or...
  • Page 5 Thermal Presence Detector User Manual Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. Laws and Regulations In the use of the product, you must be in strict compliance with the electrical safety regulations ●...
  • Page 6 Thermal Presence Detector User Manual DO NOT dispose of the battery into fire or a hot oven, or mechanically crush or cut the battery, ● which may result in an explosion. DO NOT leave the battery in an extremely high temperature surrounding environment, which ●...
  • Page 7 Thermal Presence Detector User Manual The equipment shall not be exposed to dripping or splashing and that no objects filled with ● liquids, such as vases, shall be placed on the equipment. No naked flame sources, such as lighted candles, should be placed on the equipment. ●...

  • Page 8: Table Of Contents

    Thermal Presence Detector User Manual Contents Chapter 1 Overview ........................1 1.1 Introduction ........................... 1 1.2 Application ..........................2 Chapter 2 Wi-Fi .......................... 3 2.1 Connect to Wi-Fi via Web Browser ..................3 Chapter 3 Device Activation and Accessing ................. 5 3.1 Activate the Device via SADP ....................
  • Page 9 Thermal Presence Detector User Manual 7.2.3 Send Email ........................16 7.2.4 Notify Surveillance Center ..................17 7.2.5 Trigger Recording ......................17 7.2.6 Set Audible Alarm Output ................... 17 Chapter 8 Live View ........................18 8.1 Live View Parameters ......................18 8.1.1 Start and Stop Live View .....................
  • Page 10 Thermal Presence Detector User Manual 9.2.4 Set Palette ........................25 9.2.5 DDE ..........................25 9.2.6 Brightness Sudden Change ..................26 9.2.7 Mirror .......................... 26 9.3 OSD ............................26 9.4 Overlay Picture ........................26 Chapter 10 Video Recording and Picture Capture ..............28 10.1 Storage Settings .........................
  • Page 11 Thermal Presence Detector User Manual 11.5 Multicast ..........................38 11.6 SNMP ..........................39 11.7 Access to Device via Domain Name ................... 39 11.8 Access to Device via PPPoE Dial Up Connection ..............40 11.9 Enable Hik-Connect Service on Camera ................41 11.9.1 Enable Hik-Connect Service via Web Browser ............
  • Page 12 Thermal Presence Detector User Manual 12.11 Set RS-485 ........................48 12.12 Set Same Unit ........................49 12.13 Security ..........................49 12.13.1 Authentication ......................49 12.13.2 Security Audit Log ....................49 12.13.3 Set IP Address Filter ....................50 12.13.4 Set SSH ........................51 12.13.5 Set HTTPS ........................

  • Page 13: Chapter 1 Overview

    Thermal Presence Detector User Manual Chapter 1 Overview 1.1 Introduction Thermal Presence Detector is a detector based on thermal imaging technology. Due to the advantages of thermal imaging, the detector is able to achieve the detection tasks without the influence of changing light condition. The device supports network connection by web browser on a mobile phone or on a computer with Wi-Fi function.

  • Page 14: Application

    Thermal Presence Detector User Manual Function Descriptions Main Settings Alarm Output for device settings. Temperature Measurement Detect the temperatures in the Enable Temperature and Abnormal Temperature detection scene. When Measurement and complete Alarm abnormal temperature is related settings. See detected, the device triggers Temperature Measurement for and upload alarm information.

  • Page 15: Chapter 2 Wi-Fi

    Thermal Presence Detector User Manual Chapter 2 Wi-Fi Connect the device to wireless network by setting Wi-Fi parameters. Note This function is only supported by certain device models. 2.1 Connect to Wi-Fi via Web Browser Use a web browser on you smart phone or your computer (with Wi-Fi function) to connect the device to a Wi-Fi network.
  • Page 16 Thermal Presence Detector User Manual What to do next You can change the Wi-Fi parameters at Configuration → Network Settings → Advanced Settings → Wi-Fi . See Change Wi-Fi Parameters for instructions.

  • Page 17: Chapter 3 Device Activation And Accessing

    Thermal Presence Detector User Manual Chapter 3 Device Activation and Accessing To protect the security and privacy of the user account and data, you should set a login password to activate the device when access the device via network. Note Refer to the user manual of the software client for the detailed information about the client software activation.

  • Page 18: Login

    Thermal Presence Detector User Manual Note The default IP address of the device is 192.168.1.64. You can set the IP address of the computer from 192.168.1.2 to 192.168.1.253 (except 192.168.1.64). For example, you can set the IP address of the PC to 192.168.1.100. 3.

  • Page 19: Illegal Login Lock

    Thermal Presence Detector User Manual Operating System Web Browser Operation Display and operation of certain functions are restricted. For example, Playback and Picture are not available. For detailed restricted function, refer to the actual device. Mac OS 10.13+ Mac Safari 12+ Plug-in installation is not required.

  • Page 20: Chapter 4 People Number Management

    Thermal Presence Detector User Manual Chapter 4 People Number Management People number management is used to detect the people number in a predefined area. When the number is abnormal, the device triggers alarms. 4.1 Set People Number Management Rule Draw the detection area and set detection rule for people number management. Steps 1.
  • Page 21 Thermal Presence Detector User Manual 7. Click Save. 8. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for setting linkage method.

  • Page 22: Chapter 5 Temperature Measurement

    Thermal Presence Detector User Manual Chapter 5 Temperature Measurement When you enable this function, the device measures the actual temperature of the scene. It alarms when temperature exceeds the temperature threshold value. 5.1 Notice This part introduces the notices of configuring temperature measurement function. The target surface should be as vertical to the optical axis as possible.

  • Page 23: Set Thermography Parameters

    Thermal Presence Detector User Manual The maximum and minimum temperature will be displayed on the live view. Note Go to Image → VCA Rules Display to adjust the fonts size and the temperature colour of normal, alarm and pre-alarm. 5.3 Set Thermography Parameters Configure the parameters of temperature measurement.

  • Page 24: Vca Rule Display Settings

    Thermal Presence Detector User Manual Temperature Range Select the temperature measurement range. Version View the version of current algorithm. 4. Click Save. 5.4 VCA Rule Display Settings The VCA rule display refers to the function that you can customize the displayed overlay information of the VCA rule, which includes the font size and line and frame color.

  • Page 25: Chapter 6 Event And Alarm

    Thermal Presence Detector User Manual Chapter 6 Event and Alarm This part introduces the configuration of events. The device takes certain response to triggered alarm. 6.1 Set Exception Alarm Exception such as network disconnection can trigger the device to take corresponding action. Steps 1.

  • Page 26: Chapter 7 Arming Schedule And Alarm Linkage

    Thermal Presence Detector User Manual Chapter 7 Arming Schedule and Alarm Linkage Arming schedule is a customized time period in which the device performs certain tasks. Alarm linkage is the response to the detected certain incident or target during the scheduled time. 7.1 Set Arming Schedule Set the valid time of the device tasks.

  • Page 27: Ftp/Nas/Memory Card Uploading

    Thermal Presence Detector User Manual Manual Alarm You can trigger an alarm output manually. Steps 1. Set the manual alarm parameters. Alarm Output No. Select the alarm output No. according to the alarm interface connected to the external alarm device. Alarm Name Edit a name for the alarm output.

  • Page 28: Send Email

    Thermal Presence Detector User Manual Refer to Set FTP to set the FTP server. Refer to Set NAS for NAS configuration. Refer to Set Memory Card for memory card storage configuration. 7.2.3 Send Email Check Send Email, and the device sends an email to the designated addresses with alarm information when an alarm event is detected.

  • Page 29: Notify Surveillance Center

    Thermal Presence Detector User Manual 7.2.4 Notify Surveillance Center Check Notify Surveillance Center, the alarm information is uploaded to the surveillance center when an alarm event is detected. 7.2.5 Trigger Recording Check Trigger Recording, and the device records the video about the detected alarm event. For recording settings, refer to Video Recording and Picture Capture 7.2.6 Set Audible Alarm Output When the device detects targets in the detection area, audible alarm can be triggered as a...

  • Page 30: Chapter 8 Live View

    Thermal Presence Detector User Manual Chapter 8 Live View It introduces the live view parameters, function icons and transmission parameters settings. 8.1 Live View Parameters The supported functions vary depending on the model. 8.1.1 Start and Stop Live View Click Live View. Click to start live view.

  • Page 31: Quick Set Live View

    Thermal Presence Detector User Manual 3. Click in the live view image to back to the original image. 8.2 Quick Set Live View It offers a quick setup of display settings, OSD, video/audio and VCA resource settings on live view page.
  • Page 32 Thermal Presence Detector User Manual Play Performance Shortest Delay The device takes the real-time video image as the priority over the video fluency. Balanced The device ensures both the real-time video image and the fluency. Fluent The device takes the video fluency as the priority over teal-time. In poor network environment, the device cannot ensures video fluency even the fluency is enabled.

  • Page 33: Chapter 9 Video And Audio

    Thermal Presence Detector User Manual Chapter 9 Video and Audio This part introduces the configuration of video and audio related parameters. 9.1 Video Settings This part introduces the settings of video parameters, such as, stream type, video encoding, and resolution. Go to setting page: Configuration →...

  • Page 34: Video Quality

    Thermal Presence Detector User Manual It means that the stream is compressed and transmitted at a comparatively fixed bitrate. The compression speed is fast, but mosaic may occur on the image. Variable Bitrate It means that the device automatically adjust the bitrate under the set Max. Bitrate. The compression speed is slower than that of the constant bitrate.

  • Page 35: Smoothing

    Thermal Presence Detector User Manual MJPEG Motion JPEG (M-JPEG or MJPEG) is a video compression format in which intraframe coding technology is used. Images in a MJPEG format is compressed as individual JPEG images. Profile This function means that under the same bitrate, the more complex the profile is, the higher the quality of the image is, and the requirement for network bandwidth is also higher.

  • Page 36: Display Vca Info

    Thermal Presence Detector User Manual 9.1.9 Display VCA Info VCA information can be displayed by Player and Video. Player Player means the VCA info can be displayed by the dedicated player provided by the manufacturer. Video Video means the VCA info can be displayed by any general video player. 9.2 Display Settings It offers the parameter settings to adjust image features.

  • Page 37: Dnr

    Thermal Presence Detector User Manual Histogram: Choose for scene with obvious WDR and high temperature difference, can ● improve image contrast and enhance image. E.g. the scene contains both indoor and outdoor scenes. Linear: Choose for scene with low temperature difference and the target is not obvious, can ●...

  • Page 38: Brightness Sudden Change

    Thermal Presence Detector User Manual Set the DDE level to control the details of the image. The higher the level is, the more details shows, but the higher the noise is. 9.2.6 Brightness Sudden Change When the brightness of target and the background is hugely different (the temperature difference of target and background is huge), the system reduces the difference for viewing.
  • Page 39 Thermal Presence Detector User Manual Before You Start The picture to overlay has to be in BMP format with 24-bit, and the maximum picture size is 128 × 128 pixel. Steps 1. Go to picture overlay setting page: Configuration → Image → Picture Overlay . 2.

  • Page 40: Chapter 10 Video Recording And Picture Capture

    Thermal Presence Detector User Manual Chapter 10 Video Recording and Picture Capture This part introduces the operations of capturing video clips and snapshots, playback, and downloading captured files. 10.1 Storage Settings This part introduces the configuration of several common storage paths. 10.1.1 Set Memory Card If you choose to store the files to memory card, make sure you insert and format the memory card in advance.

  • Page 41: Set Ftp

    Thermal Presence Detector User Manual The saving path of network disk files. Mounting Type Select file system protocol according to the operation system. Enter user name and password of the net HDD to guarantee the security if SMB/CIFS is selected. 3.

  • Page 42: Set Cloud Storage

    Thermal Presence Detector User Manual 10.1.4 Set Cloud Storage It helps to upload the captured pictures and data to the cloud. The platform requests picture directly from the cloud for picture and analysis. The function is only supported by certain models. Steps Caution If the cloud storage is enabled, the pictures are stored in the cloud video manager firstly.
  • Page 43 Thermal Presence Detector User Manual Steps Note The function varies according to different models. 1. Go to Configuration → Storage → Schedule Settings → Record Schedule . 2. Check Enable. 3. Select a record type. Note The record type is vary according to different models. Continuous The video will be recorded continuously according to the schedule.

  • Page 44: Record Manually

    Thermal Presence Detector User Manual Select the stream type for recording. Note When you select the stream type with higher bitrate, the actual time of the pre-record and post-record may be less than the set value. Recording Expiration The recordings are deleted when they exceed the expired time. The expired time is configurable.

  • Page 45: Capture Configuration

    Thermal Presence Detector User Manual 10.3 Capture Configuration The device can capture the pictures manually or automatically and save them in configured saving path. You can view and download the snapshots. 10.3.1 Capture Automatically This function can capture pictures automatically during configured time periods. Before You Start If event-triggered capture is required, you should configure related linkage methods in event settings.
  • Page 46 Thermal Presence Detector User Manual Steps 1. Click Picture. 2. Set search condition and click Search. The matched pictures showed in the file list. 3. Select the pictures then click Download to download them. Note Go to Configuration → Local , click Save snapshots when playback to change the saving path of pictures.

  • Page 47: Chapter 11 Network Settings

    Thermal Presence Detector User Manual Chapter 11 Network Settings 11.1 TCP/IP TCP/IP settings must be properly configured before you operate the device over network. IPv4 and IPv6 are both supported. Both versions can be configured simultaneously without conflicting to each other. Go to Configuration →...

  • Page 48: Multicast Discovery

    Thermal Presence Detector User Manual Input IPv6 Address, IPv6 Subnet, IPv6 Default Gateway. Consult the network administrator for required information. It stands for maximum transmission unit. It is the size of the largest protocol data unit that can be communicated in a single network layer transaction. The valid value range of MTU is 1280 to 1500.

  • Page 49: Port

    Thermal Presence Detector User Manual 11.3 Port The device port can be modified when the device cannot access the network due to port conflicts. Caution Do not modify the default port parameters at will, otherwise the device may be inaccessible. Go to Configuration →...

  • Page 50: Set Auto Port Mapping

    Thermal Presence Detector User Manual Auto Port Mapping Refer to Set Auto Port Mapping for detailed information. Manual Port Mapping Refer to Set Manual Port Mapping for detailed information. 3. Click Save. 11.4.1 Set Auto Port Mapping Steps 1. Check Enable UPnP™, and choose a friendly name for the camera, or you can use the default name.

  • Page 51: Snmp

    Thermal Presence Detector User Manual Audio Port The audio port of the selected stream. 11.6 SNMP You can set the SNMP network management protocol to get the alarm event and exception messages in network transmission. Before You Start Before setting the SNMP, you should download the SNMP software and manage to receive the device information via SNMP port.

  • Page 52: Access To Device Via Pppoe Dial Up Connection

    Thermal Presence Detector User Manual 5. Check the device ports and complete port mapping. Refer to Port to check the device port , and refer to Port Mapping for port mapping settings. 6. Access the device. By Browsers Enter the domain name in the browser address bar to access the device. By Client Software Add domain name to the client software.

  • Page 53: Enable Hik-Connect Service On Camera

    Thermal Presence Detector User Manual 11.9 Enable Hik-Connect Service on Camera Hik-Connect service should be enabled on your camera before using the service. You can enable the service through SADP software or Web browser. 11.9.1 Enable Hik-Connect Service via Web Browser Follow the following steps to enable Hik-Connect Service via Web Browser.

  • Page 54: Access Camera Via Hik-Connect

    Thermal Presence Detector User Manual 11.9.3 Access Camera via Hik-Connect Hik-Connect is an application for mobile devices. Using the App, you can view live image, receive alarm notification and so on. Before You Start Connect the camera to network with network cables. Steps 1.

  • Page 55: Set Alarm Host

    Thermal Presence Detector User Manual Delete Delete the selected Open Network Video Interface user. Modify Modify the selected Open Network Video Interface user. 4. Click Save. 5. Optional: Repeat the steps above to add more Open Network Video Interface users. 11.12 Set Alarm Host The device can send the alarm signal to the remote alarm host when an event occurs.

  • Page 56: Set Srtp

    Thermal Presence Detector User Manual 2. Set network service. WebSocket & WebSockets WebSocket or WebSockets protocol should be enabled if you use Google Chrome 57 and its above version or Mozilla Firefox 52 and its above version to visit the device. Otherwise, live view, image capture, and digital zoom function cannot be used.

  • Page 57: Chapter 12 System And Security

    Thermal Presence Detector User Manual Chapter 12 System and Security It introduces system maintenance, system settings and security management, and explains how to configure relevant parameters. 12.1 View Device Information You can view device information, such as Device No., Model, Serial No. and Firmware Version. Enter Configuration →...

  • Page 58: Export Diagnose Information

    Thermal Presence Detector User Manual 12.4 Export Diagnose Information Diagnose information includes running log, system information, hardware information. Go to Configuration → System → Maintenance → Upgrade & Maintenance , and click Diagnose Information to export diagnose information of the device. 12.5 Reboot You can reboot the device via browser.

  • Page 59: View Open Source Software License

    Thermal Presence Detector User Manual Firmware Directory Locate the directory which the upgrade file belongs to. 3. Click Browse to select the upgrade file. 4. Click Upgrade. 12.8 View Open Source Software License Go to Configuration → System → System Settings → About Device , and click View Licenses. 12.9 Time and Date You can configure time and date of the device by configuring time zone, time synchronization and Daylight Saving Time (DST).

  • Page 60: Set Dst

    Thermal Presence Detector User Manual 6. Click Save. 12.9.3 Set DST If the region where the device is located adopts Daylight Saving Time (DST), you can set this function. Steps 1. Go to Configuration → System → System Settings → DST . 2.

  • Page 61: Set Same Unit

    Thermal Presence Detector User Manual 12.12 Set Same Unit Set the same temperature unit and distance unit. When you enable this function, the unit cannot be configured separately in other setting pages Steps 1. Go to Configuration → System → System Settings → Unit Settings . 2.

  • Page 62: Set Ip Address Filter

    Thermal Presence Detector User Manual Search Security Audit Logs You can search and analyze the security log files of the device so as to find out the illegal intrusion and troubleshoot the security events. Steps Note This function is only supported by certain camera models. 1.

  • Page 63: Set Ssh

    Thermal Presence Detector User Manual Forbidden IP addresses in the list cannot access the device. Allowed Only IP addresses in the list can access the device. 4. Edit the IP address filter list. Add a new IP address to the list. Modify Modify the selected IP address in the list.

  • Page 64: Set Qos

    Thermal Presence Detector User Manual 4. Click OK. Result The device will install the self-signed certificate by default. Install Authorized Certificate If the demand for external access security is high, you can create and install authorized certificate via HTTPS protocol to ensure the data transmission security. Steps 1.

  • Page 65: User And Account

    Thermal Presence Detector User Manual 12.14 User and Account 12.14.1 Set User Account and Permission The administrator can add, modify, or delete other accounts, and grant different permission to different user levels. Caution To increase security of using the device on the network, please change the password of your account regularly.

  • Page 66: Chapter 13 Appendix

    0.98 Hard Paperboard 0.90 White Paper 0.90 Water 0.96 13.2 Device Command Scan the following QR code to get device common serial port commands. Note that the command list contains the commonly used serial port commands for HikMicro thermal cameras.

  • Page 67: Device Communication Matrix

    Thermal Presence Detector User Manual 13.3 Device Communication Matrix Scan the following QR code to get device communication matrix. Note that the matrix contains all communication ports of HikMicro thermal cameras. 13.4 FAQ Scan the following QR code to get device common FAQ.
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