NL Troubleshooting
Malfunction
Device hangs in a
program or shuts down.
Mechanical damage
Malfunction
Appliance door cannot
be closed.
The lid of the detergent
dispenser cannot be
closed.
Sounds
Malfunction
Clapping noises from the
filling valves.
Knocking or rattling sound.
50
Cause
Appliance door is not
completely closed.
Power and/or water supply
is interrupted.
The upper basket presses against
the inner door and prevents the
appliance door from closing
properly.
Cause
The door lock has
tripped.
Door blocked due to an
installation error.
Detergent dispenser or
lid are blocked by build-
up of detergent residue.
Cause
Depending on the home
installation. No device error
present. Operation of the
device is not adversely
affected.
Spray arm hits the
crockery.
Troubleshooting
▶
Close the appliance door.
1. Check the power supply.
Check the water supply.
2.
Check whether the rear wall
▶
of the device is pressed in by
a socket or non-
disassembled hose holder.
▶
Arrange the crockery in such a way
that no crockery parts protrude over
the crockery basket and prevent the
appliance door from closing properly.
Troubleshooting
▶
Close the appliance door with more
force.
▶
Check whether the device has been
installed correctly.
The appliance door, door panel
or attachments must not strike
the adjacent cupboards and
worktop when closing.
▶
Remove the detergent residue.
Troubleshooting
▶
The problem can only be solved via
the house installation.
▶
Arrange the dishes in such a way
that the spray arms do not hit the
dishes.