Care And Cleaning Instructions; Troubleshooting Guide - Snailax SL-232A Use & Care Manual

Care and Cleaning Instruc�ons
1. Do not wash in washing machine or immerse the product or the adapter in water.
2. Always switch off before cleaning and remove the adapter from the socket with clean, dry hands.
3. The massager should be wiped with a slightly moist cloth and dried thoroughly. Do not wipe the
product with alcohol or harsh chemicals such as thinner or bleach.
4. The Cover for neck is detachable and washable.
5. Do not overstretch the elas�c back straps.
6. Keep away from heat, fire or exposure to direct sunlight.
7. Do not apply excessive pressure or impact onto massager/massage heads. Applica�on of a direct
force in excess of 110 lbs. may damage your massager and invalidate your warranty. Refrain from
over usage of the device.
8. Store the massager in a cool, dry place out of reach of children.
9. Avoid contact with sharp edges or pointed objects which might cut or puncture the cover of
massager.

TROUBLESHOOTING GUIDE

Fault
Massage heads rota�ng at
reduced speed.
The massager rollers stop
during the massage session.
Device switches off suddenly
Device fail to start
Jerky mo�on of massage heads /
Vibra�ons from device
Infra-red lights are on but no
mo�on from massage heads
The load on the massage heads is excessive. Reduce
load and try again.
The roller mechanism may be stalled when
subjected to excessive force.
Release excessive force on the rollers.
Device may have been in use for 15mins. Auto-shut-
off func�on ac�vated. Con�nue using by pressing the
'power' bu�on a�er res�ng the unit for 15mins.
Over-heat protec�on func�on ac�vated. Device is
switched off for your safety. Please rest device for 15-
30mins before restar�ng.
Check if device has been used for more than 15mins.
If so, let device rest for 15mins before con�nuing.
Device may require longer �me to cool in warmer
environments.
Check if adapter is plugged into socket.
Check if adapter output is connected to device
power inlet wire.
Excessive pressure may have been applied onto the
device. Reduce the load and try again.
Device may be jammed. Remove pressure / load
from the device and press the 'Full Back' bu�on to try
again.
6
Solutions