Summary of Contents for TeleCare24 GO! GPS plan
- Page 1 GO! GPS plan Please read and keep these instructions for future use Please read and keep these instructions for future use support@telecare24.co.uk 0800 180 85 40...
- Page 2 0800 180 82 20 - we’re open 9 am to 5 pm Monday to Thursday and 9 am to 4:30 pm on Fridays. We have a comprehensive FAQ section on our website at telecare24.co.uk/faqs.
- Page 3 What’s in the box? In the box you’ll find; a GO! pendant, a charging pod, charging cable, a UK plug and a hypoallergenic neck chain. Go! Pendant Charging Pod Charging cable UK plug Neck chain...
- Page 4 How to call for help To raise an alert to our 24/7 monitoring team - press and hold both buttons at the same time on your GO! device. A sound will play and the device will vibrate. The light around the GO! will flash and you will hear the sound “Help alert in progress”.
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Page 5: Getting Started
Setup / placing a test call Getting started Connect the plug and charging cable to the charging pod and plug into power. Put your GO! device on charge. Place it down on the charging pod, with the ‘walking person’ symbol facing up at you. The charging pod will turn blue, indicating it is charging. - Page 6 Wearing the GO! As the GO! is a life-saving device, we recommend performing a system check once a week. [See page 8] Wearing your GO! pendant Wear the device around the neck using the hypoallergenic chain. If you have a pacemaker: the GO! device cannot be worn as a pendant around your neck and must be kept at least 25cm away from your pacemaker at all times.
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Page 7: Battery Life And Charging
Battery life and charging When to charge your GO! When the battery is low The device will repeatedly say “Low battery. Please place me on the charger today.” and the light will flash orange. When the battery is critically low The device will repeatedly say “Critically low battery. -
Page 8: Performing A System Check
Performing a system check A system check tests your battery, mobile signal connection, and the built-in GPS locator. We recommend performing a system check at least once a week. You should also complete a system check after using your GO! device to speak to our team. Battery Voice Announcement What’s happening?