TeleCare24 GO! GPS plan Quick Start Manual page 4

How to call for help
To raise an alert to our 24/7 monitoring team - press and
hold both buttons at the same time on your GO! device.
A sound will play and the device will vibrate.
The light around the GO! will flash
the sound "Help alert in progress". The device will ring and
moments later your call will be answered by our friendly
monitoring team.
While you are speaking to a member of our monitoring
team, the GO! will work in the background to establish
your current location and let our team know where you are.
We will ask you if you are okay and if you need assistance.
Should you need us to, we will notify your emergency
contacts or, if necessary, the emergency services.
If you accidentally trigger your alarm, you still have a few seconds to cancel the
alert. Simply press and hold on one of the two buttons at the top of the device.
red and you will hear