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Francotyp-Postalia PostBase Manual

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PostBase
Warning!
Information contained in this document is proprietary and the sole property of
Francotyp-Postalia.
This information is confidential and for internal use only. Any disclosure, transmittal or
reproduction to a third party will be procecuted. Francotyp-Postalia reserves the right to
take action, to the fullest extend allowed by law, against both the party discloses
Francotyp-Postalia's proprietary information and the party that recieves it.
page: 1 / 81
ISS international service support, email: iss@francotyp.com
PostBase
create: 01/24/2014 18:27:16
(C) Francotyp-Postalia

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Summary of Contents for Francotyp-Postalia PostBase

  • Page 1 This information is confidential and for internal use only. Any disclosure, transmittal or reproduction to a third party will be procecuted. Francotyp-Postalia reserves the right to take action, to the fullest extend allowed by law, against both the party discloses Francotyp-Postalia's proprietary information and the party that recieves it.
  • Page 2 PostBase pictogram legend: The following notes only provides information. In most no error has occured. Customer and Hotline may be able to solve the problem without a technical visit. Technician repair or service required. Check whether on-site visit or use of bing-in service is required for the product in question.
  • Page 3 >> Update product calculation menu failed. << 00030008 Product calculation failed internal information: >> PCALC_ERROR << / >> PCALC_WEIGHT_CHANGED_FAILED << >> Product calculation with changed weight failed. << page: 3 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 4 >> Invalid type of the display object, neither text nor bitmap. << 00030011 Product calculation failed internal information: >> PCALC_ERROR << / >> WRONG_SELECTED_INDEX << >> Selected index is out of range << page: 4 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 5 Product calculation failed (wrong Zip-Code) internal information: >> PCALC_ERROR << / >> WRONG_DESTINATION_ZIPCODE << >> The destination zip code is invalid. Zone calculation is impossible. << page: 5 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 6 00030023 Product calculation failed internal information: >> PCALC_ERROR << / >> INVALID_MEMORY_KEY_INDEX << >> Memory key index does not match any memory key. << page: 6 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 7 Invalid message from external program internal information: received. >> OPERATION_ERROR << / >> INVALID_MESSAGE_CONTENT << >> An error occured while parsing the message content. << page: 7 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 8 >> The request of the IODevice object has failed << 00060008 >> SERIAL_DEVICE_ERROR << internal information: >> SERIAL_DEVICE_ERROR << / >> IODEVICE_READ_TIMEOUT_ERROR << >> The timeout of the read request has expired << page: 8 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 9 The sensor calibration can not be performed. Please make sure that the drive letter is free, and no scraps of paper blocking the sensors. page: 9 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 10 Feeder: Encoder test failed No feedback from encoder during test of separation motor. 0007001E Feeder: Encoder test failed No feedback from encoder during test of separation motor. page: 10 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 11 0007001F Feeder: Ccommunication error The velocity set-up byPostBase franking machine does not match with the required velocity of the PostBase feeder. 00070020 Feeder: Unacceptable letter size Letter length more than allowed by the current processing(postcards, normal letters, thick letters) mode.
  • Page 12 >> Error during closing micro psd service << 00080004 PSD: Internal error internal information: >> MICRO_PSD_ACTION_ERROR << / >> WALLCLOCK_SET_ERROR << >> System time could not be set << page: 12 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 13 >> MICRO_PSD_ACTION_ERROR << / >> PSD_REGISTER_SET_ERROR << >> << 0008000D PSD: Internal error internal information: >> MICRO_PSD_ACTION_ERROR << / >> INVALID_POSTAL_REGISTER << >> << page: 13 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 14 >> Postmortem data could not read from uPSD << 00080016 PSD: Internal error internal information: >> MICRO_PSD_ACTION_ERROR << / >> INVALID_STATUS_ITEM_CONTENT << >> Status item content could not parsed << page: 14 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 15 >> The calibration failed << 00090008 Calibration values outside the limits. internal information: >> INTERNAL_SCALE_ERROR << / >> CALIBRATION_VALUES_INVALID << >> invalid calibration values << page: 15 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 16 If error continous, please contact your local service organisation to verifiy repository setting The machine uses the default value. Update via 'Teleset' or 'Remote Service' value can be done by customer later. page: 16 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 17 INTERNAL_SCALE_ERROR - GET_WEIGHING_MODE_FAILED 00090018 Communications error with the scale. internal information: >> INTERNAL_SCALE_ERROR << / >> GET_ITEM_FAILED << >> Get scale item information failed. << page: 17 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 18 Please close the drawer. 000A001C Print Image Error At the intended print start position, printing could not be started because the print image was not ready yet. page: 18 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 19 >> pen data transfer from host to hp-board failed << 000B0006 >> PEN_ERROR << internal information: >> PEN_ERROR << / >> PE_PDB_RESET_FAILED << >> pen driver reset failed << page: 19 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 20 000B000D >> PEN_ERROR << internal information: >> PEN_ERROR << / >> PE_ILLEGAL_WARMING_PARAMS << >> pen driver pulse warming parameters are illegal (frequency wrong) << page: 20 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 21 Error in temperature measurement. Please internal information: calibrate at room temperature. >> PEN_ERROR << / >> PE_TEMPERATURE_AMBIENT_ERROR << >> Ambient temperature is different between 2 measurements << page: 21 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 22 >> FORMAT_ADAPTER_EXCEPTION << / >> FORMAT_UNKNOWN_TYPE << >> << 000C0002 Software error internal information: >> FORMAT_ADAPTER_EXCEPTION << / >> FORMAT_INCOMPLETE_PRECISION << >> << page: 22 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 23 >> Capping unit did not reach its target position. << 000E0005 Slide error ( print system) Referencing was not possible. Please check sensors of cartridge assembly.. (small PCB board) page: 23 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 24 Printheads are not recognized!\nPlease contact\nFP representative. 000F000E cartridge error Please use CALIBRATE to proceed. 000F000F cartridge error Incompatible ink cartridges installed. Please contact FP representative. page: 24 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 25 >> The slider moved into change position, but the cartridge flap has not opened completely. << 00110000 >> MICRO_PSD_COMM_ERROR << internal information: >> MICRO_PSD_COMM_ERROR << / >> ERR_TIMEOUT << >> operation timed out << page: 25 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 26 >> SETTINGS_ERROR << internal information: >> SETTINGS_ERROR << / >> HIGHPOSTAGE_ERROR << >> a call to load or save the system parameter HighPostage failed << page: 26 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 27 Mainboard serial number not available. Please exchange the mainboard. 0012000D >> SETTINGS_ERROR << internal information: >> SETTINGS_ERROR << / >> DATETIME_ERROR << >> Datetime is invalid << page: 27 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 28 >> Auto Off time isn't valid << 00120016 >> SETTINGS_ERROR << internal information: >> SETTINGS_ERROR << / >> INVALID_STANDBY_TIME << >> Standby time isn't valid << page: 28 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 29 >> error occured if user is trying to withdraw sd, but piececredit does not match as specified. (0 or given piececredit in subcode 2 is needed) << page: 29 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 30 >> The ioctl() call for closing the PPP interface failed. << 00140008 ERROR_DIAL_NO_ANSWER Dialer timeout Please check your modem settings and telephone numbers. (during establishing the modem connection) page: 30 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 31 Please run Teleset. >> FRANKING_ERROR << / >> SD_HAS_NO_MONEY << >> no money on sd for selected postage << page: 31 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 32 To continue, print and delete existing delivery list! 00150012 Printing is not possible Printing is not possible. To continue, print and delete existing delivery list! page: 32 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 33 >> Invalid Cost Account number << 00180004 >> COST_ACCOUNT_SETTINGS_ERROR internal information: << >> COST_ACCOUNT_SETTINGS_ERROR << / >> COST_ACCOUNTS_DISABLED << >> Cost Accounts disabled << page: 33 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 34 >> FILEHANDLING_ERROR << / >> FILE_COPYING_FAILED << >> << 00190008 Software error internal information: >> FILEHANDLING_ERROR << / >> FILE_REMOVING_FAILED << >> An error occured when removing a file << page: 34 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 35 >> FMAPI_ERROR << / >> MAX_SMS_FEATURE_ERROR << >> The Max SMS Objects value form the repository is higher than the internal allowed Max SMS value << page: 35 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 36 Settings of infrstructure have to be checked. 001B0000 Software Pack Error internal information: >> PACKMANAGEMENT_ERROR << / >> XML_PARSING_FAILED << >> Parsing of an XML document failed. << page: 36 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 37 Software Pack Error internal information: >> PACKMANAGEMENT_ERROR << / >> ZIP_INVALID_FILE_NAME << >> A Zip archive contained an file with an invalid filename. << page: 37 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 38 Software Pack Error internal information: >> PACKMANAGEMENT_ERROR << / >> ZIP_COMPRESSION_METHOD_NOT_SUPPORTED << >> The compression method of the current file is not supported << page: 38 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 39 >> PACKMANAGEMENT_ERROR << / >> META_FILE_INVALID_DATE_GENERATED << >> The string containing the generation date and time of the cliche package meta file is invalid. << page: 39 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 40 Software Pack Error internal information: >> PACKMANAGEMENT_ERROR << / >> INVALID_SD_FIRMWARE_PACKAGE_VARIANT << >> The delivered sd firmware package does not match the machine variant << page: 40 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 41 >> APPLICATION_ERROR << internal information: >> APPLICATION_ERROR << / >> BOOT_CONFIG_WRONG_BUFFER_STRUCTURE << >> Retreiving the boot configuration from the boot.ini failed. Wrong structure. << page: 41 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 42 >> APPLICATION_ERROR << / >> RESTORE_PERSISTENCE_FAILED << >> error occured if try to restore persistence(MAGIC_NO changed) and file to restore couldnt load successfully << page: 42 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 43 >> CoM Kernel signals overflow. << 001D0005 >> COM_ERROR << internal information: >> COM_ERROR << / >> COM_RESET_ERROR << >> CoM Kernel signals memory reset condition. << page: 43 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 44 < see diagnostic message > 001E0005 Switching off the order management is < see diagnostic message > impossible, because premium address is switched on. page: 44 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 45 >> Length of id invalid (too long). << 00200001 >> FEEDER_STATUS_ERROR << internal information: >> FEEDER_STATUS_ERROR << / >> FEEDER_IO_DEVICE_ERROR << >> Error while calling a function on AutoFeederStatusIODevice. << page: 45 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 46 The PSD was unable to provide new PAN 00310000 Print System Error internal information: >> PRINT_SYSTEM_ERROR << / >> PU_INITIALIZATION_FAILED << >> Initialization of the print unit failed. << page: 46 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 47 00 = Starter [== PICS] BB = Ink colour 43 = red fluor. DD = remaining ink in % (in hex) e.g. 64 = 100% page: 47 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 48 0031000E Cartridge Adjustment Error occurred during horizontal adjustment ! Please repeat adjustment. 0031000F Cartridge Adjustment Error occurred during vertical adjustment ! Please repeat adjustment. page: 48 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 49 >> PAWNLOADER_ERROR << / >> PAWN_SCRIPT_HOST_NOT_AVAILABLE << >> The scrpiting host is not configured (e.g. with Release-Kernel) << 00F00001 LOG-data only for internal usage page: 49 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 50 >> mac verification has failed << 03000002 Defective image data internal information: >> CLICHE_EXCEPTION << / >> MAC_VERIFIER_NOT_AVAILABLE << >> mac verifier is not available << page: 50 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 51 Selected zip method is NOT available. 0300000F cliche error internal information: >> CLICHE_EXCEPTION << / >> NO_CHIPCARD_SEGMENT_DATA_AVAILABLE << >> no data of a chipcard segment available << page: 51 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 52 Please insert appropriate access card. >> CLICHE_EXCEPTION << / >> NO_PERMISSION_TO_CHANGE << >> no permission to change cliche or cliche parts << page: 52 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 53 >> 3rd Carrier is not supported << 03000022 Cliche error (3rd Carrier) internal information: >> CLICHE_EXCEPTION << / >> TOO_MANY_3RD_CARRIERS << >> Too many 3rd Carriers to load << page: 53 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 54 >> Write to file failed << 07000004 Software error (LOGGING) internal information: >> LOGGING_ERROR << / >> PERSISTENCE_ERROR << >> Error while performing persistence operation << page: 54 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 55 >> FRANKING_IMPRINT_EXCEPTION << / >> NO_FRANKING_IMAGES_CREATED << >> During creation of the franking image structures the creation of a part has failed (probably because the semantic is not supported). << page: 55 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 56 >> FRANKING_IMPRINT_EXCEPTION << / >> WRONG_PICPART_DIMENSIONS << >> the client dimensions of a picture part in the cliche do not match with the bitmap dimensions. << page: 56 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 57 Incorrect cliche data internal information: >> PRINT_EXCEPTION << / >> BITMAP_UNKNOWN_RL_CONTROL_CODE << >> During run-length decoding an unknown run-length control code was detected. << page: 57 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 58 Failure in communication with data center. internal information: Please contact FP-Service. >> REMOTESERVICE_ERROR << / >> NAK_SENT_TO_FPI << >> A FPI request was answered with a NAK message. << page: 58 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 59 Security Device ID doesn´t exist on FRANKIT Server. 00000117 Please call second level support. 00000112 0D020001 Frankit Error (Germany) The machine is not released by the DPAG. 0000011C page: 59 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 60 Repository Message Security - Device-ID is not specified or inadmissible ! 000003F9 00000117 0D020001 Repository Message Security Device ID { 0} unknown ! 000003FA page: 60 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 61 { 2} ! 00000117 0D020001 Repository Message Postal Serial Number { 0} is not in Security Device (SD- ID : { 0}) defined! 00000457 page: 61 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 62 Franking Machine ( FMMAIN ) with mail handler ID { 0} is not unique ! 000004D0 00000117 0D020001 Repository Message Franking machine specified with no mail handler ID ! 000004D1 page: 62 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 63 Part Number for Franking Machine not filled ! 0000051E 00000117 0D020001 Repository Message Part Number { 0} is not defined in MDFMTYPEMAT ! 0000051F page: 63 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 64 Repository Message Short name {0 } does not exist in table MDRELEASEGROUP ! 00000673 00000117 0D020001 Repository Message Table MDRELEASEGROUP contains no data ! 00000674 page: 64 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 65 000006B2 00000117 0D020001 Repository Message Complete Cliche without Date generated specified! 000006B3 00000117 0D020001 Repository Message Text file is specified without Culture Info! 000006B4 page: 65 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 66 Error while uploading the file { 0} to SharePoint ! 000006C7 00000117 0D020001 Repository Message VSS -Head not exist, action is not possible! 000006C8 page: 66 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 67 Error downloading of text files TXT ID : { 0} from SharePoint ! 0000070B 00000117 0D020001 Repository Message Error in SharePoint ! Library directory {0 } does not exist . 0000070C page: 67 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 68 Repository Message Error while parsing the PPC data ! PPCDIAGBIN.ID : { 0} , PPCDIAGBIN.RSI_BLOB_ID : { 1} , 00004E20 Exception : { 2} page: 68 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 69 Text File allocation for Country Variant { 0} CultureInfo {1} version { 2 } does not exist ! 000006A7 00000117 0D020001 Repository Message Error while writing the status items for FM ! Exception : { 0} 00005019 page: 69 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 70 Parsing the data EventLogBin successfully ! EVENTLOGBIN.ID : { 0} 000050E6 00000117 0D020001 Repository Message Parsing the data EventLogBin not performed, contain no data ! EVENTLOGBIN.ID : { 0} 000050E7 page: 70 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 71 The sales order with the Ord_DocID { 0} does not contain any false or serial numbers (Table 0000753E IREF) 00000117 0D020001 Repository Message The sales order with the order number { 0} could not be processed in this state. 00007919 page: 71 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 72 0D020001 Repository Message Function {0} is called. 000003EB 00000117 0D020001 Repository Message Function {0} for Franking Machine (Mail Handler ID: {1}) is called. 000003EE page: 72 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 73 0D020006 Remote Service Error - No HTTP response This error represent a webpage error HTTP 500 which becomes displayed in the PostBase. The 500001F4 FM send a request via the Gateway server to the TDC/FPI and wait for an answer. There is no response and the TDC/FPI close down the communication for any reason (e.g.
  • Page 74 0D020012 Communication failure REMOTESERVICE_ERROR - CONNECTING_HTTPSESSION_FAILED Connection Failed. Please check your Connectivity Settings. Was the USB modem disconnected from the PostBase during an established data connection? => Re-start the FM (often in combination with 01300002= Timeout on receive) 08000046 0D020012 This error code in combination with Sub1: Normally after a withdrawn the location changed (e.g.
  • Page 75 Please perform <Download Postage> with the original amount. changed 0E008002 PSD (no connection) >> no connection << 0E008003 PSD (no connection) >> lost connection << page: 75 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 76 0E010008 >> PSD_PROXY_ERROR << internal information: >> PSD_PROXY_ERROR << / >> PSD_PROXY_EXCEPTION_CAUGHT << >> an exception was raised and caught in the PSD << page: 76 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 77 >> The postal serial number is longer then allowed. << 0E020000 >> SECURITYDEVICE_ERROR << internal information: >> SECURITYDEVICE_ERROR << / >> PSD_IOPROXY_INIT_ERROR << >> psd io proxy initialization error << page: 77 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 78 >> SECURITYDEVICE_ERROR << / >> BZL_INVALID_UPU_LENGTH << >> invalid UPU Length << 0E02000A >> SECURITYDEVICE_ERROR << internal information: >> SECURITYDEVICE_ERROR << / >> BZL_INVALID_COUNTRY_CODE_LENGTH << >> invalid country code << page: 78 / 81 ISS international service support, email: iss@francotyp.com PostBase create: 01/24/2014 18:27:16 (C) Francotyp-Postalia...
  • Page 79 >> Activation of Installer is not allowed. << 00000002 0E030008 wrong RPIN During withdrawal of PostBase, wrong RPIN was entered. Please contact your FP-service to get 0000000B a new RPIN. New RPIN can be generated by Navision. page: 79 / 81 ISS international service support, email: iss@francotyp.com...
  • Page 80 00000000 0E030008 wrong RPIN During installation of the PostBase, wrong RPIN was entered. Please contact your FP-service to 0000000B get a new RPIN. New RPIN can be generated by Navision. 0E030009 Repository error internal information: >> REPOSITORY_ERROR << / >> COUNTRY_CODE_MISMATCH <<...
  • Page 81 >> Opening of the IPCP IPv6 protocol failed (IPV6CP) << 0E040004 Error while establishing PPP connection Error during establishing PPP connection with external modem. AUTHENTICATION_FAILED Check cable PostBase => USB-modem => Phone Line Please restart PostBase and try again. 0E040005 FP_NET_PPP_ERROR -...