Troubleshooting; Reset Paired Devices List; Led Indicators - Shure ITW1 User Manual

Bluetooth earphones
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Troubleshooting

If you only hear sound from the right side, when listening to audio:
1.
Pause the audio for 5-10 seconds to activate Standby mode (timing depends on which app you are using).
2.
Press play. The audio should be heard in both earphones for the rest of the use session.
Another option:
1.
Enable Environment mode with a double press.
2.
Disable Environment mode with double press. This resets the audio, enabling both earphones.
To avoid this situation:
When pairing:
1.
Begin pairing mode with either earphone.
2.
Select "Shure AONIC FREE" in the Bluetooth device list.
3.
Power on the other earphone.
Already paired: power them both on at the same time

Reset paired devices list

You may find it necessary to reset the earphones.
1.
Place earphones in charging case.
2.
Ensure that the charging case LED is red. If not, remove the earphones from the case and power them on for several
minutes before starting the process again.
3.
Press and hold both buttons, 7 seconds.
The earphones reset.

LED indicators

Earphone LEDs
Bluetooth pairing
Bluetooth connected
Bluetooth connection lost
Alternating red and blue
Blue for 2 seconds, then off
Slow blinking blue
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