Download Print this page

HP MediaSmart CTOH-0711 User Manual: Troubleshooting

42/47-inch mediasmart 1080p lcd high-definition television.
Hide thumbs
   
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426

Advertisement

Refer to this section if you have startup, viewing, picture, sound, or remote control problems with your TV.
Startup questions
Symptom
I do not hear sound when I turn on
the TV, even though there is an
image.
I do not hear sound from an
HDMI-connected set-top box,
DVD player, or other device.
I do not see an image when I turn
on the TV.

Troubleshooting

Remedy
Is the volume too low? Press the Volume button.
Is mute turned on? Press the Mute button, or the Volume button.
Are the TV speakers turned off on the onscreen display (OSD) menu?
Press the Menu button to open the OSD; press the Down Arrow
button to select Audio, and then press the OK button; press the
Down Arrow button to select Speaker, and then press OK; press the
Down Arrow button to select On, and then press OK. Press the Menu
button to close the OSD.
Check that the device outputs audio over HDMI in PCM format. Change
the device setting if necessary.
This TV does not support audio input over HDMI in Dolby Digital format.
For more information, see "Understanding audio output" on page 71.
To use Dolby Digital output from your digital source device, connect the
digital output of your device directly to the input of your AV receiver or
external sound system that supports Dolby Digital. For more information,
see "Connecting an external sound system" on page 18.
Are the connections to the input signal source component correct?
Double-check that the cables are properly inserted into the
color-coded connectors.
Is the input signal source turned on? Turn on the set-top box,
DVD player, or other device that you are trying to view.
Is the correct input signal source selected? Press the Source button on
the remote control, and confirm that the source is selected.
Press the Menu button on the remote control, or on the TV:
If the OSD appears, check the cables to the input source, and
then press the Source button on the remote control (or the TV) to
select the input source.
If the OSD does not appear, see the next symptom, "There is no
power."
115
Troubleshooting

Advertisement

Table Of Contents

   Related Manuals for HP MediaSmart CHPTOH-0711

Comments to this Manuals

Symbols: 0
Latest comments: