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4-2-3. Audio
AUDIO
„
Source
•
No TV Sound
Menu → Audio → Speaker Settings set to
9
•
Noisy / Distorted TV Audio
Customer Menu → Support →
9
•
If
Sound Test
FAILS : (Missing / Noisy Audio)
Speakers (compare resistance/quality)
9
•
Compare audio level out to speakers with multi meter.
Replace defective Speakers or Main Board or Cable.
9
•
IF
Sound Test
OK :
Audio Source & External Cables.
9
With external Audio Generator (device or App).
9
Other Inputs.
9
One Connect Mini.
9
•
Optical Digital Out Errors
Red light from Optical Digital Out.
9
•
If missing replace One Connect Mini
•
No HDMI Audio
Source / HDMI Cable & One Connect Mini Connectors.
9
•
Swap with other HDMI Inputs/Sources.
•
Perform
EDID Write
Bulletins and Latest firmware on TV.
9
•
If not restored replace One Connect Mini/Main.
•
Check Audio Format PCM/Dolby based on external Receiver.
•
ARC Issues
HDMI Cable is input to the ARC Designated HDMI port.
9
ARC (HDMI Control) is enabled on the external Receiver.
9
•
Bluetooth Audio "
Sound
Sound Bar is in TV Mode.
9
•
To Connect, Press & Hold Play Button until Sound Bar pairing mode begins.
TV Speaker
Sound Test
in Factory Mode (Can restore missing HDMI Audio).
Share" Connection Issues
4. Troubleshooting
4-9
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