Troubleshooting - Panasonic EP-MA05 Operating Instructions Manual

Troubleshooting

After discovering the fault, first check it and try the following methods.
If the fault still exists after trying, please contact the customer service center.
Problem
The massage rollers stop
during the use of the unit
The massage rollers do not
come up to the shoulder or
neck
The height (strength) of
the left and right massage
rollers is different
The unit will not operate at
all
z U pper body (from neck to
waist) massage
z Leg massage
After massage, even if you
press the button again,
you cannot re-enter the
massage course
The unit has been damaged
The power cord or power
plug is abnormally hot
EN22
Cause and Remedy
When the massage rollers encounter excessive
external force during use, the massage rollers may
stop moving for safety reasons.
Please turn off the power switch, wait for about
10 seconds, and then turn on the power again.
If the massage rollers stop again, please adjust
your sitting position so that your back will not be
completely attached to the backrest.
(Attention should be paid to the relevant safety
instructions, especially when used by people
weighing 100 kg or above.)
If the massage ball does not reach the shoulder or
neck position, you should adjust the button. Please
refer to EN17 for specific operation instructions.
An alternating tapping method is employed, which
means that this phenomenon will naturally occur.
There is nothing wrong with the unit.
The power cord is disconnected.
z
The power switch of the unit is not turned on.
z
After pressing the
z
course is selected.
It takes about 5 seconds for the course to stop
z
after massage. Wait at least 5 seconds once all
movement has stopped before pressing
To prevent accidents, please contact the customer
service center when necessary.
button on the controller, no
.