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en Troubleshooting
Fault
Water cooling
"E:30/-20"
The appliance is not
working.
The programme does
not start.
44
Cause and troubleshooting
To protect the wastewater pipes, the hot detergent
solution is cooled before being drained.
Wait until the detergent solution has cooled down.
▶
Solenoid valve defective.
Call the after-sales service.
▶
→ "Customer Service", Page 53
Detergent dosage is too high.
If you dose manually, reduce the amount of deter-
▶
gent for the next washing cycle with the same load.
Additional water is added.
Do not add any extra water to the appliance while it
▶
is operating.
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
The circuit breaker in the fuse box has tripped.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your kitchen or other
▶
appliances are working.
You have not pressed Start/Reload
Press Start/Reload
▶
Door is not closed.
Close the door.
1.
Press Start/Reload
2.
Childproof lock is activated.
→ "Deactivating the childproof lock", Page 34
▶
Finish in is activated.
Check whether Finish in is activated.
▶
→ "Buttons", Page 23
Laundry is caught in the door.
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press Start/Reload
4.
The detergent drawer has not been pushed in as far
as it can go.
Push the detergent drawer in as far as it will go.
▶
The pump for the intelligent dosing system is blocked.
Switch off the appliance.
1.
.
.
to start the programme.
to start the programme.
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