Appendix A - Triage Sheets - Sony KDL-32BX320 Service Training Manual

APPENDIX A - TRIAGE SHEETS

The following Triage documents are for general reference purposes. To access the most recent version of theTriage documents for the models
listed in this manual, login into the Sony Authorized Servicer Portal at www.sony.com/asp.
Reference
A BOARD
G13 BOARD
H BOARD
LCD Panel
Problem
KDL-32BX320/32BX321/32BX420/32BX421/40BX420/40BX421/46BX420/46BX421
Sony KDL32BX320/32BX321 Technical Triage Summary Sheet
Before you make the service call...
1. Confirm the symptom from the customer.
2. Select that symptom from the chart.
3. Bring all the boards listed for that symptom.
4. Follow the troubleshooting charts in the technical guides to isolate the board.
5. Chart Color Code
RED DOT: Most likely defective part
BLUE TRIANGLE: Secondary possible defective part
BLACK TEXT: Board and Part # that may correct the symptom
y p
Power LED
No
blinking red diagnostics
Power
No Green
Power LED
2 3 5 6 7
(Dead Set)
▲
   
▲ ▲
 
 
▲
 
POWER POWER PANEL INV TEMP
FIGURE APPENDIX A-1. KDL-32BX320/32BX321 MODELS ONLY
Video - missing or distorted Remote
Stationary
Video 2 No video No
colored lines Tuner Only
0nly all Inputs Remote
or dots
  
 
▲ ▲
CHASSIS: AZ2UK
LAST UPDATED: 1/18/11
Audio
REF #
No Audio
Part #

1-857-903-21
105
1-474-297-12 106
1-857-898-21 57
SEE LCD PANEL
MANUAL
A-1