Troubleshooting; Self-Diagnosis Function; Before Requesting Service - LG BSNQ1264NA0 Owner's Manual

TROUBLESHOOTING

16
TROUBLESHOOTING

Self-diagnosis function

This product has a built-in self-diagnosis function. If an error occurs, the lamp of the indoor unit
will blink in 2 second intervals. If this occurs, contact your local dealer or service center.

Before requesting service

Please check the following before you contact the service center. If the problem persists, contact
your local service center.
Problem
There is a burning smell and
a strange sound coming
from the unit.
Water leaks from the indoor
unit even when the humidity
level is low.
The power cord is damaged
or generating excessive
heat.
A switch, a circuit breaker
(safety, ground) or a fuse is
not operated properly.
The air conditioner does not
work.
Possible causes
-
The air conditioner is
unplugged.
A fuse is blown or the
power supply is
blocked.
A power failure has
occurred.
The voltage is too
high or too low.
The air conditioner
cally at a preset time.
Corrective action
power cord and contact the service center.
Check whether the power cord is plugged
into the outlet.
Replace the fuse or check if the circuit
breaker has tripped.
failure occurs. When the power is restored,
wait 3 minutes, and then turn on the air
conditioner.
Check if the circuit breaker has tripped.
Press the power button again.