Samsung Jet Bot VR30T85 Series User Manual page 42

Symptom
The 'Offline' message of the Jet
Bot appears on the SmartThings
App though the Jet Bot's
registration has completed
without a problem.
The 'Offline' message of the Jet
Bot appears on the SmartThings
App during normal operation of
the App.
A map cannot be saved.
When controlling with a
smartphone, a response is
delayed.
42 English
• Close the SmartThings App and then run it again.
• Check whether there is an internet connection problem
of the wireless router. Especially, a firewall may
interrupt standard operation.
• If the Jet Bot is distant from a wireless router,
connection cut may occur.
• Close the SmartThings App and restart the App.
• If the connection cut occurs repeatedly, try the product
registration again.
• When the SSID/password of a wireless router is
changed, try the product registration again.
• Check whether the Jet Bot is in the Sleep Mode. Press
the [ ] to cancel the Sleep Mode.
• To create a map, you need to register the device first
and then start creating a map with the Smarthings App.
• When the Jet Bot starts cleaning from the Clean Station
and completes cleaning one time in Auto Clean, a map
is saved.
• If the Jet Bot and the smartphone are not connected
to the same wireless router, a response can be delayed
depending on the network environment.
Checklist