Creative MuVo VIDZ User Manual page 55

Troubleshooting
When a problem occurs while using the product, please use the following checklist:
The product fails to operate
with nothing displayed on the
LCD.
No sound during playback.
Button keys do not work.
Cannot download a file.
Stops operating.
Recharge the built-in battery.
▶
- Ensure that a track has been saved to the removable disk.
▶
- Check whether the volume level is set to '0'.
- Ensure that the earphones are properly plugged in.
▶ Check whether they have been locked (Hold mode).
- Make sure that the product is properly connected to your PC.
▶
- When using the USB extension cable, make sure that it has
been properly connected.
Press the RESET button next to the HOLD button on the
▶
player. (This forces the product to shut down.)
Creative MuVo VIDZ User Guide
55