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Troubleshooting
WARNING: Ensure the power is off at the electrical
panel box before you attempt any repairs. Refer to the section
"Making the Electrical Connections" on page 9.
Problem
The fan will not start.
The fan sounds noisy.
The remote control is
not working.
The fan wobbles.
Fan moves backwards
and forwards when
turned on.
Solution
□
Check main and branch circuit fuses or breakers.
Check line wire connections to the fan and switch wire connections in the switch housing.
□
Reset the transmitter by going through the transmitter "LEARNING PROCESS".
□
Make sure all motor housing screws are snug.
□
Make sure the screws that attach the fan blade arm to the motor hub are tight.
□
□
Make sure wire nut connections are not rattling against each other or the interior wall of the switch
housing.
Allow a 24-hour "breaking-in" period. Most noises associated with a new fan disappear during this
□
time.
□
If using the ceiling light kit, make sure the screws securing the glassware are tight. Check that the light
bulb is also secure.
Make sure there is a short distance from the ceiling to the canopy. It should not touch the ceiling.
□
Make sure your ceiling box is secure and rubber isolator pads are used between the mounting bracket
□
and outlet box.
Do not connect the fan with wall mounted variable speed control(s).
□
Check the battery in the remote control.
□
Ensure you are in the normal range of 10-20 feet.
□
Make sure the receiver has been matched.
□
□
Check that all blade and blade arm screws are secure.
Most fan wobble problems are caused when blade levels are unequal. Check this level by selecting a
□
point on the ceiling above the tip of one of the blades. Measure from a point on the center of each blade
to the point on the ceiling. Rotate the fan until the next blade is positioned for measurement. Repeat for
each blade. Measurements deviation should be within 1/8 in. Run the fan for 10 minutes.
□
This is normal start-up procedure for DC motor fans. The partial movement during start-up is the result
of the DC motor aligning the internal magnetic poles for proper motor operation. This design saves
electricity and allows the fan to operate much quieter than standard AC motor fans.
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