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USER MANUAL
SCANNER A6
CUSTOM S.p.A.

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  • Page 1 USER MANUAL SCANNER A6 CUSTOM S.p.A.
  • Page 3 CUSTOM S.p.A. GENERAL SAFETY INFORMATION THE CE MARK AFFIXED TO THE PRODUCT CERTIFY THAT THE Via Berettine 2/B Your attention is drawn to the following actions PRODUCT SATISFIES THE BA- that could compromise the characteristics of the 43010 Fontevivo (PARMA) - Italy SIC SAFETY REQUIREMENTS.
  • Page 5 MANUAL For further information about the use of "PrinterSet" tool refer to the manual with code 78200000001800...
  • Page 7: Table Of Contents

    TABLE OF CONTENTS 1 INTRODUCTION ............. . 9 2 IDENTIFICATION OF THE MODELS .
  • Page 9: Introduction

    1 INTRODUCTION This document is divided into sections and chapters. Each chapter can be reached by the index at the beginning of this document. The index can be reached by the button on each page as shown in the diagram below. Link to table of contents Notes reference Numbered title...
  • Page 11: Identification Of The Models

    2 IDENTIFICATION OF THE MODELS NOMENCLATURE DESCRIPTION SCANNER A6 base coniguration SCANNER A6 SCANNER A6 MSR SCANNER A6 with MICR reader SCANNER A6 MSR US SCANNER A6 with MICR reader and ultrasonic sensor...
  • Page 13: Description

    3 DESCRIPTION 3.1 Box contents Remove all the box contents (see following igures) being careful not to damage the packing material so that it may be  re-used if the device is to be transported in the future. Make sure that all the components illustrated below are present and that there are no signs of damage. If there are, contact customer service. 1.
  • Page 14: Device Components: External Views

    3.2 Device components: external views 1. Device cover 5. Status LED 2. Opening cover lever 6. Paper output 3. USB port 7. Paper input bezel with status LED 4. Power supply port...
  • Page 15: Device Components: Internal View

    3.3 Device components: internal view 1. Paper input presence sensors 5. Lower CIS 2. MICR reader (only for SCANNER A6 MSR and 6. Ultrasonic sensor (only for SCANNER A6 MSR US) SCANNER A6 MSR US) 7. Paper holder sensor 3. Upper CIS 8.
  • Page 16: Product Label

    3.4 Product label The main data used to identify the machine are shown on the label attached to the bottom of the device. In particular, it shows the electrical data for the connection to a power source. It also shows the product code, the serial number and the hardware revision (R).
  • Page 17: Status Messages

    3.5 Status messages The Status LED indicates hardware status of device. Given in the table below are the various led signals and the corre- sponding device status. STATUS LED DESCRIPTION DEVICE OFF GREEN DEVICE ON: NO ERROR RECEIVE DATA RECEPTION ERRORS GREEN (PARITY, FRAME ERROR, OVERRUN ERROR) COMMUNICATION...
  • Page 19: Installation

    4 INSTALLATION 4.1 Fastening The device is provided with four ixing holes on the bottom of device (see following igure). To secure the device into a  kiosk, use four M4 screws. All the dimensions shown in following igures are in millimetres. It’s very important to consider the screws length not to damage the internal components placed near the ixing holes (see  following igure). Fixing panel Fixing screw...
  • Page 20 The screw length (L) will be calculated according to the thickness of the panel (Sp) on which the device is ixed, as follows: L ≤ 10 mm + Sp For example, if panel thickness is 10 mm (Sp = 10 mm), the maximum length for screws will be 23 mm. Additionally, the front panel must provide an opening for the paper input that meets the following measures (in millimetres). max 5...
  • Page 21: Connections

    4.2 Connections The following igure shows the possible connections for the device. 24Vdc Power supply cable (included) Power supply USB device ATTENTION: In some using conditions, we recommend the installation of a ferrite core on the power supply cable.
  • Page 22: Pinout

    4.3 Pinout POWER SUPPLY Male Molex connector series 5569 vertical (n° 39-30-1020) 1 +24 Vdc 2 GND The following igure shows the connector pinout of the power supply cable for the device: Female Molex connector Power supply cable series 5557 (n.39-01-3022) Cable Signal color +24V Black ATTENTION: Respect power supply polarity. USB INTERFACE Female USB type B connector 1 USBHS_VBUS (in) 2 USBHS_D-...
  • Page 23: Driver And Sdk

    4.4 Driver and SDK The drivers are available for the following operating system: OPERATING DESCRIPTION INSTALLATION PROCEDURE SYSTEM Driver for Windows 7 (32/64 bit) From the Start menu, press Run Driver for Windows 8 (32/64 bit) and type-in the path where the SW Windows was saved on your PC, then click OK.
  • Page 25: Operation

    5 OPERATION The device is provided with two CIS sensors able to acquire images of both sides of a document. A CIS (Contact Image Sensor) sensor is an image sensor consists of RGB LEDs that turn on and off in rapid sequence illuminating the document and of a linear array of sensors that detect the variation in brightness.
  • Page 26 SCANNER A6 MSR, SCANNER A6 MSR US Cheques can also be read via two MICR reader for the magnetic ink character CMC-7 recognition. MICR characters are printed with a magnetic ink or toner. The magnetically charged printing allows each character to be recognized based on the magnetic signal created by each character’s unique shape.
  • Page 27: Opening The Cover

    5.1 Opening the cover Push the release lever in the direction shown in the figure. Open the device cover.
  • Page 28: Switch The Device On/Off

    5.2 Switch the device ON/OFF 24Vdc IN DC 24V 0.4A Power supply cable (included) External power supply (optional) Connect the power supply cable to an external power supply unit and to the device. Use the type of electrical power supply indicated on the label. The status LED turns on and the device is ready.
  • Page 29: Ticket Management

    5.3 Ticket management The device allows you to choose between different operating modes for the management of scanned documents. The operating modes shown in the following images, depend on the coniguration parameters set with the libraries. “EJECT” mode Paper input Bring the ticket near the paper inlet. CIS reader Paper input CIS reader If the scanning mode is enabled, the device automatically loads the paper and starts the ticket scanning.
  • Page 30 Paper output The device directly ejects the ticket.
  • Page 31 “RETRACT” mode Paper input Bring the ticket near the paper inlet. CIS reader Paper input CIS reader If the scanning mode is enabled, the device automatically loads the paper and starts the ticket scanning.
  • Page 32 Paper output The ticket advances ahead to the paper output and is caught between the device rollers. Paper input The device ejects the ticket from the paper input.
  • Page 33: Maintenance

    6 MAINTENANCE 6.1 Paper jam Lift the device cover (see paragraph 4.1). Lift the device cover (see paragraph 5.1). Remove the damaged paper and check the presence for paper scraps inside the device. Carefully remove all paper scraps. If necessary use tweezers.
  • Page 34 Close the device cover. The device is ready.
  • Page 35: Cleaning

    6.2 Cleaning The regular cleaning of the device keeps the scan quality and extends its life. The device does not provide a pre-established cleaning schedule. Proceed with cleaning operations when image acquisition is inaccurate. For cleaning the device, see the instructions below: Sensors Paper path Disconnect the power supply cable and...
  • Page 36 Feed rollers CIS readers Disconnect the power supply cable and Disconnect the power supply cable and Disconnect the power supply cable and Disconnect the power supply cable and open the device cover (see paragraph 4.1). open the device cover (see paragraph 5.1).
  • Page 37 Device case Disconnect the power supply cable. ATTENTION: Do not use alcohol, solvents, or hard brushes. Do not let water or other liquids get inside the machine. To remove paper scraps, use tweezers or compressed air. Alcohol, solvent To clean the device, use compressed air or a soft cloth.
  • Page 38: Firmware Upgrade

    6.3 Firmware upgrade Firmware upgrade can be performed by using the libraries or “PrinterSet” software tool available on www.custom4u.it. To upgrade irmware by using the “PrinterSet” software tool, proceed as follows: Login to the website www.custom4u.it, type in the product code of the device Login to the website www.custom4u.it, type in the product code of the device and download the latest irmware release available.
  • Page 39 LOAD SAVE PORT EXTRA HELP From Device From File Select a configuration file as follows: Click on LOAD > From device and select a device connected with the PC Click on LOAD > From file and select a .psc file on your PC Drag and drop a .psc file Click on LOAD >...
  • Page 41: Specifications

    Paper input and output presence, paper holding, SCANNER A6 MSR cover open, upper and lower CIS, MICR reader Paper input and output presence, paper holding, SCANNER A6 MSR US cover open, upper and lower CIS, MICR reader, ultrasonic sheet overlap detection Windows 7 (32/64 bit)
  • Page 42 Black and White Scan modality 8 bits greyscale 24 bits colours Max. scan speed 400 mm/s (300 dpi B/W) Min. scan length 70 mm Max. scan length 3000 mm Max. scan width 108 mm Image format .bmp, .tif, .raw PAPER Type of paper Thermal or plain paper Paper width...
  • Page 43 ENVIRONMENTAL CONDITIONS Operating temperature from 0 °C to +50 °C Relative humidity (RH) from 0% to 80% (w/o condensation) Storage temperature from -20 °C to +70 °C Storage relative humidity (RH) from 10% to 90% (w/o condensation) NOTE: (1) : Respecting the regular schedule of cleaning for the device components.
  • Page 44: Device Dimensions

    7.2 Device dimensions 124 mm (with cover closed) Length 166 mm (with cover open) 76.1 mm (with cover closed) Height 137.5 mm (with cover open) Width 166.5 mm Weight 1000 g All the dimensions shown in following igures are in millimetres. 95.5 28.5 24.3 108 Paper IN - OUT 11.5 166.5...
  • Page 45: Power Supply, Power Cord And Adapter For Power Supply Dimensions

    7.3 Power supply, power cord and adapter for power supply dimensions (optionals) The following table shows the dimensions of the power supply, the power cord and the adapter for power supply optionals for the device: POWER CORD code 26100000000311 Length 2000 mm ADAPTER FOR POWER SUPPLY code 26900000000005 Length...
  • Page 46 ADAPTER FOR POWER SUPPLY code 26900000000005 POWER SUPPLY code 963GE020000041 AC INLET DC OUTPUT WIRE 1200 n.c. +24V...
  • Page 47: Accessories

    8 ACCESSORIES The following table shows the list of available accessories for the device: 963GE020000041 POWER SUPPLY (for technical speciications, see paragraph 7.1) 26900000000005 ADAPTER CABLE FOR POWER SUPPLY (see paragraph 7.3) 26100000000311 POWER CORD SCHUKO PLUG Length = 2 m (see paragraph 7.3) 26300000000579 POWER SUPPLY CABLE Length = 1 m...
  • Page 49: Technical Service

    9 TECHNICAL SERVICE In case of failure, contact the technical service accessing the website www.custom4u.it and using the support tools on the homepage. It is advisable to keep the identiication data of the product at hand. The product code, the serial number and the hardware release number can be found on the product label (see paragraph 3.4).
  • Page 52 CUSTOM S.p.A. World Headquarters Via Berettine, 2/B - 43010 Fontevivo, Parma ITALY Tel. +39 0521 680111 - Fax +39 0521 610701 info@custom.biz - www.custom.biz All rights reserved www.custom.biz...

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