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CUSTOM S.p.A. GENERAL SAFETY INFORMATION THE CE MARK AFFIXED TO THE PRODUCT CERTIFY THAT THE Via Berettine 2/B Your attention is drawn to the following actions PRODUCT SATISFIES THE BA- that could compromise the characteristics of the 43010 Fontevivo (PARMA) - Italy SIC SAFETY REQUIREMENTS.
1 INTRODUCTION This document is divided into sections and chapters. Each chapter can be reached by the index at the beginning of this document. The index can be reached by the button on each page as shown in the diagram below. Link to table of contents Notes reference Numbered title...
2 DESCRIPTION 2.1 Box contents Remove all the box contents (see following igures) being careful not to damage the packing material so that it may be re-used if the device is to be transported in the future. Make sure that all the components illustrated below are present and that there are no signs of damage. If there are, contact Customer Service. 1.
2.2 Device components: external view 1. Device cover 5. Status LED 2. Opening device lever 6. Power supply port 3. Paper input mouth with status LED 7. Paper output 4. USB port...
2.5 Status messages The Status LED indicates hardware status of device. Given in the table below are the various led signals and the corre- sponding device status. STATUS LED DESCRIPTION DEVICE OFF GREEN DEVICE ON: NO ERROR The status LED on the bezel indicates the action to be taken. When the bezel LED is on, it blinks with a color and a fre- quency that can be set with the libraries.
3 INSTALLATION 3.1 Fastening NOTE: All the dimensions shown in following igures are in millimetres. The device is provided with four ixing holes on the bottom of device (see following igure). To fasten the device on a panel, use four M4 screws. 15.5 200 Fixing point It’s very important to consider the screws length not to damage the internal components placed near the ixing holes (see following igure). Fixing panel Fixing screw...
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The screw length (L) will be calculated according to the thickness of the panel (Sp) on which the device is ixed, as follows: L ≤ 10 mm + Sp For example, if panel thickness is 10 mm (Sp = 10 mm), the maximum length for screws will be 23 mm. Additionally, the front panel must provide an opening for the paper input that meets the following measures (in millimetres). 13.4 max 5...
3.2 Connections The following igure shows the possible connections for the device. ATTENTION: In some using conditions, we recommend the installation of a ferrite core on the power supply cable. VIn 24Vdc Correctly insert the power supply connector with the flat side upwards Power supply cable (optional) Power supply USB device NOTE: The device is compatible with USB 2.0 but it is recommended to use an USB 3.0 cable.
3.3 Pinout POWER SUPPLY Tripolar female connector 1 GND 2 +24 Vdc 3 GND 4 Frame GND ATTENTION: Respect power supply polarity. NOTE: Power supply cable The following igure shows the connector pinout of the power supply cable for the device: Tripolar male connector n.c. +24 V Power supply cable USB INTERFACE Female USB 3.0 type B connector 1 VCC 2 D- 3 D+...
3.4 Driver and SDK The drivers are available for the following operating system: OPERATING DESCRIPTION INSTALLATION PROCEDURE SYSTEM Driver for Windows 7 (32/64 bit) From the Start menu, press Run Driver for Windows 8 (32/64 bit) and type-in the path where the SW Windows was saved on your PC, then click OK.
4 OPERATION The device is provided with two CIS sensors able to acquire images of both sides of a document. A CIS (Contact Image Sensor) sensor is an image sensor consists of RGB LEDs that turn on and off in rapid sequence illuminating the document and of a linear array of sensors that detect the variation in brightness.
4.2 Switch the device ON/OFF IN DC 24V Power supply cable (optional) External power supply (optional) VIn 24Vdc Connect the power adapter (optional) to the device. Use the type of electrical power supply indicated on the label. The status LED turns on and the device is ready.
4.3 Ticket management The device allows you to choose between different operating modes for the management of scanned documents. The operating modes shown in the following images, depend on the coniguration parameters set with the libraries. “EJECT” mode Paper input Bring the ticket near the paper inlet. CIS reader Paper input CIS reader If the scanning mode is enabled, the device automatically loads the paper and starts the ticket scanning.
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Paper output The device directly ejects the ticket.
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“RETRACT” mode Paper input Bring the ticket near the paper inlet. CIS reader Paper input CIS reader If the scanning mode is enabled, the device automatically loads the paper and starts the ticket scanning.
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Paper output The ticket advances ahead to the paper output and is caught between the device rollers. Paper input The device ejects the ticket from the paper input.
5 MAINTENANCE 5.1 Paper jam Open the device cover (see paragraph 4.1). Open the device cover (see paragraph 4.1). Remove the damaged paper and check the presence for paper scraps inside the device. Carefully remove all paper scraps. If necessary use tweezers.
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Close the device cover. The device is ready.
5.2 Cleaning The regular cleaning of the device keeps the scan quality and extends its life. The device does not provide a pre-established cleaning schedule. Proceed with cleaning operations when image acquisition is inaccurate. For cleaning the device, see the instructions below: Sensors Paper path Disconnect the power supply cable and...
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Feed rollers CIS readers Disconnect the power supply cable and Disconnect the power supply cable and Disconnect the power supply cable and Disconnect the power supply cable and open the device cover (see paragraph 4.1). open the device cover (see paragraph 4.1).
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Device case Disconnect the power supply cable. ATTENTION: Do not use alcohol, solvents, or hard brushes. Do not let water or other liquids get inside the machine. To remove paper scraps, use tweezers or compressed air. Alcohol, solvent To clean the device, use compressed air or a soft cloth.
6 SPECIFICATIONS 6.1 Hardware speciications GENERALS Processor High speed, high performance scanner ASIC with ARM11 CPU 375 MHz Paper input and output presence, paper jam and paper holding, Sensors cover open, deskew, upper and lower CIS, ultrasonic sheet overlap detection (optional) Windows 7 (32/64 bit) Windows 8 (32/64 bit) Drivers...
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Max. scan length 1000 mm Max. scan width 217.4 mm Image format .bmp, .jpg, .tif, .raw Mechanical deskew Functions Image crop and software deskew (only for .jpg images) PAPER Type of paper Thermal or normal paper Paper width from 70 mm to 218 mm Paper weight from 50 g/m to 200 g/m...
6.2 Device dimensions Length 274 mm 77 mm (with cover closed) Height 144 mm (with cover open) 127.4 mm (with cover closed) Width 139.4 mm (with cover open) Weight 1980 g All the dimensions shown in following igures are in millimetres. 115.5 125.5 35.4...
6.3 Power supply and power cord dimensions (optionals) The following table shows the dimensions of the power supply and the power cord optionals for the device: POWER CORD code 26100000000311 Length 2000 mm POWER SUPPLY code 963GE020000041 Length 116 mm Height 33 mm Width...
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POWER SUPPLY code 963GE020000041 AC INLET DC OUTPUT WIRE 1200 n.c. +24V...
7 ACCESSORIES The following table shows the list of available accessories for device: DESCRIPTION CODE 963GE020000041 POWER SUPPLY (for technical speciications, see paragraph 6.1) 26100000000311 POWER CORD SCHUKO PLUG Length = 2 m (see paragraph 6.3) 26600000000012 ADAPTER CABLE FOR POWER SUPPLY 3 pin male power-DIN connector Length = 0.5 m...
8 TECHNICAL SERVICE In case of failure, contact the technical service accessing the website www.custom4u.it and using the support tools on the homepage. It is advisable to keep the identiication data of the product at hand. The product code, the serial number and the hardware release number can be found on the product label (see paragraph 2.4).
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CUSTOM S.p.A. World Headquarters Via Berettine, 2/B - 43010 Fontevivo, Parma ITALY Tel. +39 0521 680111 - Fax +39 0521 610701 info@custom.biz - www.custom.biz All rights reserved www.custom.biz...
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