Vax C90-EL Series User Manual page 8

C88-CX Series UG_User guide 17/04/2012 16:05 Page 7
FAQs
WARNING: to reduce the risk of personal injury, unplug the vacuum cleaner before performing
!
maintenance/troubleshooting checks.
Is there an accessory missing?
• Check the 'Parts Overview' page in this guide to
make sure the part is definitely included in your
unit.
• If it is missing, we're here to help. Simply call us
on 0844 412 8455
Why won't the vacuum cleaner pick up?
• The dirt container may be incorrectly installed;
remove the dirt container from the unit by pressing
the dirt container release catch and then re-
attaching it to the unit, ensuring it is locked firmly
back into place.
• The filter may be clogged; refer to 'Maintenance:
Cleaning the filters' on page 5. iner may be blocked;
refer to 'Maintenance: Emptying and cleaning the
dirt container' on page 5.
Why is dust escaping from the vacuum?
• The filter may be clogged; refer to 'Maintenance:
Cleaning the filters' on page 5.
• The dirt container may be blocked; refer to
'Maintenance: Emptying and cleaning the dirt
container' on page 5.
• The dirt container may be incorrectly installed;
remove the dirt container from the unit by pressing
the dirt container release catch and then re-
attaching it to the unit, ensuring it is locked firmly
back into place.
What do I do if the unit/an accessory becomes
damaged or broken?
• We're here to help. Simply call 0844 412 8455 or
visit vax.co.uk
vax.co.uk
All manuals and user guides at all-guides.com
Why won't the accessories pick up properly?
Hose blockages: remove the hose from the unit.
Carefully remove any blockages found and reconnect
hose securely.
Accessory blockages: remove accessory from
handle/tube. Carefully remove blockage and re-attach
to the vacuum cleaner.
• The accessory may be faulty. Simply call us on
0844 412 8455 for assistance.
Why will the vacuum cleaner not run?
• It may not be plugged into the electrical socket
correctly; ensure that the plug is pushed in
securely.
• The electrical socket may not be working properly;
check the fuse or breaker, or consult an electrician.
• The motor thermostat may have tripped; switch off
and unplug the vacuum cleaner, and leave for one
hour before switching the cleaner back on.
we're here to help
Instead of taking me back
to the shop, simply call:
(UK) 0844 412 8455
(ROI) 1-800 928 308
vax.co.uk
vaxireland.ie
This does not a ect your statutory rights
7