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Digicom VoiceGATE 8E4137 User Manual

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VoiceGATE GATEWAY
8E4137

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Summary of Contents for Digicom VoiceGATE 8E4137

  • Page 1 VoiceGATE GATEWAY 8E4137...
  • Page 2 9RLFH*$7( *$7(:$< XVHU PDQXDO...
  • Page 3 Digicom S.p.A. The contents of this booklet may be modified without notice. Every possible care has been taken in testing and putting together all the documentation contained in this booklet, however Digicom can not take any responsability brought by the use of this booklet.
  • Page 4 9RLFH*$7( *$7(:$< XVHU PDQXDO 7DEOH RI &RQWHQWV PREFACE..............................3 DECLARATION OF CONFORMITY..................... 3  ,1752'8&7,21   1.1 F ......................... 6 EATURES AND SPECIFICATION 1.2 A ............................7 PPEARANCE  6<67(0 23(5$7,1* 352&('85(  2.1 S ......................... 10 YSTEM EQUIREMENT 2.2 T ......................11 ELEPHONE...
  • Page 5 9RLFH*$7( *$7(:$< XVHU PDQXDO  ,QWURGXFWLRQ The VoiceGATE GATEWAY provides voice/fax service over IP network with H.323 v3 protocol. By connecting to your existing ADSL or cable modem service, which allows the use of a single, network for voice and fax services with consequent saving in network infrastructure and greatly reduced telephone charges.
  • Page 6 9RLFH*$7( *$7(:$< XVHU PDQXDO  )HDWXUHV DQG VSHFLILFDWLRQ *HQHUDO )HDWXUHV ITU-T H.323 v3 compliance Automatically Gatekeeper Discovery Peer-to-Peer mode (non-Gatekeeper) Support auto-attendant (2nddial Tone / Voice greeting) Dimensions : 221mm(W)*42mm(H)*217mm(L) Line hunting 4 RJ-11 FXO ports E.164 (Telephone Number Plan) DTMF dialing DTMF detection/generation TFTP software upgrade...
  • Page 7 9RLFH*$7( *$7(:$< XVHU PDQXDO  $SSHDUDQFH )URQW SDQHO 7KH /(' OLJKW SURYLGHV V\VWHP PHVVDJH RI 9RLFH*$7( *$7(:$< 3RZHU  Light on means VoiceGATE GATEWAY is power on. //  Light on means the line is in use. /LQN  Light on means VoiceGATE GATEWAY is connected to the network correctly.
  • Page 8 9RLFH*$7( *$7(:$< XVHU PDQXDO  %DVH7 RJ-45 Modular Jack Female connector with 10 Mbps Ethernet. &20 RS232 console port (9-pin Male connector, as the same as the computer). Male connector (as the same as the PC) 9 PIN D-SUB MALE at the VoiceGATE GATEWAY 1DPH 'HVFULSWLRQ Å...
  • Page 9 9RLFH*$7( *$7(:$< XVHU PDQXDO    9$& AC Power supply.  6\VWHP 2SHUDWLQJ 3URFHGXUH START 2.1 System Requirement 2.2 Telephone Line Requirement 2.3 IP Environment Setting 2.4 Hyper Terminal Setting...
  • Page 10 9RLFH*$7( *$7(:$< XVHU PDQXDO  6\VWHP 5HTXLUHPHQW 1. One PC (a) Pentium 100 or above, 64 MB DRAM, Windows 98 or above. (b) Network card (RJ-45) & COM port 2. One standard RS-232 straight cable with WZR IHPDOH FRQQHFWRUV depended on the different model. 3.
  • Page 11 9RLFH*$7( *$7(:$< XVHU PDQXDO  7HOHSKRQH /LQH 5HTXLUHPHQW 7ZR NLQGV RI DQDORJ OLQHV FDQ EH FRQQHFWHG WR 5- RI 9RLFH*$7( *$7(:$< 1. PSTN (Public Switched Telephone Network, POTS) or 2. PABX (Private Automatic Branch Exchange) / PBX (Private Branch Exchange) extension line. 3671 1.
  • Page 12 9RLFH*$7( *$7(:$< XVHU PDQXDO  +\SHU 7HUPLQDO 6HWWLQJ 1. Execute the Hyper Terminal program, then the following windows pop-up on the screen. (START – Program files – Accessories – Communication – Hyper Terminal) 2. Define a name such as ‘FXO Gateway’ for this new connection.
  • Page 13 9RLFH*$7( *$7(:$< XVHU PDQXDO 3. After pressing OK button, the next window popping up is necessary to connect choose COM Port. 1RWH Some connection failed is derived the PC COM Port. If user cannot open the com port, for example com 1, please try another com port, ex.com port 4.
  • Page 14 9RLFH*$7( *$7(:$< XVHU PDQXDO ,QLWLDOL]LQJ 9RLFH*$7( *$7(:$< 6HWWLQJ  *DWHNHHSHU 0RGH START (a) Configure VoiceGATE Eth FXO GateWay Password (b) Configure VoiceGATE Eth FXO GateWay IP Address (c) Gatekeeper Mode Settings (d) Save VoiceGATE Eth FXO GateWay Configuration & Reboot VoiceGATE Eth FXO GateWay...
  • Page 15 9RLFH*$7( *$7(:$< XVHU PDQXDO D &RQILJXUH 9RLFH*$7( *$7(:$< 3DVVZRUG It is important for the first time user to follow the operation procedure. 1. Power on the VoiceGATE GATEWAY and the sentence “Please wait while system is initializing…………S” is displayed. --------------------------------------------------------------------------------------------- $WWDFKHG 7&3,3 LQWHUIDFH WR FSP XQLW  $WWDFKLQJ LQWHUIDFH ORGRQH 3OHDVH ZDLW ZKLOH V\VWHP LV LQLWLDOL]LQJ  6...
  • Page 16 9RLFH*$7( *$7(:$< XVHU PDQXDO E &RQILJXUH 9RLFH*$7( *$7(:$< ,3 $GGUHVV Use “LIDGGU” command to set up VoiceGATE GATEWAY’s IP address and related network information. An example is demonstrated below: --------------------------------------------------------------------------------------------------- XVUFRQILJ LIDGGU ±LS  ±PDVN  ±JDWH  1RWH WKLV LV WR DVVLJQ 9RLFH*$7( *$7(:$< DQ ,3 DGGUHVV RI ³´ VXEQHW PDVN ³´ DQG GHIDXOW ,3 JDWHZD\ ³´ F *DWHNHHSHU 0RGH 6HWWLQJV To assign a gatekeeper address for VoiceGATE GATEWAY, and define its own...
  • Page 17 9RLFH*$7( *$7(:$< XVHU PDQXDO  3HHUWR3HHU 0RGH Peer-to-Peer Mode allows users to call other VoIP devices without using a gatekeeper. When in Peer-To-Peer mode, VoiceGATE GATEWAY will send SETUP message directly to the destination IP address once the dial is finished. Users have 2 methods of dial.
  • Page 18 9RLFH*$7( *$7(:$< XVHU PDQXDO  %HKLQG ,36KDULQJ ,3 6KDULQJ IXQFWLRQ The function is for user whose network environment is behind IP Sharing device. It is said VoiceGATE GATEWAY is connected to the IP Sharing device. An example such as ADSL network is in the following. ATU-R ADSL Modem IP Sharing device VoiceGATE GATEWAY...
  • Page 19 9RLFH*$7( *$7(:$< XVHU PDQXDO  'LVFRQQHFW 7RQH &RQILJXUDWLRQ This application note is going to describe the procedures of configuring the disconnect tone on VoiceGATE GATEWAY in order to release LINE ports of VoiceGATE GATEWAY after PSTN/PBX caller party is hung up.  :KDW LV 'LVFRQQHFW 7RQH 3671 RU IP Side...
  • Page 20 9RLFH*$7( *$7(:$< XVHU PDQXDO  +RZ WR FRQILJXUH GLVFRQQHFW WRQH RQ 9RLFH*$7( *$7(:$< JDWHZD\ VoiceGATE GATEWAY has a default setting of disconnect tone (Busy tone 1, Busy tone 2, reorder tone 1 and reorder tone 2 ). If the disconnect tone was recognized correctly, the LINE port from PSTN/PBX will be released in two seconds.
  • Page 21 9RLFH*$7( *$7(:$< XVHU PDQXDO  $GMXVW 7RQH 7DEOH SDUDPHWHUV PDQXDOO\ If the gateway still cannot release the LINE port in two seconds, try to adjust the frequency by 1 hz on tone table. For example, your analysis value is 620/480, take the following procedures.
  • Page 22 9RLFH*$7( *$7(:$< XVHU PDQXDO  &RPPDQG OLVWV  >KHOS@ FRPPDQG Type KHOS or PDQ or " to list all the available command. XVUFRQILJ " KHOS KHOSPDQ" >FRPPDQG@ TXLW TXLWH[LWFORVH GHEXJ VKRZ GHEXJ PHVVDJH UHERRW UHERRW ORFDO PDFKLQH IODVK FOHDQ FRQILJXUDWLRQ IURP IODVK URP FRPPLW FRPPLW IODVK URP GDWD LIDGGU...
  • Page 23 9RLFH*$7( *$7(:$< XVHU PDQXDO Parameters Usage: -status Display the enabled debug flags. -add Add debug flag.  K  K UHODWHG LQIRUPDWLRQ  YS  YRLFH UHODWHG LQIRUPDWLRQ -delete Remove specified debug flag. -open Start to show debug messages. -close Stop showing debug messages.
  • Page 24 9RLFH*$7( *$7(:$< XVHU PDQXDO  >LIDGGU@ FRPPDQG Configure and display VoiceGATE GATEWAY network information. XVUFRQILJ LIDGGU /$1 LQIRUPDWLRQ DQG FRQILJXUDWLRQ 8VDJH LIDGGU >SULQW@_>GKFS XVHG@_>VQWS PRGH >VHUYHU@@ LIDGGU >LSVKDULQJ XVHG >GHYLFH$GGU@@ LIDGGU >LS LSDGGUHVV@ >PDVN VXEQHWPDVN@ >JDWH GHIDXOWJDWHZD\@ SULQW 'LVSOD\ /$1 LQIRUPDWLRQ DQG FRQILJXUDWLRQ 6SHFLI\ 9RLFH*$7( *$7(:$<...
  • Page 25 9RLFH*$7( *$7(:$< XVHU PDQXDO Note: management center is optional software to help user can easily configure WellTech products, please contact your reseller to know more about it. -ipsharing Specify usage of an IP sharing device and specify IP address. If VoiceGATE GATEWAY is behind a IP-sharing , user can enable IP sharing function and specify public IP address of IP-sharing.
  • Page 26 9RLFH*$7( *$7(:$< XVHU PDQXDO XVUFRQILJ JUHHWUG :HOFRPH WR 9RLFH 5HFRUG$QDO\VLV 0RGH  *UHHWLQJ 9RLFH 5HFRUG 'LVFRQQHFW 7RQH $QDO\VLV H[LW  3OHDVH LQSXW IXQFWLRQ a   *UHHWLQJ 9RLFH 5HFRUG 3OHDVH 'LDOLQ /LQH  DQG SUHVV (QWHU WR VWDUW UHFRUG 3UHVV (QWHU WR VWRS UHFRUG 6WDUWLQJ UHFRUG 6WRSHG UHFRUG 1HZ *UHHWLQJ 9RLFH ,QIRPDWLRQ...
  • Page 27 9RLFH*$7( *$7(:$< XVHU PDQXDO 'LVFRQQHFW 7RQH $QDO\VLV 3OHDVH 'LDOLQ /LQH  DQG WKHQ +DQJ XS WKH SKRQH 3UHVV (QWHU WR VWDUW UHFRUG :DLWLQJ IRU 'LVFRQQHFW 7RQH IURP 3671 'LVFRQQHFW 7RQH 'HWHFWHG 6WDUWLQJ 5HFRUG 6HW SDUDPHWHUV WR IODVK" <1 3. H[LW  exit this command XVUFRQILJ JUHHWUG :HOFRPH WR 9RLFH 5HFRUG$QDO\VLV 0RGH ...
  • Page 28 9RLFH*$7( *$7(:$< XVHU PDQXDO ,I ERWK SDUDPHWHUV HQGBUHFRUG DQG VWDUWBUHFRUG DUH RPLWHG DOO UHFRUGV ZLOO EH GLVSOD\ 5DQJH RI LS DGGUHVV VHWWLQJ  a   5DQJH RI LQGH[ VHWWLQJ YDOXH a  ([DPSOH SERRN SULQW   SERRN SULQW  SERRN SULQW SERRN DGG QDPH 7HVW LS  H  SERRN LQVHUW  QDPH 7HVW LS  H  SERRN GHOHWH ...
  • Page 29 9RLFH*$7( *$7(:$< XVHU PDQXDO 1RWH %HFDXVH RI DERYH FKDUDFWHULVWLFV XVHUV KDYH WR WDNH FDUH RI WKH QXPEHU SODQ YHU\ ZHOO WR DYRLG WKH QXPEHULQJ FRQIOLFW ,I XVHUV DOUHDG\ GHILQHG ³´ IRU VSHFLILF WUXQN JDWHZD\ RWKHU WHUPLQDO VWDUWHG ZLWK ³´ VKDOO EH DYRLGHG RU WKH QXPEHU ZLOO EH URXWHG WR WKH WUXQN JDWHZD\ GHILQHG ³´  ,I XVHU ZDQWV WR VHW  VHWV RI VLPLODU H VXFK DV  DQG  SOHDVH EH FDUHIXO FRQILJXUH  ILUVW RU LW PD\ FDXVH SUREOHP ZKHQ XVHU GLDO ...
  • Page 30 9RLFH*$7( *$7(:$< XVHU PDQXDO >GUXOH >LQBILOWHU VWU@ >LQBGURS VWU@ >LQBLQVHUW VWU@ >RXWBILOWHU VWU@ >RXWBGURS VWU@ >RXWBLQVHUW VWU@@ >DVNSLQ I@ >SLQFRGH >VHW SLQ@ >VHW SLQ@ >VHW SLQ@ >VHW SLQ@@ V\VFRQI SULQW SULQW 'LVSOD\ V\VWHP RYHUDOO LQIRUPDWLRQ DQG FRQILJXUDWLRQ VHUYLFH 6SHFLI\ JDWHZD\ VHUYLFH W\SH  'LDO LQ VHUYLFH +RW/LQH/LQH7R/LQH VHUYLFH ULQJGHW 6SHFLI\ JDWHZD\ ULQJ GHWHFW PHWKRG )RU VW KDUGZDUH YHUVLRQ...
  • Page 31 9RLFH*$7( *$7(:$< XVHU PDQXDO to make a 2 dial to destination. 1 ÆDirect In Line Service(this feature must be implemented in a pair of FXO products in Gatekeeper mode and set bureau –table command) In Direct In Line Service VoiceGATE GATEWAY will connected via gatekeeper to pre-defined E.164 number.
  • Page 32 9RLFH*$7( *$7(:$< XVHU PDQXDO - seizure: line seizure mode. None (0) Æ when calling from IP side, choose L1 every time if it is available. UCD (1) Æ when calls from IP side, choose L1 for the first time, and L2 for the 2 time, (cyclic) 1RWH: Do not enable this function together with JURXS (please refer to 5.18).
  • Page 33 9RLFH*$7( *$7(:$< XVHU PDQXDO - keypad: keypad type when relay DTMF signal. 0 Æ In-Band 1 Æ h.245 alphanumeric 2 Æ h.245 signal type 3 Æ q.931 user info - pincode: to specify 2 sets of pincode. -sendxcode: send access code after connection (1 = ON; 0 = OFF) -access: specify access codes (per port basis) .
  • Page 34 9RLFH*$7( *$7(:$< XVHU PDQXDO 5$6 PRGH LV FRQILJXUHG DV 3HHUWR3HHU PRGH ([DPSOH K JN  H  DOLDV I[R K PRGH  Parameters Usage: -print print current h323 related settings -mode alternatives for gatekeeper or peer-to-peer mode (0=gatekeeper mode; 1=peer-to-peer mode). If users select gatekeeper mode, a extra gatekeeper is need when VoiceGATE GATEWAY is in operation.
  • Page 35 9RLFH*$7( *$7(:$< XVHU PDQXDO -gwtype to set VoiceGATE GATEWAY register mode as terminal or gateway,0 as terminal 1 as gateway. Please notice that if set VoiceGATE GATEWAY as terminal mode, must set sysconf –2nddial 1(refer to 5.12). -ras to set default gatekeeper RAS port number. Default value, 1719, is well-known port for RAS communication.
  • Page 36 9RLFH*$7( *$7(:$< XVHU PDQXDO “gateway type,0=terminal,1=gateway” ; ex. gk –add test 123 10.1.1.1 1720 0) Note:After you reboot the machine, the register information will disappear. -delete To delete dynamic endpoint which user added formerly. (gk –delete “H.323 ID”) -security enable To enable security check. If this function is enabled, GK will only accept registration request from endpoints, which are added with gk –security add command.
  • Page 37 9RLFH*$7( *$7(:$< XVHU PDQXDO -send to define packet size for each codec. 20/40/60ms means to send a voice packet per 20/40/60 milliseconds. The smaller the packet size, the shorter the delay time. If network is in good condition, smaller sending packet size is recommended. In this parameter, 20/40/60ms is applicable to G.711u/a law, and G.729a codec, while 30/60ms is applicable to G.723.1 codec.
  • Page 38 9RLFH*$7( *$7(:$< XVHU PDQXDO  ORZ GHOD\ >VLJWKUXSXW@_>UWSWKUXSXW@_>UWFSWKUXSXW@  QRUPDO WKURXJKSXW  KLJK WKURXJKSXW >VLJUHOLDE@_>UWSUHOLDE@_>UWFSUHOLDE@  QRUPDO UHOLDELOLW\  KLJK UHOLDELOLW\ ([DPSOH WRV UWSW\SH  UWSGHOD\  UWSWKUXSXW  UWSUHOLDE  Parameter Usages: -print : display current TOS values configurations. -sigtype configure TOS type of signaling packets from 0 to 7 -rtptype...
  • Page 39 9RLFH*$7( *$7(:$< XVHU PDQXDO WRQH GLDOWRQH          >VXSSRUW@ FRPPDQG This command provides some extra functions that might be needed by users. ----------------------------------------------------------------------------------------------------- XVUFRQILJ VXSSRUW 6SHFLDO 9RLFH IXQFWLRQ VXSSRUW PDQLSXODWLRQ 8VDJH VXSSRUW>WXQQHO HQDEOH@ VXSSRUW SULQW W 7 )$; HQDEOHGGLVDEOHG...
  • Page 40 9RLFH*$7( *$7(:$< XVHU PDQXDO needed for such an application. ------------------------------------------------------------------------------------------------- XVUFRQILJ JURXS 3671 VLGH JURXSLQJ LQIRUPDWLRQ DQG FRQILJXUDWLRQ 8VDJH JURXS SULQW _ HQDEOH _ GLVDEOH _ QXPEHU JURXSBQXPEHU SDWWHUQ SDWWHUQBQXPEHUV H HBQXPEHUV _ SDWWHUQ SDWWHUQBQXPEHUV H HBQXPEHUV _ H HBQXPEHUV &RPPHQW SULQW  3ULQW FXUUHQW JURXS FRQILJXUDWLRQ...
  • Page 41 9RLFH*$7( *$7(:$< XVHU PDQXDO EXUHDX SULQW SULQW 'LVSOD\ %XUHDX OLQH LQIRUPDWLR DQG FRQILJXUDWLRQ SVWQ 3671 QXPEHU SHU SRUW EDVLV  7KLV QXPEHU LV XVHG WR GLVSOD\ DV D FDOOHU ,' ZKHQ WKH FDOOHU ,' LV QRW DYDLODEOH 7KH PD[LPXP GLJLW OHQJWK LV  KROG 6SHFLI\ WKH KROG WRQH JHQHUDWLRQ XVLQJ 3&0 ILOH  2Q2II 6HWWLQJ YDOXH 2Q  2II  ...
  • Page 42 9RLFH*$7( *$7(:$< XVHU PDQXDO WR  SRUW XVHU ZLOO KHDU GLDO WRQH WKHQ XVHU FDQ GLDO RXW 1R WR 3671 VLGH  >SUHIL[@ FRPPDQG This function can do digits replacement of incoming call from IP side or PSTN side. ------------------------------------------------------------------------------------------------ XVUFRQILJ SUHIL[ 3UHIL[ VHWWLQJ LQIRUPDWLRQ DQG FRQILJXUDWLRQ 8VDJH...
  • Page 43 9RLFH*$7( *$7(:$< XVHU PDQXDO ------------------------------------------------------------------------------------------------- XVUFRQILJ SDVVZG 3DVVZRUG VHWWLQJ LQIRUPDWLRQ DQG FRQILJXUDWLRQ 8VDJH SDVVZG VHW /RJLQQDPH 3DVVZRUG 1RWH /RJLQQDPH FDQ EH RQO\ URRW RU DGPLQLVWUDWRU ([DPSOH SDVVZG VHW URRW I[R Parameter Usages: -passwd <ORJLQ QDPH> <SDVVZRUG> 1RWH login name! FDQ EH ³URRW´ RU ³DGPLQLVWUDWRU´ RQO\ ³URRW´ DQG ³DGPLQLVWUDWRU´...
  • Page 44 9RLFH*$7( *$7(:$< XVHU PDQXDO $SSHQGL[ :HE FRQILJXUDWLRQ :HE PDQDJHPHQW VLPSOH XVHU JXLGH The initial version for HTTPD web management interface provides user to configure easily rather than command operating method through RS-232 / TELNET. The configuration function and step is similar with the way through command line. Basically this version is not the finalized version for web interface.
  • Page 45 9RLFH*$7( *$7(:$< XVHU PDQXDO Most of all commands displayed in console / telnet are transfer to web interface. The most important commands are Network Interface, H323 Information, Commit Data Reboot System. The method is as the same as command mode. 1HWZRUN ,QWHUIDFH VoiceGATE GATEWAY IP Address: Set IP Address...
  • Page 46 9RLFH*$7( *$7(:$< XVHU PDQXDO + ,QIRUPDWLRQ Mode: Select GK mode or Peer-to-Peer mode Gatekeeper IP Address: Set Gatekeeper IP Address Gateway Type: Set Register Type to GK (Gateway / Terminal) Registered Prefix: Set Prefix Number as E.164 number Registered Alias: Set Registered Alias as H323 ID Gatekeeper Discovery RTP Port...
  • Page 47 9RLFH*$7( *$7(:$< XVHU PDQXDO 9RLFH 6HWWLQJ )RU $GYDQFHG 8VHU Frame Size: It got wrong order with “Codec Priority”. Select the Codec Priority. (For Advanced User) Codec Priority: It got wrong order with “Frame Size”. Select the packet size in sending process. (For Advanced User) G.723 Silence Suppression: Enable / Disable...
  • Page 48 9RLFH*$7( *$7(:$< XVHU PDQXDO 3KRQH 3DWWHUQ )RU $GYDQFHG 8VHU Busy Tone: Reorder Tone: Ring Tone: Dial Tone:.
  • Page 49 9RLFH*$7( *$7(:$< XVHU PDQXDO 6XSSRUW )XQFWLRQV %RWK VLGH PXVW VXSSRUW T.38: Enable for T.38 FAX Fast Start: Enable to do Fast Start H.245 Tunneling: Enable to open H.245 Tunneling 3KRQH %RRN )RU 3HHUWR3HHU PRGH RQO\ Input the Name, IP Address and E.164 No. for the destination device. Please Note: The E.164 No.
  • Page 50 9RLFH*$7( *$7(:$< XVHU PDQXDO 7\SH 2I 6HUYLFH Adjust the parameter in IP Header for router identity purpose. If the version has PPPoE function, ToS is not available to do any configuration. +RW /LQHV Select HOST Port and set Destination Address. The Remote Number is subject to the Destination’s configuration.
  • Page 51 9RLFH*$7( *$7(:$< XVHU PDQXDO  3DVVZRUG First select login name as root or administrator, then enter current password , new password and confirm new password again.  520 8SJUDGH TFTP Server IP Address: Set TFTP server IP address Target File name: Set file name prepared to upgrade Method: Select download method as TFTP or FTP...
  • Page 52 9RLFH*$7( *$7(:$< XVHU PDQXDO  IODVK &OHDQ Press CLEAN will clean all configurations of Gateways and reset to factory default value. Please be noted: Once execute this function, user must re-configure all other commands except IP Address.  &RPPLW 'DWD After configuration, user has to commit data then reboot machine.