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Appostar RTP-2262 User Manual

Receipt thermal printer
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Receipt Thermal Printer
RTP-2262
User's Manual
Edition: SEP 2013
Version: 1.00

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Summary of Contents for Appostar RTP-2262

  • Page 1 Receipt Thermal Printer RTP-2262 User’s Manual Edition: SEP 2013 Version: 1.00...
  • Page 2 For more information about where to send your waste equipment for recycling, please contact your local city office, your household waste disposal service or where you purchased the product. RTP-2262 Thermal Receipt Printer...
  • Page 3 The material in this document is for information purpose and is subject to change without prior notice. APPOSTAR has made every effort to ensure that this user’s manual is accurate and complete. However, no liability is assumed for any errors and omissions that may have occurred.
  • Page 4 5. Do not place heavy objects on top of the product /or lean against the product, these items may fall and cause injury. 6. Do not block the air vent of the product, this can cause heat to build up inside the boxed product and may lead to fire. RTP-2262 Thermal Receipt Printer...

  • Page 5: Table Of Contents

    USA Standard Character Set ................. 15 International Character Set ................15 Code Page Table ..................15 Chapter 6 : Cleaning the Printer ..............43 Cleaning the Print Head ................43 Cleaning the Manual Cutter ................44 Cleaning Interior Components ............... 44 RTP-2262 Thermal Receipt Printer...
  • Page 6 Description: ......................49 Installation ......................49 Hardware ....................49 Software ..................... 49 Configure RTP-2262 ..................50 Printing via TCP/IP ..................50 Use Standard TCP/IP Port ................50 Use Virtual-COM Tool ................... 52 Appendix II : RS232C Connector Pin Assignment ........54...

  • Page 7: Chapter 1 Product Overview

    1.1 Introduction Thank you for choosing Appostar RTP-2262 Thermal Receipt Printer, a high quality and high speed printer ideal for use with Electronic Cash Registers (ECR), Point-of- Sale (POS) terminals, banking equipments and other demanding applications.

  • Page 8: Package Contents

    Thermal receipt printer Starter paper roll Quick reference guide Power cord Power adapter CD (User’s Manual included) Optional Accessories Optional accessories can be purchased from your dealer. RS232 cable USB cable RTP-2262 Thermal Receipt Printer...

  • Page 9: Printer Parts

    Compartment cover open / No paper Error LED Error occurred: Flashing  Compartment cover open while printing  Printer head temperature too high Power LED Green Solid Power is on Power is off See “Troubleshooting” on page for more information. RTP-2262 Thermal Receipt Printer...

  • Page 10: Rear View

    Connects to the host system (POS) using the Serial connector serial cable Drawer kick-out Connects to cash drawers connector Power connector Connects the power adapter NOTE: Please refer to CH. 2 Getting Started for the complete instructions. RTP-2262 Thermal Receipt Printer...

  • Page 11: Chapter 2: Getting Started

    By USB Interface Connection 1. Plug the USB type B end of the cable to the USB port of your printer. 2. Plug the standard end to the USB port of the computer. RTP-2262 Thermal Receipt Printer...

  • Page 12: Connecting The Cash Drawer

    1. Plug the single end of the Y-cable to the drawer kick-out connector of your printer. 2. Plug the other ends to the connectors of the cash drawers. WARNING: DO NOT connect a telephone line to your printer. This may damage the printer or the telephone. RTP-2262 Thermal Receipt Printer...

  • Page 13: Connecting The Power Supply

    When the power cord is plugged to a wall outlet, DO NOT unplug the power adapter from the printer or the power cord.  To disconnect the power cord, grasp and pull by the plug head, DO NOT tug on the cord. RTP-2262 Thermal Receipt Printer...

  • Page 14: Turning The Printer On

    GETTING STARTED 2.4 Turning the Printer On Press the Power button to turn the printer on/off. ─ WARNING: DO NOT turn off the power while printing data. This may cause data loss or damage the printer . RTP-2262 Thermal Receipt Printer...

  • Page 15: Loading The Paper Roll

    1. Lift both sides of the cover directly to open the cover. 2. Place the paper roll into the compartment. Take note of the correct paper direction. 3. Pull out a small portion of the paper then push down the compartment cover to close it. RTP-2262 Thermal Receipt Printer...
  • Page 16 GETTING STARTED 4. Tear off the excess paper if necessary. RTP-2262 Thermal Receipt Printer...

  • Page 17: Chapter 3: Using The Printer

     Remove any adhesives on the paper roll before loading. If the paper runs out while printing, DO NOT turn off the printer while replacing the paper roll. Otherwise, the queued data may be lost. RTP-2262 Thermal Receipt Printer...

  • Page 18: Printer Status Report

    Before printing the status report, make sure that the printer is turned off and the cover is closed. To print the status report, press and hold the FEED button and turn on the printer. The printer prints the current status. After printing, the printer goes to standby mode. RTP-2262 Thermal Receipt Printer...

  • Page 19: Chapter 4 : Epson Esc/Pos Commands

    Select character code table Refer to 5.3 <ESC> { n 1B 7B n Turn upside-down printing mode on/off FS ! n 1C 21 n Set print mode(s) for Kanji characters FS & 1C 26 Select Kanji character mode RTP-2262 Thermal Receipt Printer...
  • Page 20 1D 6B m n … <GS> r n 1D 72 n Transmit status Print raster bit image <GS> v 0 m … 1D 76 30 m… Set bar code width <GS> w n 1D 77 n RTP-2262 Thermal Receipt Printer...

  • Page 21: Chapter 5 : Code Page

    19 PC862 Hebrew 1A PC869 Greek 1B WPC1250 Central Europe 1C WPC1251 Cyrillic (Slavic) 1D WPC1253 Greek 1E PC851 Greek 1F PC928 Greek 20 PC3843 Polish 21 PC3844 22 PC3845 Hungarian 23 PC3846 Turkish 24 WPC1257 Lithuanian RTP-2262 Thermal Receipt Printer...
  • Page 22 ¼ ╝ ╠ ▄ ∞ ⁿ C 1100 ì ¥ ¡ ╜ ═ ▌ Ø ² D 1101 Ä « ╛ ╬ ▐ ε ■ E 1110 Å ƒ » ┐ ╧ ▀ ∩ F 1111 RTP-2262 Thermal Receipt Printer...
  • Page 23 ャ シ フ ワ 村 C 1100 ○ ▉ ╮ ュ ス ヘ ン 人 D 1101 █ ╰ ョ セ ホ ゛ ∕ ▒ E 1110 ┼ ╯ ツ ソ マ ゜ ∖ F 1111 RTP-2262 Thermal Receipt Printer...
  • Page 24 ╝ ╠ ▄ ý ³ C 1100 ì Ø ¡ ¢ ═ ¦ Ý ² D 1101 Ä × « ¥ ╬ Ì ¯ ■ E 1110 Å ƒ » ┐ ¤ ▀ ´ F 1111 RTP-2262 Thermal Receipt Printer...
  • Page 25 ¼ ╝ ╠ ▄ ∞ ⁿ C 1100 ì Ù ¡ ╜ ═ ▌ Ø ² D 1101 Ã « ╛ ╬ ▐ ε ■ E 1110 Â Ó » ┐ ╧ ▀ ∩ F 1111 RTP-2262 Thermal Receipt Printer...
  • Page 26 ╝ ╠ ▄ ∞ ⁿ C 1100 ‗ Ù ¾ ╜ ═ ▌ Ø ² D 1101 À Û « ╛ ╬ ▐ ε ■ E 1110 § ƒ » ┐ ╧ ▀ ∩ F 1111 RTP-2262 Thermal Receipt Printer...
  • Page 27 ¼ ╝ ╠ ▄ ∞ ⁿ C 1100 ì Ø ¡ ╜ ═ ▌ Ø ² D 1101 Ä « ╛ ╬ ▐ ε ■ E 1110 Å ƒ ¤ ┐ ╧ ▀ ∩ F 1111 RTP-2262 Thermal Receipt Printer...
  • Page 28 Œ œ ¬ ¼ Ì Ü ì ü C 1100 ½ Í Ý í ý D 1101 Ž ž ® ¾ Î Þ î þ E 1110 Ÿ ¯ ¿ Ï ß ï ÿ F 1111 RTP-2262 Thermal Receipt Printer...
  • Page 29 ╝ ╠ ▄ ь № C 1100 Н Э н ╜ ═ ▌ э ¤ D 1101 О Ю о ╛ ╬ ▐ ю ■ E 1110 П Я п ┐ ╧ ▀ я F 1111 RTP-2262 Thermal Receipt Printer...
  • Page 30 ╝ ╠ ▄ ý Ř C 1100 Ź Ł ş Ż ═ Ţ Ý ř D 1101 Ä × « ż ╬ Ů ţ ■ E 1110 Ć č » ┐ ¤ ▀ ´ F 1111 RTP-2262 Thermal Receipt Printer...
  • Page 31 ╝ ╠ ▄ ý ³ C 1100 ì Ø ¡ ¢ ═ ¦ Ý ² D 1101 Ä × « ¥ ╬ Ì ¯ ■ E 1110 Å ƒ » ┐ ¤ ▀ ´ F 1111 RTP-2262 Thermal Receipt Printer...
  • Page 32 ، ¬ ‫ﺱ‬ ‫ﺟ‬ ‫ﻌ‬ ‫ﻙ‬ C 1100 ┌ ÷ ‫ﻻ‬ ‫ﺝ‬ ‫ﺵ‬ ‫ﺣ‬ ‫ﻎ‬ ‫ﻱ‬ D 1101 └ ‫ﻼ‬ ‫ﺡ‬ ‫ﺹ‬ ‫ﺧ‬ × ‫ﻍ‬ ■ E 1110 ┘ ‫ﺥ‬ ‫؟‬ ‫ﺩ‬ ‫ﻉ‬ ‫ﻡ‬ F 1111 RTP-2262 Thermal Receipt Printer...
  • Page 33 ╝ ╠ ▄ ì ³ C 1100 ı Ø ¡ ¢ ═ ¦ ÿ ² D 1101 Ä Ş « ¥ ╬ Ì ¯ ■ E 1110 Å ş » ┐ ¤ ▀ ´ F 1111 RTP-2262 Thermal Receipt Printer...
  • Page 34 ╝ ╠ ▄ Ή ⁿ C 1100 Ξ ζ φ ╜ ═ ▌ Ί ² D 1101 Ο η χ ╛ ╬ ▐ Ό ■ E 1110 Π θ ψ ┐ ╧ ▀ Ύ F 1111 RTP-2262 Thermal Receipt Printer...
  • Page 35 ╝ ╠ ▄ В Ч C 1100 Ї Ю Г й ═ П ь § D 1101 ј ъ « Й ╬ я Ь ■ E 1110 Ј Ъ » ┐ ¤ ▀ № F 1111 RTP-2262 Thermal Receipt Printer...
  • Page 36 ¼ ╝ ╠ ▄ ∞ ⁿ C 1100 Þ Ø ¡ ╜ ═ ▌ Ø ² D 1101 Ä « ╛ ╬ ▐ ε ■ E 1110 Å ƒ » ┐ ╧ ▀ ∩ F 1111 RTP-2262 Thermal Receipt Printer...
  • Page 37 ¼ ╝ ╠ ▄ ∞ ⁿ ‫ל‬ C 1100 ¥ ¡ ╜ ═ ▌ Ø ² ‫ם‬ D 1101 ‫מ‬ « ╛ ╬ ▐ ε ■ E 1110 ƒ » ┐ ╧ ▀ ∩ F 1111 RTP-2262 Thermal Receipt Printer...
  • Page 38 ╝ ╠ ▄ σ ΰ C 1100 Έ έ Ι Ξ ═ δ ς ώ D 1101 ― ή « Ο ╬ ε τ ■ E 1110 Ή ί » ┐ Σ ▀ ΄ F 1111 RTP-2262 Thermal Receipt Printer...
  • Page 39 Ľ Ě Ü ě ü C 1100 Ť ť ˝ Í Ý í ý D 1101 Ž ž ® ľ Î Ţ î ţ E 1110 Ź ź Ż ż Ď ß ď ˙ F 1111 RTP-2262 Thermal Receipt Printer...
  • Page 40 ј М Ь м ь C 1100 Ќ ќ Ѕ Н Э н э D 1101 Ћ ћ ® ѕ О Ю о ю E 1110 Џ џ Ї ї П Я п я F 1111 RTP-2262 Thermal Receipt Printer...
  • Page 41 Λ Ϋ λ ϋ B 1011 ¬ Ό Μ ά μ ό C 1100 ½ Ν έ ν ύ D 1101 ® Ύ Ξ ή ξ ώ E 1110 ― Ώ Ο ί ο F 1111 RTP-2262 Thermal Receipt Printer...
  • Page 42 ╝ ╠ ▄ σ ΰ C 1100 É έ Ι Ξ ═ δ ς ώ D 1101 Ä Ή « Ο ╬ ε τ ■ E 1110 Ή ί » ┐ Σ ▀ ΄ F 1111 RTP-2262 Thermal Receipt Printer...
  • Page 43 A 1010 « » Λ Ϋ λ ϋ B 1011 ¬ Ό ά μ ό C 1100 ½ έ ν ύ D 1101 Ύ Ξ ή ξ ώ E 1110 ¯ Ώ ί ο F 1111 RTP-2262 Thermal Receipt Printer...
  • Page 44 ╝ ╠ ▄ ∞ ⁿ C 1100 Ć ¥ ¡ ╜ ═ ▌ Ø ² D 1101 Ä ś « ╛ ╬ ▐ ε ■ E 1110 Ą ƒ » ┐ ╧ ▀ ∩ F 1111 RTP-2262 Thermal Receipt Printer...
  • Page 45 ╝ ╠ ▄ ∞ ⁿ C 1100 í Ý § ╜ ═ ▌ Ø ² D 1101 Ä Ř « ╛ ╬ ▐ ε ■ E 1110 Á ť » ┐ ╧ ▀ ∩ F 1111 RTP-2262 Thermal Receipt Printer...
  • Page 46 ¼ ╝ ╠ ▄ ∞ ⁿ C 1100 Í ¥ ¡ ╜ ═ ▌ Ø ² D 1101 Ä « ╛ ╬ ▐ ε ■ E 1110 Ą ƒ » ┐ ╧ ▀ ∩ F 1111 RTP-2262 Thermal Receipt Printer...
  • Page 47 ¼ ╝ ╠ ▄ ∞ ⁿ C 1100 ¥ ¡ ╜ ═ ▌ Ø ² D 1101 Ä Ş « ╛ ╬ ▐ ε ■ E 1110 Ą ş » ┐ ╧ ▀ ∩ F 1111 RTP-2262 Thermal Receipt Printer...
  • Page 48 ¬ ¼ Ģ Ü ģ ü C 1100 ¨ ¯ ½ Ķ Ż ķ ż D 1101 ˇ ˛ ® ¾ Ī Ž ī ž E 1110 ¸ Æ æ Ļ ß ļ ˙ F 1111 RTP-2262 Thermal Receipt Printer...

  • Page 49: Chapter 6 : Cleaning The Printer

    To clean the print head, do the following: 1. Turn off the printer. 2. Lift both sides of the cover to open the cover. 3. Clean the print head with a cotton swab moistened with alcohol. RTP-2262 Thermal Receipt Printer...

  • Page 50: Cleaning The Manual Cutter

    Platen roller To clean the compartment and other components, brush the interior compartment to remove bits of paper. Or use a cotton swab moistened with water to remove sticky paper or dust. RTP-2262 Thermal Receipt Printer...

  • Page 51: Cleaning The Housing

    6.4 Cleaning the Housing NOTE: You need a damped cloth with water . WARNING: DO NOT apply alcohol solvent or strong cleaning liquid on the printer housing. To clean the printer housing, use a damped cloth with water. RTP-2262 Thermal Receipt Printer...

  • Page 52: Chapter 7 : Troubleshooting

     Do not do anything. Let the flashing and the temperature is too printer cool down for a few printer beeps. high. minutes. When the print head cools down, the printer will recover automatically and resume printing. RTP-2262 Thermal Receipt Printer...

  • Page 53: Printer Operation

    If not, replace the paper roll.  There might be a problem  Contact authorized service A portion of the with the printer personnel for service. paper is not printed. mechanism. RTP-2262 Thermal Receipt Printer...

  • Page 54: Chapter 8 : Specifications

    Storage Humidity 10% ~ 90% RH non-condensing Physical Specifications Housing Color Black Dimensions (W x D x H) 109 x 176 x 116 mm Weight 700 g NOTE: Product specification is subject to change without prior notice. RTP-2262 Thermal Receipt Printer...

  • Page 55: Appendix I. User Guide For Ethernet Interface

    Ethernet board are documented in the paper. Please read it before use. With Ethernet interface, the RTP-2262 is a network printer and can serve more than one PC while on duty. Over the Ethernet, we implement the TCP/IP protocol to...

  • Page 56: Configure Rtp-2262

    Connect your RTP-2262 with RJ-45 Ethernet cable and power on the machine. Open the IE or other internet browser you are familiar with. Type the IP address of your RTP-2262 in the URL field. If you did not ever change the IP address, it should be the default value as following: Use default ID and password to login.
  • Page 57 5.After displaying the information of the newly added port, click “Finish” to end the procedure. 6.In the option “Ports” of RTP-2262’s properties sheets, a newly added TCP/IP port can be found. Select the new port and then click “Apply” to make it effect.

  • Page 58: Use Virtual-Com Tool

    2.Click “COM Mapping” to switch to COM Mapping mode 3.Click ”Add” to enter virtual COM setting screen. Select RTP-2262 in the device list and most fields are filled with proper values automatically. You can select a different COM only when this COM is not occupied.
  • Page 59 4.After the virtual COM has been created, you can see the mapping on the list. Your PC now has a new COM port virtually. You can check the device manager for the new COM port. 5.Install the printer driver with port created above. RTP-2262 Thermal Receipt Printer...

  • Page 60: Appendix Ii : Rs232C Connector Pin Assignment

    PC/HOST set ready signal Power ground PC/Host Printer Output Printer set ready signal Input PC/Host Printer PC/Host ACK to RTS signal Output Printer PC/Host Printer request send signal 2. Series Cable Connection for Printer PC/HOST PRINTER RTP-2262 Thermal Receipt Printer...

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