Troubleshooting - 4MOMS Origami 4M-006-01 Quick Start Manual

CHAPTER 10: TROUBLESHOOTING
Issue Action
The LCD is off. The stroller will automatically go into
power-saving mode after a few
minutes sitting still. Push it forward or
turn the Activation Dial slightly to wake
it up - or press the power button.
-The stroller's power will be completely
off when in Manual Mode. See
Chapter 13 for instructions to return it
to Power Mode.
-If the battery is very low, the stroller will
turn off, but will turn on when pushed.
Please charge the battery using the
included AC adaptor.
I turned the Activation -On rare occasions, you may simply
Dial and pushed the
need to turn the dial and press the
Power button, but the
button twice. If that doesn't work:
Origami didn't open
-Put the stroller into Manual Mode, wait
or close.
30 seconds, then back to Power Mode
(see Chap. 13) to reset the system.
-If this problem continues, please
contact customer service.
My LCD says "ERROR" Discontinue use and contact
on it.
customer service. There will be some
numbers in the trip and lifetime
odometers - please have these
available when calling.
Can I turn the stroller Putting the stroller in Manual Mode will
completely off? turn off all power to the system.
18
CHAPTER 10: TROUBLESHOOTING
Issue Action
The stroller looks The stroller is not fully latched. Please
open, but the
close and open it again.
unlocked icon
If this problem continues, discontinue
is showing.
use and contact customer service.
When I tried to close For safety, the Origami will stop folding
(or open) the stroller, it
or unfolding automatically when it
stopped and backed
encounters an obstruction. Remove
up a little.
any obstructions to the stroller's
opening or closing and try again.
If this problem continues, discontinue
use and contact customer service.
When I'm walking, I Please contact customer service.
don't see the battery
icon cycling.
I'm trying to switch the Make sure you're turning the thumb
stroller into Manual
switch clockwise. You may need to lift
Mode and I can't turn
the Manual Release Latch or push up
the switch.
slightly on the Central Bar in order to
engage the manual release.
The LCD says Manual, If the LCD is turned on, you've turned
but I've turned it back
the stroller back into automatic
to Power Mode. What
mode, when you open and close
do I do?
the stroller, it will clear from manual
mode. If this continues to occur,
please discontinue use of the stroller
and contact customer service.
Please have your serial number ready before
contacting customer service.
The serial number can be found on the central bar.
support@4moms.com
888.61.4MOMS
English
19