Zycoo IAS-L100 Manual

Zycoo IAS-L100 Manual

Ip audio server
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Summary of Contents for Zycoo IAS-L100

  • Page 2: Table Of Contents

    Contents Overview ............................ 1 About IP Audio Center ............................ 1 Specifications ..............................1 Features ................................. 1 IP Audio Endpoints ............................3 Speakers ..........................3 Intercom Devices ........................3 IP Phones ..........................4 Video Endpoints ........................4 SIP Paging Gateway ........................4 Informational ..............................
  • Page 3: Overview

    Overview About IP Audio Server IAS-L100 is the hardware server installed the ZYCOO IP Audio Center system, provides user the out-of- the-box feature to ready to use. The IP Audio Center is a comprehensive public address system that provides centralized IP audio endpoints auto provisioning and management, public address, background music, intercom, emergency broadcasting, audio conferencing, IP phone call and more features.
  • Page 4 Paging Group (Zone) Device Location Mark • • Endpoints Status Monitoring Call Recording • • Call Spy Feature Codes • • Call Split Call Transfer • • API Support Auto Receptionist (IVR) IP Audio Center User Guide | ZYCOO Co., Ltd.
  • Page 5: Ip Audio Endpoints

    Horn Speaker Column Speaker • Third-party SIP enabled speakers Note: when the third-party SIP enabled speakers have been used with ZYCOO IP Audio Center, only SIP paging is supported, streamed music is not applicable. Intercom Devices • ZYCOO SIP Safety Intercom...
  • Page 6: Ip Phones

    CooFone series H81 CooFone series H83 • Third-party SIP Phones Video Endpoints • SIP video phones • IP cameras which support RTSP (Hikvision, Dahua) SIP Paging Gateway • ZYCOO SIP Paging Gateways IP Audio Center User Guide | ZYCOO Co., Ltd.
  • Page 7: Informational

    Default Feature Codes Alarm Start Alarm Stop Barge Spy Call Split Call Spy Whisper Spy Wakeup Call Do Not Disturb Always Forward Forward on Busy Forward on No Answer Blind Transfer IP Audio Center User Guide | ZYCOO Co., Ltd.
  • Page 8: Web Access

    Web Access IP Audio Server IAS-L100 default IP address are: WAN port: 192.168.1.100 LAN port: 192.168.10.100 Open your web browser, input the server address (e.g. your server IP is 192.168.1.100, input the URL http) and press enter, you’ll see the below warning.
  • Page 9 Please enter the default administrator login credentials to log in. After login, you’ll first see the Dashboard screen as shown in the figure below. For system security, please change admin password from Admin (top right corner) -> Change Password menu. IP Audio Center User Guide | ZYCOO Co., Ltd.
  • Page 10: System Information

    Provides all call logs of the entire system and the recordings which have been generated by phone calls, live announcements, intercom calls and meetings. • Settings Provides system advanced settings, dispatch user management, endpoint device label management and license control. IP Audio Center User Guide | ZYCOO Co., Ltd.
  • Page 11 Change admin user password and logout admin web interface from here. • Activate This button only appears when you had submitted changes settings, don’t forget to click on it to make all changes effective. IP Audio Center User Guide | ZYCOO Co., Ltd.
  • Page 12: Connect Ip Audio Dispatch Console

    Create SIP Accounts All IP audio endpoints to be connected to ZYCOO IP Audio Center support SIP protocol, and each of them needs to be configured with a SIP account. Please go to Audio Devices -> SIP Accounts screen, here on this page you can create one SIP account at a time or you can bulk create SIP accounts.
  • Page 13: Setup Ip Audio Devices

    There are 2 steps to register an IP Audio device to the IP Audio Center. Here we take SW15 Network Speaker as an example. Open the SW15 web interface, go to SIP Settings -> SIP Account screen. IP Audio Center User Guide | ZYCOO Co., Ltd.
  • Page 14 IP Audio Center web interface on the Audio Devices -> Devices screen. You now need to configure some advanced settings for the registered devices. Please click on Edit button and complete the below settings. IP Audio Center User Guide | ZYCOO Co., Ltd.
  • Page 15 Label: Label is an additional property of the IP audio devices. It will be used by the IP Audio Dispatch Console to filter IP audio devices in a group with the same label. • Name: A user defined name to identify this device. • Remarks: Additional information can be added. IP Audio Center User Guide | ZYCOO Co., Ltd.
  • Page 16: Setup Paging Groups

    By grouping the IP audio devices, you can achieve group (zone) -based SIP paging, music, notification, etc. To create paging groups, please go to Audio Devices -> Groups screen. Click on Add button to create a group. IP Audio Center User Guide | ZYCOO Co., Ltd.
  • Page 17 IP Audio Center User Guide | ZYCOO Co., Ltd.
  • Page 18: Create Dispatch User

    By using the login credentials, the dispatch users will be able to sign in to the IP Audio Dispatch Console. For more details of how to login and use the IP Audio Dispatch Console, please refer to the ZYCOO IP Audio Dispatch Console User Guide. IP Audio Center User Guide | ZYCOO Co., Ltd.
  • Page 19: Telephony

    Center, please read the instructions of this chapter, otherwise you may skip this part. Trunks ZYCOO IP Audio Center supports connecting to ITSP and third-party SIP server or IP PBX system using SIP/IMS trunks for inbound and outbound phone calls.
  • Page 20: Outbound Rules

    IP Audio Center. Each trunk needs an outbound rule to be created, so users can use these outbound rules to call external phone numbers using different trunks. Go to Telephony -> Outbound Rules screen, click on Add button to create an outbound rule. IP Audio Center User Guide | ZYCOO Co., Ltd.
  • Page 21: Inbound Rules

    4 types here. Destination: According to the destination type you have selected, you can select the actual IP phone or digital receptionist as the calling destination here. IP Audio Center User Guide | ZYCOO Co., Ltd.
  • Page 22: Digital Receptionist

    Digital receptionist is also as known as IVR (Interactive Voice Response), it is one of the most important auto call distribution features in an IP phone system. ZYCOO IP Audio Center supports multi-level digital receptionist for handling the inbound phone calls.
  • Page 23 Digital receptionist, and the destination as the “welcome” digital receptionist. As a result, all inbound calls from the trunk with DID number 02885337096 will all land on the welcome digital receptionist. IP Audio Center User Guide | ZYCOO Co., Ltd.
  • Page 24: Reports

    Failed: The call failed to be connected to the called party. • Recording: If the call has been recorded, there will be a Play button available, you can click on the button to review the call recordings. IP Audio Center User Guide | ZYCOO Co., Ltd.
  • Page 25: Recordings

    Dispatch users have no access to the IP phone call recordings. Live Announcements Recordings All live announcements made through the IP Audio Center will be recorded, you can find the recordings under the Live announcement recordings menu. IP Audio Center User Guide | ZYCOO Co., Ltd.
  • Page 26 Meetings are organized by dispatch users from the IP Audio Dispatch Console. There’s a unique meeting ID for each of the meetings. These IDs can be shared among IP Audio Center admin and the dispatch users for identifying a specific meeting. IP Audio Center User Guide | ZYCOO Co., Ltd.
  • Page 27: Settings

    After alarm is stopped, the volume level will be restored. • Volume: Default Alarm volume level for alarm, range 1-99. IP Audio Center User Guide | ZYCOO Co., Ltd.
  • Page 28: Sip Settings

    TCP: Enable/Disable TCP protocol and specify the port number. TLS: Enable/Disable TLS protocol and specify the port number. RTP Start Port: Specify the start port of the RTP stream port range. IP Audio Center User Guide | ZYCOO Co., Ltd.
  • Page 29: Modbus Settings

    • Public IP Address: If the system is behind NAT, then it needs to set the public IP address to the Zycoo outgoing SIP package. Please input the public IP address of where the system is located here. • Domain/Host name: If you are using a dynamic IP, you can specify a domain/host name, and the system will perform the address queries periodically.
  • Page 30 Whisper Spy: When an IP phone or intercom device is in call, the dispatch user can dial the whisper spy feature code and followed by the IP phone or intercom device’s number to whisper spy this call. IP Audio Center User Guide | ZYCOO Co., Ltd.
  • Page 31: Recording Settings

    The Audio Prompts page is used to upload and manage the audio files used by the IVR and ring tones. Through this page, you can upload, delete, rename the audio files. Click on the ‘Upload’ button to upload the specific audio file. IP Audio Center User Guide | ZYCOO Co., Ltd.
  • Page 32 Path: Settings/Audio Prompts Note: 1) The system supports custom files in mp3, wav, gsm file format and less than 15MB. 2) The file requirement of wav format is: 16 bits, 8000 Hz, mono. IP Audio Center User Guide | ZYCOO Co., Ltd.
  • Page 33: Labels

    When a certain IP address illegally requests the server within the specified time range for the specified number of times, the system will automatically add that IP address to the Blacklist and block that IP address. IP Audio Center User Guide | ZYCOO Co., Ltd.
  • Page 34: Intrusion Prevention

    Max number of retries: The maximum number of retries allowed for the same IP address to access during one observation time period. Observation time: Specify the observation time in seconds. Access prohibition time: Specify the time of the banned IP address to stay in the blacklist. IP Audio Center User Guide | ZYCOO Co., Ltd.
  • Page 35: Ip Blacklist

    Specify SIP or SSH protocol to take effect on this rule. IP Address: Trusted IP address or network segment. Subnet mask: Set the subnet mask of the address. Enable: Enable/Disable this whitelist rule. IP Audio Center User Guide | ZYCOO Co., Ltd.
  • Page 36 @ 2020 Zycoo Co., Ltd. All rights reserved. www.zycoo.com ZYCOO, NEEQ Code 839487, is the leading developer and manufacturer of IP telephony devices and related systems, devoting itself over the past years to R&D powerful and scalable voice over IP (VoIP) solutions that...

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