Gateway GM5416 Reference Manual page 78

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An audio CD does not produce sound
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A DVD movie will not play
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CHAPTER 6: Troubleshooting
Clean the disc. For more information, see
optical discs" on page
Restart your computer, then enter the BIOS Setup utility
by pressing and holding F2 while your computer
restarts. Make sure that the IDE controllers are enabled.
Make sure that the drive is configured correctly by
following the instructions in the drive documentation.
Reinstall the device driver.
Make sure that the disc label is facing up, then try again.
Some music CDs have copy protection software. You
may not be able to play these CDs on your computer.
Make sure that the volume controls are turned up. For
more information, see
page 25.
Make sure that the mute controls are turned off. For
more information, see
page 25.
Make sure that the speaker cables are connected
correctly and securely.
Shut down and restart your computer.
Clean the disc. For more information, see
optical discs" on page
Reinstall the audio device drivers.
Make sure that you have a DVD drive. To identify your
drive type, see the "Using Drives and Media Files"
chapter in the online User Guide..
Make sure that the disc label is facing up, then try again.
Try a different disc. Occasionally discs are flawed or
become scratched and cannot be read by the DVD drive.
Shut down and restart your computer.
Clean the disc. For more information, see
optical discs" on page
Reinstall the device driver.
Make sure that the DVD program has been installed on
your computer.
57.
"Adjusting the volume" on
"Adjusting the volume" on
57.
57.
"Cleaning
"Cleaning
"Cleaning