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Dot Hill AssuredSAN Pro 5000 Series Setup Manual

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AssuredSAN Pro 5000 Series
Setup Guide
P/N 83-00005148- 1 0-01
Revision A
December 2012

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  • Page 1 AssuredSAN Pro 5000 Series Setup Guide P/N 83-00005148- 1 0-01 Revision A December 2012...
  • Page 2 Copyright © 2012 Dot Hill Systems Corp. All rights reserved. Dot Hill Systems Corp., Dot Hill, the Dot Hill logo, AssuredSAN, AssuredSnap, AssuredCopy, AssuredRemote, R/Evolution, and the R/Evolution logo are trademarks of Dot Hill Systems Corp. All other trademarks and registered trademarks are proprietary to their respective owners.

  • Page 3: Table Of Contents

    Setting network port IP addresses using the CLI ........45 AssuredSAN Pro 5000 Series Setup Guide...
  • Page 4 4 Basic operation........... . 49 Accessing SMC .
  • Page 5 Index ............. 89 AssuredSAN Pro 5000 Series Setup Guide...
  • Page 6 Contents...
  • Page 7 40 USB device connection — CLI port ..........85 AssuredSAN Pro 5000 Series Setup Guide...
  • Page 8 Figures...
  • Page 9 4 AssuredSAN Pro 5000 Series add-on component models ....... . .
  • Page 10 Tables...

  • Page 11: About This Guide

    The LFF is used for expansion enclosures only. NOTE: Standards compliance testing for Pro 5000 Series models is underway, but not completed. See the Dot Hill website for more information about specific models and uses: http://www.dothill.com. Intended audience This guide is intended for storage system administrators.

  • Page 12: Document Conventions And Symbols

    AssuredSAN Pro 5000 Series FRU Installation and units (FRUs) Replacement Guide * Printed document included in product shipkit. For additional information, see Dot Hill’s Customer Resource Center web site: http://crc.dothill.com. Document conventions and symbols Table 2 Document conventions Convention Element...

  • Page 13: Components

    (LFF) chassis are used for expansion enclosures. AssuredSAN Pro 5000 Series does not support a standalone 24-drive controller enclosure; it must at minimum be attached to either one 24-drive expansion enclosure or two 12-drive expansion enclosures for a minimum of 48 disk slots.

  • Page 14: Front Panel Components

    Front panel components The reduced-depth 2U24 chassis—configured with 24 2.5" SFF disks—is used for all Pro 5000 Series controller enclosures. Supported expansion enclosures include the 2U24 reduced-depth chassis and 2U12 standard-depth chassis models. 24-drive enclosure front panel components The front view illustrations shown below apply to either a standard or reduced-depth 2U24 enclosure; however, only the reduced-depth 24-drive enclosure is supported for Pro 5000 Series controller enclosures and SFF expansion enclosures.

  • Page 15: 12-Drive Enclosure Front Panel Components

    Auto-pool also enables you to remove storage from available storage in the system; for example, an enclosure of disks or a storage pool and all of its disks. You can also upgrade AssuredSAN Pro 5000 Series Setup Guide...

  • Page 16: Auto-Pool Provisioning For Tiered Storage

    storage by removing individual components or tiers per enclosure; for example, you can upgrade from read cache to full SSD. TIP: See the “System concepts” topic in the Storage Management Guide for an overview of Pro 5000 Series paged storage systems. The following rules apply to auto-pool: •...

  • Page 17: Disk Slot Configuration - 24-Drive Enclosures

    16 for tiered-storage disk codes. Supported configurations AssuredSAN Pro 5000 Series does not support a standalone 24-drive controller enclosure; it must at minimum be attached to either one 24-drive expansion enclosure or two 12-drive expansion enclosures for a minimum of 48 disk slots.

  • Page 18: Pro 5000 Series Base Storage System Configurations

    5x20: No.243 2-enclosure, 2-tier read cache configuration 5x20: No.242 2-enclosure, 2-tier performance configuration 5x20: No.244 2-enclosure, 2-tier performance and capacity configuration 5x20: No.343 2-enclosure, 3-tier performance configuration Notes: Disk drive key: 1. See Figures 3 and 4 for disk slot numbering and pool assignments. Performance tier: SAS SSD 2.

  • Page 19: Pro 5000 Series Base Storage System Configurations (Continued)

    2. See the Storage Management Guide regarding auto-pool provisioning Standard tier: Spare for these pre-configured systems. Archive tier: Midline SAS disk Archive tier: Spare Air management module Figure 6 Pro 5000 Series storage system add-on components AssuredSAN Pro 5000 Series Setup Guide...

  • Page 20: Pro 5000 Series Storage System Add-On Components (Continued)

    Capacity add-on 5130 x 2 Notes: Disk drive key: 1. See Figures 3 and 4 for disk slot numbering and pool assignments. Performance tier: SAS SSD Standard tier: Enterprise SAS disk 2. See the Storage Management Guide regarding auto-pool provisioning Standard tier: Spare for these pre-configured systems.

  • Page 21: Controller Enclosure - Rear Panel Layout

    The diagram and table below display and identify important component items that comprise the rear panel layout of an AssuredSAN Pro 5000 Series controller enclosure. The 5720 is shown as a representative example of controller enclosure models included in the product series.

  • Page 22: 5720 Controller Module - Rear Panel Components

    Figure 9 5420 rear panel components 5120/5130 expansion enclosure rear panel components AssuredSAN Pro 5000 Series controller enclosures support Pro 5000 Series expansion enclosures for adding storage capacity. These 6 Gbit/s enclosures are available with 5130 (standard-depth 2U12) and 5120 (reduced-depth 2U24) chassis. These drive enclosures use mini-SAS (SFF-8088) connectors to facilitate backend SAS expansion.

  • Page 23: Component Installation And Replacement

    Component installation and replacement Installation and replacement of Pro 5000 Series FRUs (field-replaceable units) is addressed in the AssuredSAN Pro 5000 Series FRU Installation and Replacement Guide within the “Procedures” chapter. FRU procedures facilitate replacement of a damaged chassis or chassis component: •...

  • Page 24: Supercapacitor Pack

    The CompactFlash card is located at the midplane-facing end of the controller module as shown below. Do not remove the card; it is used for cache recovery only. Controller module CompactFlash card Figure 1 1 CompactFlash card IMPORTANT: Customer removal of CompactFlash will void the product warranty. See Isolating a host-side connection fault on page 57 for more information.

  • Page 25: Installing The Enclosures

    See the “Initially configuring and provisioning the system” using SMC. topic in the Storage Management Guide. Also see AssuredSAN Pro 5000 Series FRU Installation and Replacement Guide for illustrations showing installation of the enclosure bezel that is provided with your model. SMC is introduced in Accessing SMC on page 49.

  • Page 26: Generic Requirements (Grs)

    • None reported Product documentation requirements NEBS product documentation requirements applying to AssuredSAN Pro 5000 Series controller and drive enclosures are listed beneath “NEBS (Level 3)” in the Index—under either GR- 1 089-CORE Issue 6 or GR-63-CORE Issue 4—together with adjacent page locations. NEBS topics are integrated within the overall content of this setup guide.

  • Page 27: Cable Requirements For Drive Enclosures

    (green). Cabling examples are provided on the following pages. NOTE: AssuredSAN Pro 5000 Series controller enclosures support hot-plug replacement of redundant controller modules, fans, power supplies, and I/O modules. Hot-add of drive enclosures is also supported.

  • Page 28: Summary Of Drive Enclosure Cabling Illustrations

    NOTE: Additional cabling notes: • Cables required, if not included, must be separately purchased. • Spanning a single drive enclosure requires a 0.6 m (1.97') cable. • When adding more than two drive enclosures, you may need to purchase additional 1 m or 2 m cables: •...
  • Page 29 Refer to these diagrams when cabling multiple compatible expansion enclosures together with the Pro 5000 Series controller enclosure. Figure 5 on page 18 shows base storage systems and Figure 6 page 19 shows compatible components for adding storage. AssuredSAN Pro 5000 Series Setup Guide...

  • Page 30: Testing Enclosure Connections

    Continued from below left (see enclosure 4) Controller A Controller B Note: Continued above right The maximum number of (see enclosure 5) supported expansion enclosures (9) may require purchase of additional longer cables. Figure 14 Reverse cabling connections showing maximum enclosures Testing enclosure connections Power cycling procedures vary according to the type of power supply unit (PSU) provided with the enclosure.

  • Page 31: Powering On/Powering Off

    Connecting the cord from the PSU power cord connector to the appropriate power source facilitates power on; whereas disconnecting the cord from the power source facilitates power off. Power cord connect Figure 15 AC PSU AssuredSAN Pro 5000 Series Setup Guide...

  • Page 32: Dc And Ac Psus With Power Switch

    To power on the system: 1. Plug the power cord into the power cord connector on the back of the expansion enclosure. Plug the other end of the power cord into the rack power source (see Figure 15 Figure 16). Wait several seconds to allow the disks to spin up.

  • Page 33: Power Cords

    Press the power switches at the back of each expansion enclosure to the On position. 2. Power up the controller enclosure next. Press the power switches at the back of the controller enclosure to the On position. AssuredSAN Pro 5000 Series Setup Guide...
  • Page 34 To power off the system: 1. Stop all I/O from hosts to the system (see Stopping I/O on page 54). 2. Shut down both controllers using either method described below: • Use SMC to shut down both controllers, as described in the online help and AssuredSAN Pro 5000 Series Storage Management Guide.

  • Page 35: Connecting Hosts

    • For Microsoft Windows environments, see the AssuredSAN Installing Optional Software for Microsoft Windows® Server to aid in planning and implementing your MPIO DSM installation. See Dot Hill’s customer resource center (CRC) web site for additional information: http://crc.dothill.com.

  • Page 36: Fc Host Ports

    ULP can expose all LUNs through all host ports on both controllers, and the interconnect information is managed by the controller firmware. ULP appears to the host as an active-active storage system, allowing the host to select any available path to access the LUN, regardless of volume ownership. When ULP is in use, the system’s operating/redundancy mode is shown as Active-Active ULP.

  • Page 37: Connecting Direct Attach Configurations

    5720 FC or 5420 10GbE iSCSI model. The rear panel layouts for the two models are identical; only the internal connectors used in the host interface ports differ. AssuredSAN Pro 5000 Series Setup Guide...

  • Page 38: Connecting Switch Attach Configurations

    One server/one HBA/dual path 5720 or 5420 Server 6Gb/s 6Gb/s Figure 19 Connecting hosts — one server/one HBA/dual path Two servers/one HBA per server/dual path 5720 or 5420 Server 2 Server 1 6Gb/s 6Gb/s Figure 20 Connecting hosts — two servers/one HBA per server/dual path Four servers/one HBA per server/dual path 5720 or 5420 Server 1...

  • Page 39: Connecting Hosts - Switch Attach: Multiple Servers/Switches

    For example (with a netmask of 255.255.255.0): • Controller A port 0: 10.10.10.100 • Controller A port 1: 10.1 1.10.120 • Controller A port 2: 10.10.10.1 10 • Controller A port 3: 10.1 1.10.130 AssuredSAN Pro 5000 Series Setup Guide...

  • Page 40: Connecting A Management Host On The Network

    RFI/EMI connector hoods, in order to maintain compliance with NEBS and FCC Rules and Regulations. See AssuredSAN Product Regulatory Compliance and Safety (included in your product’s ship kit). Alternatively, you can access the document online. See Dot Hill’s customer resource center (CRC) web site for additional information: http://crc.dothill.com.

  • Page 41: Cabling For Replication

    • AssuredSAN Pro 5000 Series CLI Reference Guide • AssuredSAN Pro 5000 Series Event Descriptions Reference Guide You can access these documents online. See Dot Hill’s customer resource center (CRC) web site for additional information: http://crc.dothill.com. Select AssuredSAN & R/Evolution Products > Pro 5000 Series to download the documents.

  • Page 42: Connecting Two 5420S For Assuredremote - Multiple Servers/Two Switches/One Location

    The diagram below is similar to the one shown above; however, two switches are used to enable switch redundancy. The ports from the A controller modules connect to switch A, and the ports from the B controller modules connect to switch B. If a switch fails, replication will continue. Local campus 5420 controller enclosure 5420 controller enclosure...

  • Page 43: Connecting Two 5720S For Assuredremote - Multiple Servers/One Switch/One Location

    Both switches should be connected to a single IP network. Using two switches in tandem avoids the potential single point of failure inherent to using a single FC switch. AssuredSAN Pro 5000 Series Setup Guide...

  • Page 44: Connecting Two 5720S For Assuredremote - Multiple Servers/Switches/One Location

    Local campus 5720 controller enclosure 5720 controller enclosure 6Gb/s 6Gb/s 6Gb/s 6Gb/s FC I/O switch FC switch (replication) To host server(s) Figure 28 Connecting two 5720s for AssuredRemote — multiple servers/switches/one location With the replication configurations shown in the three figures above, employ zoning to provide separate virtual networks.

  • Page 45: Updating Firmware

    Update Controller Modules tab shows versions of firmware components that are currently installed in each controller. Optionally, you can update firmware using FTP (File Transfer Protocol) as described in the AssuredSAN Pro 5000 Series Storage Management Guide. IMPORTANT: See the “Best practices for firmware update” topic within the Storage Management Guide before performing a firmware update.
  • Page 46 Network ports on controller module A and controller module B are configured with the following default values: • Network port IP address: 10.0.0.2 (controller A), 10.0.0.3 (controller B) • IP subnet mask: 255.255.255.0 • Gateway IP address: 10.0.0.1 If the default IP addresses are not compatible with your network, you must set an IP address for each network port using the CLI embedded in each controller module.

  • Page 47: Terminal Emulator Display Settings

    NOTE: This command syntax is a representative example. See the CLI help or guide for a full description of command usage, including optional parameters. set network-parameters 8. Enter the following command to verify the new IP addresses: show network-parameters AssuredSAN Pro 5000 Series Setup Guide...
  • Page 48 Network parameters, including the IP address, subnet mask, and gateway address are displayed for each controller. 9. Use the ping command to verify connectivity to the gateway address. For example: # ping 192.168.0.1 Info: Pinging 192.168.0.1 with 4 packets. Success: Command completed successfully. - The remote computer responded with 4 packets.(2011-12-19 10:20:37) 10.

  • Page 49: Basic Operation

    IMPORTANT: For detailed information on accessing and using SMC, see the “Getting started” section in the web-posted AssuredSAN Pro 5000 Series Storage Management Guide. In addition to summarizing the processes to configure and provision a new system for the first time—using the wizards—the Getting started section provides instructions for signing in to SMC, introduces key system...
  • Page 50 Basic operation...

  • Page 51: Troubleshooting

    Troubleshooting USB CLI port connection AssuredSAN Pro 5000 Series controllers feature a CLI port employing a mini-USB Type B form factor. If you encounter problems communicating with the port after cabling your computer to the USB device, you may need to either download a device driver (Windows), or set appropriate parameters via an operating system command (Linux).

  • Page 52: Use The Cli

    find each component that has a problem, and follow actions in the component Health Recommendations field to resolve the problem. Use the CLI As an alternative to using SMC, you can run the command in the CLI to view the health of show system the system and its components.

  • Page 53: Isolate The Fault

    No immediate action is required. See the AssuredSAN Event Descriptions Reference Guide for information about specific events. See Dot Hill’s Customer Resource Center web site for additional information: http://crc.dothill.com. Select AssuredSAN & R/Evolution Products > Pro 5000 Series to download the Event Descriptions guide.

  • Page 54: Stopping I/O

    Number of Reads statistics are zero. Number of Writes NOTE: See AssuredSAN Pro 5000 Series CLI Reference Guide for additional information. Diagnostic steps This section describes possible reasons and actions to take when an LED indicates a fault condition during initial system setup.

  • Page 55: Is The Enclosure Front Panel Fault/Service Required Led Amber

    Check that the drive is fully inserted and latched in place, and that the enclosure is powered on. • The drive is offline • The drive is not configured Table 14 Diagnostics LED status — Disk drives (LFF and SFF modules) AssuredSAN Pro 5000 Series Setup Guide...

  • Page 56: Is The Disk Drive Module Fault Led Amber

    Is the disk drive module Fault LED amber? Answer Possible reasons Actions Yes, and the The drive is offline. An event message may • Check the event log for specific information online/activity have been received for this device. regarding the fault. LED is off.

  • Page 57: Is A Connected Port's Network Port Link Status Led Off

    This procedure requires scheduled downtime. IMPORTANT: Do not perform more than one step at a time. Changing more than one variable at a time can complicate the troubleshooting process. AssuredSAN Pro 5000 Series Setup Guide...

  • Page 58: Host-Side Connection Troubleshooting Featuring Fc Or 10Gbe Iscsi Host Ports

    Host-side connection troubleshooting featuring FC or 10GbE iSCSI host ports The procedure below pertains to AssuredSAN Pro 5000 Series controller enclosures employing small form factor pluggable (SFP) transceiver connectors in either 2/4/8Gb Fibre Channel or 10GbE iSCSI host interface ports. In the following procedure, SFP and host cable are used to refer to either an SFP with FC cable or a qualified 10GbE SFP+ option.

  • Page 59: Isolating A Controller Module Expansion Port Connection Fault

    Is the host link status LED on? • Yes – Replace the original cable. The fault has been isolated. • No – It is likely that the controller module must be replaced. AssuredSAN Pro 5000 Series Setup Guide...

  • Page 60: Isolating Assuredremote Replication Faults

    AssuredRemote feature using the CLI. NOTE: Refer to the following manuals for more information on replication setup: • See AssuredSAN Pro 5000 Series Storage Management Guide for procedures to setup and manage replications. • See AssuredSAN Pro 5000 Series CLI Reference Guide for replication commands and syntax.

  • Page 61: Can You View Information About Remote Links

    NOTE: If the remote system has not been added, it cannot be selected. Table 22 Diagnostics for replication setup — Viewing information about remote links AssuredSAN Pro 5000 Series Setup Guide...

  • Page 62: Can You Create A Replication Set

    Can you create a replication set? Answer Possible reasons Actions System functioning properly. No action required. Selected link type is incorrect. In SMC, click the Replications topic and use Replication Sets > Link Type to select the correct link for replication. On controller enclosures with iSCSI If using CHAP (Challenge-Handshake Authentication Protocol), host interface ports, replication set...

  • Page 63: Can You View A Replication Image

    Can you replicate a volume? page 62. Communication link is down. See actions described in Can you view information about remote links? on page 61. Table 26 Diagnostics for replication setup — Viewing a remote system AssuredSAN Pro 5000 Series Setup Guide...

  • Page 64: Resolving Voltage And Temperature Warnings

    Resolving voltage and temperature warnings 1. Check that all of the fans are working by making sure the Voltage/Fan Fault/Service Required LED on each power supply module is off, or by using SMC to check enclosure health status. In SMC, click the System topic.

  • Page 65: Temperature Sensors

    Table 31 Voltage sensor descriptions Sensor Event/Fault LED condition Power supply 1 voltage, 12V < 1 1.00V > 13.00V Power supply 1 voltage, 5V < 4.00V > 6.00V Power supply 1 voltage, 3.3V < 3.00V > 3.80V AssuredSAN Pro 5000 Series Setup Guide...
  • Page 66 Troubleshooting...

  • Page 67: Aled Descriptions

    Off — Both power supplies are off; the system is powered off. 7 Temperature Fault Green — On The enclosure temperature is normal. Amber — On The enclosure temperature is above threshold. Figure 32 24-drive enclosure front panel LEDs AssuredSAN Pro 5000 Series Setup Guide...

  • Page 68: 12-Drive Enclosure Front Panel Leds

    12-drive enclosure front panel LEDs AssuredSAN Pro 5000 Note: Remove this enclosure bezel to access the front panel components shown below. Left ear Right ear (Silk screens on bezel) Note: Bezel is removed to show front panel LEDs. Integers on disks indicate drive slot numbering sequence. Description Definition 1 Enclosure ID...

  • Page 69: Disk Drive Leds

    Physically identifies the disk; or locates a leftover (also see Blue). If not illuminated and Power/Activity is not illuminated, the disk is not powered on. Blue Blink Leftover disk from storage-pool component is located (alternates blinking amber). AssuredSAN Pro 5000 Series Setup Guide...
  • Page 70 Table 34 LEDs — Disks in LFF and SFF enclosures Disk drive module LED behavior LFF — 12-drive SFF — 24-drive State Color Description Color Action Action Disk drive OK, FTOL None None None None On (operating normally) Green Green OK to remove Green Blink...

  • Page 71: Controller Enclosure - Rear Panel Layout

    The diagram and table below display and identify important component items that comprise the rear panel layout of an AssuredSAN Pro 5000 Series controller enclosure. The 5720 is shown as a representative example of controller enclosure models included in the product series.

  • Page 72: 5720 Controller Module - Rear Panel Leds

    5720 controller module — rear panel LEDs FC 0 FC 1 FC 2 FC 3 6Gb/s 2,4G 2,4G 2,4G 2,4G CACHE LINK SERVICE LED No./Description Color State Definition 1 — Host 2/4/8Gb FC Green Port is connected and the link is up. Link Status/ 2,4G LED illuminates —...

  • Page 73: 5420 Controller Module - Rear Panel Leds

    NOTE: Once a Link Status LED is lit, it remains so, even if the controller is shut down via SMC or CLI. When a controller is shut down or otherwise rendered inactive—its Link Status LED remains illuminated—falsely indicating that the controller can communicate with the host. Though a link exists AssuredSAN Pro 5000 Series Setup Guide...

  • Page 74: Cache Status Led Details

    between the host and the chip on the controller, the controller is not communicating with the chip. To reset the LED, the controller must be power-cycled (see Powering on/powering off on page 31). Cache Status LED details If the LED is blinking evenly, a cache flush is in progress. When a controller module loses power and write cache is dirty (contains data that has not been written to disk), the supercapacitor pack provides backup power to flush (copy) data from write cache to CompactFlash memory.

  • Page 75: 5120/5130 Expansion Enclosure Rear Panel Leds

    Port is empty or link is down. 7 — SAS Out Port Status Green Port is connected and the link is up. Port is empty or link is down. Figure 39 5120/5130 enclosure rear panel LEDs AssuredSAN Pro 5000 Series Setup Guide...
  • Page 76 LED descriptions...

  • Page 77: B Environmental Requirements And Specifications

    IMPORTANT: Also see the hard copy AssuredSAN Product Regulatory Compliance and Safety document (included in your product ship kit). Alternatively, you can access the document online. See Dot Hill’s customer resource center (CRC) web site for additional information: http://crc.dothill.com. Select AssuredSAN & R/Evolution Products > Pro 5000 Series to download the PRC&S document.

  • Page 78: Site Wiring And Dc Power Requirements

    Site wiring and DC power requirements The following are required for all installations using DC power supplies: Table 37 Power requirements — DC Input Measurement Controller enclosure rating Expansion enclosure rating Input power requirements -40 to -72 VDC, -48/-60 V nominal -40 to -72 VDC, -48/-60 V nominal Maximum input power 475 W maximum continuous...

  • Page 79: Ventilation Requirements

    • 2U12 enclosure (LFF – also see Table 7 on page 27): • “2U12” denotes the 3.5" 12-drive enclosure (with controller or expansion modules) • The 2U12 chassis is equipped with a disk in each disk drive slot AssuredSAN Pro 5000 Series Setup Guide...
  • Page 80 • 2U24 enclosure (SFF– also see Table 7 on page 27): • “2U24” denotes the 2.5" 24-drive enclosure (with controller or expansion modules) • The 2U24 chassis is equipped with a disk in each disk drive slot • SFF is further delineated by standard-depth and the new reduced-depth (short) chassis •...

  • Page 81: Environmental Requirements

    (Shaped-spectrum) 2.8 Hz to 365.4 Hz, 0.852 G rms total (horizontal) 2.8 Hz to 365.4 Hz, 1.222 G rms total (vertical) NOTE: For additional information about Telco and ruggedized products, see Dot Hill’s web site: http://www.dothill.com. Electrical requirements Site wiring and power requirements Each enclosure has two power supply modules for redundancy.
  • Page 82 Environmental requirements and specifications...

  • Page 83: C Electrostatic Discharge

    For more information about static electricity or assistance with product installation, contact an authorized reseller. IMPORTANT: When replacing chassis FRUs (field-replaceable units) see the “Procedures > Electrostatic discharge” section of the FRU Installation and Replacement guide. AssuredSAN Pro 5000 Series Setup Guide...
  • Page 84 Electrostatic discharge...

  • Page 85: Dusb Device Connection

    Figure 40 USB device connection — CLI port AssuredSAN Pro 5000 Series controllers feature a USB CLI port used to cable directly to the controller and initially set IP addresses, or perform other configuration tasks. The USB CLI port employs a mini-USB Type B form factor, and requires a cable and additional support, so that a server or other computer running a Linux or Windows operating system can recognize the controller enclosure as a connected device.

  • Page 86: Supported Host Applications

    Microsoft Windows operating systems provide a USB serial port driver. However, the USB driver requires details for connecting to AssuredSAN Pro 5000 Series controller enclosures. Dot Hill provides a device driver for use in the Windows environment. The USB device driver and installation instructions are provided on the ship kit CD.

  • Page 87: Linux

    Linux Although Linux operating systems do not require installation of a device driver, certain parameters must be provided during driver loading to enable recognition of the AssuredSAN Pro 5000 Series controller enclosures. Setting parameters for the device driver 1. Enter the following command: modprobe usbserial vendor=0x210c product=0xa4a7 use_acm=1 2.
  • Page 88 USB device connection...

  • Page 89: Index

    E/T button (disabled) weight expansion port Ethernet cables FC ports (host interface or replication) requirements network port service port Power Supply Unit (PSU) faults isolating a host-side connection Pro 5000 Series controller enclosure rear panel AssuredSAN Pro 5000 Series Setup Guide...
  • Page 90 IDs, correcting for enclosure using to diagnose fault conditions IP addresses local management host requirement setting using DHCP setting using the CLI MPIO DSM Dot Hill MPIO DSM installation LEDs native Microsoft installation 2U12 front panel see related documentation Disk drive Enclosure ID...
  • Page 91 IDs enclosure does not initialize expansion port connection fault host-side connection fault using system LEDs AssuredSAN Pro 5000 Series Setup Guide...
  • Page 92 Index...

This manual is also suitable for:

Assuredsan pro 5720Assuredsan pro 5420Assuredsan pro 5120Assuredsan pro 5130

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