Related Manuals for Welch Allyn mVSM
Summary of Contents for Welch Allyn mVSM
- Page 1 Welch Allyn Mobile Vital Signs Monitoring mVSM Troubleshooting Guide For use internally. mVSM Troubleshooting Guide 4/7/2015...
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Page 2: Table Of Contents
AND UA-767PBT-ci blood pressure monitor ......................6 AND UC-351PBT-ci Scale..............................8 Clinical Portal Troubleshooting Guide ..........................10 Overview ......................................10 Clinical Portal .....................................10 Tablet Troubleshooting Guide ..............................10 Overview ......................................10 Common Actions ..................................11 Verify internet connection/Connection to server ....................11 Tablet ......................................11 mVSM Troubleshooting Guide... -
Page 3: Peripheral Troubleshooting Guide
In many cases a device will be locked down with special software to prevent a patient from tampering with the features of the tablet other the Welch Allyn mVSM. In order to provide resolutions to many problems this software will have to be temporarily disabled. -
Page 4: Peripherals
Device needs new batteries. Replace the batteries in device. Patient has not waited until Welch Allyn mVSM waits until it pulse ox has found a consistent receives a consistent reading reading. before accepting the data. For some patients this can take more time. - Page 5 Poor patient perfusion. Instruct patient to move hands prior to taking measurement. Apply a warm washcloth. Place extremity on a pillow for support. Ambient light. Shield sensor. mVSM Troubleshooting Guide...
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Page 6: Fora Ir20B Thermometer
Unable to take reading. Probe cover is not correctly Read the peripheral user placed. manual. Verify that the probe cover is fit snuggly. mVSM Troubleshooting Guide... -
Page 7: And Ua-767Pbt-Ci Blood Pressure Monitor
Defective cuff or hose. Replace cuff/hose. Incorrect cuff placement. Show the patient how to properly place cuff. Movement. Remind patient to remain still. Blood pressure readings Device needs new batteries. Replace the batteries in the vary. device. mVSM Troubleshooting Guide... - Page 8 Observe patient technique and retrain as necessary: Correct cuff size Correct placement Correct posture Not talking or moving Arm is at heart level Verify blood pressure. Verify BP by auscultation with the monitor’s cuff. mVSM Troubleshooting Guide...
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Page 9: And Uc-351Pbt-Ci Scale
Press and hold the top button wrong units for the patient. correctly. on the scale until “unit” is displayed then let go. Tap the button until the desired unit is show on the LCD. The device will turn off on its own. mVSM Troubleshooting Guide... - Page 10 Encourage wearing support. similar clothing. Scale does not clear the carpet. Adjust the feet until the scale clears the carpet. Place scale on floor with hard surface. mVSM Troubleshooting Guide...
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Page 11: Clinical Portal Troubleshooting Guide
CLINICAL PORTAL TROUBLESHOOTING GUIDE OVERVIEW This guide is intended to give an overview of the various problems that can arise when a user is interacting with the Welch Allyn mVSM Clinical Portal. CLINICAL PORTAL Situation Possible Cause Resolution User unable to sign in to the User has forgotten password. -
Page 12: Common Actions
COMMON ACTIONS VERIFY INTERNET CONNECTION/CONNECTION TO SERVER 1. From the Login Screen on the Welch Allyn mVSM Patient Application tap on the Welch Allyn logo in the top right 5 times fast. 2. Admin screen should be displayed; enter the Admin pin 8989 and hit confirm. - Page 13 Add questions to the patient. patient. Patient can’t remember or is Patient needs to be informed of The patients pin is viewable unable to login with assumed correct pin. from Step 5 of the patient edit pin. wizard. mVSM Troubleshooting Guide...
- Page 14 To move a peripheral from one tablet to another simply add the peripheral to the new tablet and remove the peripheral from the old tablet. See page 19 of the Welch Allyn Mobile Vital Signs Monitoring 3.1 Clinical Portal Directions for Use for more information.
- Page 15 Open the patient on the clinical portal. From the Select An Action dropdown choose “Change Status”. Add a status of “Inactive” as the most resent status for the patient. See page 33 of the 3.1 Clinical Portal Directions for Use for more information. mVSM Troubleshooting Guide...
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