GE 28223EE1 User Manual

GE 28223EE1 User Manual

Dect 6.0 multi-handset speakerphone answering system
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Model 28223 Series
DECT 6.0
Multi-Handset
Speakerphone

Answering System

User's Guide
Your new GE telephone system is EXPANDABLE
up to a total of 6 handsets (by purchase of optional
Model 28203 handset with charge cradle)

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Summary of Contents for GE 28223EE1

  • Page 1: Answering System

    Model 28223 Series DECT 6.0 Multi-Handset Speakerphone Answering System User’s Guide Your new GE telephone system is EXPANDABLE up to a total of 6 handsets (by purchase of optional Model 28203 handset with charge cradle)
  • Page 2: Equipment Approval Information

    The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5.
  • Page 3: Interference Information

    FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.
  • Page 4: Hearing Aid Compatibility (Hac)

    Notice: The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Hearing Aid Compatibility (HAC) This telephone system meets FCC standards for Hearing Aid Compatibility. Licensing Licensed under US Patent 6,7,009.
  • Page 5: Table Of Contents

    FCC RF Radiation Exposure Statement ...4 Information for DECT Product ...4 Introduction ...7 Before You Begin ...7 Parts Checklist ...7 Telephone Jack Requirements ...8 Installation ...8 Digital Security System ...8 Important Installation Guidelines...9 Base Layout ...10 Front View ... 10 Top View ...
  • Page 6 Table of Contents Receiver Volume Control ... 5 Do Not Disturb (D-N-D) ... 6 Intercom Operation ...36 Making an Auto Intercom Call ... 6 Advanced Intercom Features... 8 Transferring External Calls to Other Handsets ...39 Caller ID (CID) ...40 Call Waiting Caller ID ... 0 Receiving CID Records ...
  • Page 7: Introduction

    CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home...
  • Page 8: Telephone Jack Requirements

    TVs, microwave ovens, and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV, microwave ovens, or VCR. If such interference continues, move the cordless telephone farther away from these appliances.
  • Page 9: Important Installation Guidelines

    • Avoid other cordless telephones or personal computers. • Never install telephone wiring during a lightning storm. • Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. • Never touch non-insulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface.
  • Page 10: Base Layout

    Base Layout Front View volume (buttons) charge- in use (indicator) Top View find (button) memo (button) message counter (indicator) do not disturb (button) answer mode (button) announce (button) play/stop (button) delete (button) skip (button) repeat (button)
  • Page 11: Handset Layout

    Voice Mail Waiting Indicator (VMWI)/ Visual Ringer display TALK/SPEAKER (button) flash/ answerer (button) delete/int/conf (delete/intercom/ conference) review (button) play/stop (button) *tone (button) Display Icons microphone Signal strength Speakerphone Message Voicemail Ringer OFF/DND ON CALLER ID-VOL 5 or 6 (caller id/volume up or down button) (button) Headphone jack...
  • Page 12: Installing The Phone

    Installing the Handset Battery NOTE: You must connect the handset battery before use. CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved Nickel- metal Hydride battery (Ni-MH) battery model 5-2840, that is compatible with this unit. 1.
  • Page 13: Base Station

    . Plug one end of the telephone line cord into the TEL LINE jack on the back of the base and the other end into a modular jack.
  • Page 14: Answering System Setup

    This section shows you how to set up your answering system to receive incoming calls. Before you begin the set up process, you must turn on the answering system. 1. Answering system has  modes RECORDS MSGS MODE, ANNOUNCE ONLY MODE and OFF. .
  • Page 15: Handset Access

    Handset Access From the Answerer Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the Answerer Mode sub-menu. . Press mute/menu OK button to enter the menu. The screen displays ANSWER MODE RECORD MSGS. . Use the caller ID-volume (5 or 6) button to scroll to your selection.
  • Page 16: Message Alert

    Security Code You can access the answering system from a tone dialing telephone in another (remote) location. The security code is required for remote access, and it prevents unauthorized access to your answering system.
  • Page 17: Speaker Volume

    Speaker Volume Use the volume (5 or 6) buttons to adjust speaker volume on the base to a comfortable level. L1 is the minimum speaker volume and L8 is the maximum. Voice Instruction If you need additional assistance, press the repeat button in standby mode and follow the voice instructions.
  • Page 18: Reviewing And Choosing The Announcement

    Sample Outgoing Announcement Hi, this is (use your name here), I can’t answer the phone right now, so please leave your name, number and a brief message after the tone, and I’ll get back to you. Thanks. NOTE: The maximum recording time for the outgoing announcement is 2 minutes.
  • Page 19: Goog411

    GOOG-11 is Google’s new 11 service. With GOOG-11, you can find local business information completely free, directly from your phone. With purchasing the GE phone, you can access 1-800-GOOG-11 service at anytime by simply pressing the GOOG-411 button. 1. In standby mode or dialing mode, press the GOOG-411 button, the preset GOOG-11 service number is dialed out immediately.
  • Page 20: Programming The Telephone

    Programming the Telephone Standby Screen The handset displays the handset number and user name. Programming Functions The system uses a menu structure to give you access to all of the built-in features. You may program the following items in main menu: Phone book, Room monitor, Alarm clock, Answerer, Initial Setup, Sound Setup, Reset Settings.
  • Page 21 5. Use the touch tone pad to enter the handset name/number to be monitored. NOTE: When this phone system is expanded (up to 6 handsets by purchase of optional Model 28203 handset with recharge cradle), handsets are named HANDSET 1, HANDSET 2, HANDSET 3 and so on respectively.
  • Page 22: Alarm Clock

    Alarm Clock 1. Make sure your phone is OFF (not in TALK mode) . Press the mute/menu OK button to go to the main menu. . Use the caller ID-volume (5 or 6) button to scroll to ALARM CLOCK. . Press mute/menu OK button to enter the menu. The screen displays ON >...
  • Page 23: Handset Name

    Handset Name From the Initial Setup Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the HANDSET NAME sub-menu. . Press mute/menu OK button to enter the menu. The screen displays HANDSET NAME. . Use the touch-tone pad to enter a name (up to 15 characters). More than one letter is stored in each of the number keys.
  • Page 24: Area Code

    . Use the number keys to enter the current hour and minute, then use the caller ID-volume (5 or 6) to select AM or PM. 5. Press the mute/menu OK button to save your selection. You will hear a confirmation tone and the current time shows in the display.
  • Page 25: Language

    Language From the Initial Setup Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the LANGUAGE sub-menu. . Press mute/menu OK button to enter the menu. The screen displays 4ENGLISH ESPANOL. . Use the caller ID-volume (5 or 6) button to scroll to the desired language.
  • Page 26: Registration

    Registration Your packaged handset(s) are pre-registered and ready to use. It is not recommended that a handset be registered again unless absolutely necessary. From the Initial Setup Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the REGISTRATION sub-menu.
  • Page 27: De-Registration

    WARNING: It is not recommended that a handset be de-registered unless absolutely necessary because once a handset is de-registered, that handset’s telephone features cannot be used until the handset is re-registered. . Select NO, if you do not want to de-register.
  • Page 28: Global De-Registration

    WARNING: It is not recommended that a handset be de-registered unless absolutely necessary because once a handset is de-registered, that handset’s telephone features cannot be used until the handset is re-registered. 1. Disconnect power from the base by pulling the plug out of the back of the unit.
  • Page 29: Ringer Tone

    Ringer Tone You may choose from five ringer tones and five melodies. From the Sound Setup Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the RINGER TONE sub-menu. . Press mute/menu OK button to enter the menu. The screen displays 4 1 OF 10.
  • Page 30: Key Tone

    Key Tone From the Sound Setup Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the KEY TONE sub-menu. . Press mute/menu OK button to enter the menu. The screen displays > ON OFF. . Use caller ID-volume (5 or 6) button to scroll to your selection. ON is the default setting.
  • Page 31: All Settings

    . Press the mute/menu OK button to save your selection. You will hear a confirmation tone. Telephone Operation Visual Indicators Base The charge/in use indicator on the base will flash to alert you to an incoming call, during paging, or if you have a message waiting from your service provider.
  • Page 32: Vmwi / Visual Ringer Indicator On Handset

    VMWI / Visual Ringer Indicator on Handset IMPORTANT: In order to use this unit’s Voice Mail Waiting Indicator (VMWI) feature, you must subscribe to this service from your phone company. The VMWI indicator on the top of the handset flashes when you receive a new message from your service provider.
  • Page 33: Call Timer

    Answering Calls 1. When the phone rings, pick up the handset and press the TALK/ SPEAKER button. . When finished, press END button to hang up. - OR - If the auto talk mode is selected, pick up the handset from the charge cradle to answer the call immediately.
  • Page 34: Flash/Call Waiting

    Flash/Call Waiting If you subscribe to the combined Call Waiting Caller ID service from your local telephone company, you will receive Caller ID information (if available) on Call Waiting calls. During a phone call, you will hear a beep to indicate another call is waiting on the line and Caller ID information for the waiting call shows on the handset display.
  • Page 35: Exit

    TALK/SPEAKER button or the END button on each handset. Mute To have a private, off-line conversation, use the MUTE feature. The party on the telephone line cannot hear you, but you can hear them. 1. Press the mute/menu OK button. The handset screen displays MUTE ON.
  • Page 36: Do Not Disturb (D-N

    Intercom Operation (applicable only with additional handsets) The intercom feature allows you to have a conversation with another registered handset without tying up the telephone line, allowing you to still receive incoming calls. Making an Auto Intercom Call 1. Make sure the handset is OFF (not in TALK mode).
  • Page 37 b) Even if the handset has not been registered with all 6 handsets, the paging list displays all handset numbers. c) If the user has selected a paged handset number that has not been registered, the handset emits an error tone and ask the user to retry again.
  • Page 38: Advanced Intercom Features

    Advanced Intercom Features Receiving an Incoming Call During an Intercom Call If you receive a telephone call during an intercom call, an incoming call alert tone will be heard (through the earpiece or speaker). If the user wants to answer an incoming call, they must press END to terminate the intercom and receive an incoming ring.
  • Page 39: Transferring External Calls To Other Handsets

    Three-Way Calling 1. During an external call, press the delete/int/conf button. The screen displays LINE ON HOLD EXTENSION? . . Use the touch-tone pad to select Handset # to enter into auto intercom call with paged handset. . When the receiving handset connects, press the delete/int/ conf button on the originating handset to conference with the receiving handset and the external caller.
  • Page 40: Caller Id (Cid)

    Provided you subscribe to Call Waiting Caller ID service from your phone company; if you receive an incoming call and you are using the GE multi handset system, a beep indicates the presence of a Call Waiting call on the line. The Call Waiting Caller ID information will be displayed and stored in the history of all handsets in the system.
  • Page 41: Storing Cid Records

    Storing CID Records (In CID Memory) If you are not at home or cannot answer, your telephone’s Caller ID memory stores the data for the 0 most recent calls you received so you can see who called while you were unavailable. When the 1st call is received, the oldest Caller ID record (1st call) is automatically deleted.
  • Page 42: Storing Cid Records In Internal Memory

    The handset will display UNABLE TO STORE. Explanation long distance code “1 ” +-digit area code +7-digit telephone number. -digit area code + 7-digit telephone number. 7-digit telephone number. Example 1-17-888-8888...
  • Page 43: Deleting A Cid Record

    Deleting a CID Record 1. Make sure the phone is OFF (not in TALK mode). . Use the caller ID-volume (5 or 6) button to display the CID record you want to delete. . Press the delete/int/conf button. The screen displays DELETE CALL ID? NOTE: Press the END button to return to the previous screen without deleting any CID records.
  • Page 44: Deleting All Cid Records

    Each handset can store up to fifty records in phone book for quick dialing; each record can contain a maximum of 0-digit numbers and 1-character names (including spaces). Review Records 1. Make sure the phone is OFF (not in TALK mode). .
  • Page 45: Sequence

    . Press the mute/menu OK button again to save your selection. The screen displays ENTER NUMBER. 5. Use the touch-tone pad to enter the telephone number (up to 0 digits, including pauses), and press the mute/menu button to confirm and advance SET MELODY sub-menu.
  • Page 46: Edit Records

    Edit Records From Phonebook Sub-Men: 1. Use the caller ID-volume (5 or 6) button to scroll to EDIT RECORDS. . Press the mute/menu OK button to confirm, the screen displays the records. . Use the caller ID-volume (5 or 6) button or key in alphabet to move to desired record, press mute/menu OK button to confirm.
  • Page 47: Dialing A Number From Internal Memory

    Dialing a Number from Internal Memory 1. Make sure the phone is OFF (not in TALK mode). . Press the mute/menu OK button to access the phonebook sub-menu. . Use the caller ID-volume (5 or 6) button to scroll to VIEW RECORDS.
  • Page 48: Answering System Operation

    Answering System Operation This section discusses the buttons and features on the answering system. Message Counter Indicator The message counter gives you a numeric display of how many messages you have. The new message indicator flashes to indicate you have new messages. See below for the details. a) Message counter has a number displayed without flashing - No new messages.
  • Page 49: Leaving A Message/Memo

    NOTE: The maximum recording time for each message is 3 minutes and the total recording time of this unit is 12 minutes. Leaving a Message/Memo Use the memo feature to leave a message. 1. Press and hold the memo button. .
  • Page 50: Messages Playback

    Messages Playback The message counter let you know when you have message(s) or new message(s). To play the messages, press the play/stop button. While a message is playing, you may do the following: • Press the play/stop button to stop the message playback. •...
  • Page 51: Remote Access

    NOTE: Erased messages cannot be restored. Remote Access You may access the answering system with the cordless handset or from any tone-dial compatible telephone. Cordless Handset Use the corresponding handset keys just like you would use the base buttons (see “Answering System Setup”). The button functions are located on the handset above each number key.
  • Page 52: Accessing The Answering System From

    -digit security code during the playing of outgoing announcement or after you hear the outgoing announcement. 1. Dial the telephone number to which the answering system is connected. . While the outgoing announcement is playing, enter the security code “1”...
  • Page 53: Memory Full

    Thomson Inc. approved Model 5-2840 Nickel-metal Hydride battery (Ni-MH), which is compatible with this unit. 1. Make sure the telephone is OFF (not in TALK mode) before you replace battery. . Remove the battery compartment door.
  • Page 54: Battery Safety Precautions

    Battery Safety Precautions • Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic materials could be released which can cause injury. • To reduce the risk of fire or personal injury, use only the Nickel-metal Hydride battery listed in the User’s Guide. •...
  • Page 55 CID memory. Prompt telling you to enter the name for one of the 50 memory locations. Prompt telling you to enter the telephone number for one of the 50 memory locations. Prompt telling you to enter the user name for the registered handset.
  • Page 56 NEW VOICE MAIL NO CALLS OUT OF RANGE PAGING or PAGING FROM REPT ROOM MONITORING... The audio link between handsets is SEARCHING SPKR UNKNOWN NAME/ CALLER/NUMBER Indicates voice mail has not been retrieved from service provider. Indicates there are no CID records in memory. May indicate handset is too far away from the base or that the power has been interrupted.
  • Page 57: Answering System Display Messages

    • Make sure that the unit is connected to a non-switched electrical outlet. Disconnect the unit from the wall and plug it in again. • You must be subscribed to Caller ID service from your local telephone company in order to receive Caller ID records.
  • Page 58: Cordless Phone Solutions

    Make sure the base power cord is connected to a working electrical outlet. Make sure the telephone line cord is connected to the base unit and the wall phone jack. • Connect another phone to the same modular jack; if the second phone doesn’t work, the problem might be with your wiring or local service.
  • Page 59: Battery Solutions

    Unit beeps • Place handset in base for 0 seconds; if it still beeps, charge battery for 16 hours. • Clean the charging contacts on handset and base with a soft cloth. • See solutions for “No dial tone.” • Replace the battery. Memory Dialing doesn’t work •...
  • Page 60: Answering System Solutions

    Answering System Solutions Can’t hear messages, beep, etc. • Adjust speaker volume. Time/Day setting stuck at 1 a.m Mon. • Set the time clock. Answers on 15th ring • Make sure answering system is turned on. • Answering system memory may be full. Erase some messages. Incoming messages are incomplete •...
  • Page 61: Causes Of Poor Reception

    • You’re out of range of the base. General Product Care To keep your telephone working and looking good, follow these guidelines: • Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps ).
  • Page 62: Warranty Assistance

    If trouble is experienced with this equipment, for warranty information, please contact customer service at 1-800-448-0329. If the equipment is causing harm to the telephone network, the telephone company may require that you disconnect the equipment until the problem is resolved.
  • Page 63 How you get service: • Properly pack your unit. Include any cables, etc., which were originally provided with the product. We recommend using the original carton and packing materials. • ”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period, must be presented to obtain warranty service.”...
  • Page 64 Limitation of Warranty: • THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION GIVEN BY THOMSON INC., ITS AGENTS, OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
  • Page 65: Accessory Information

    Accessory Information DESCRIPTION AC Power adaptor Handset Replacement Battery Belt Clip Accessory Handset with Charge Cradle To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free 1-800-338-0376. A shipping and handling fee will be charged upon ordering. We are required by law to collect appropriate sales tax for each individual state, country, and locality to which the merchandise is being sent.
  • Page 66: Index

    Index Accessing the Answering System from Another Location Accessory Information Add Records Advanced Intercom Features Alarm Clock All Settings Answerer Answering System Display Messages 57 Answering System Operation Answering System Setup Answering System Solutions Area Code Auto Standby Auto Talk Base Layout Base Station Battery Safety Precautions...
  • Page 67: Installing The Handset Battery

    Message Counter Indicator Messages Playback Mute Page Paging from the Base/Group Page Parts Checklist Phonebook Programming Functions Programming the Telephone Receiver Volume Control Receiving CID Records Recording the Outgoing Announcement 17 Registration Remote Access Reset Setting Review Records Reviewing and Choosing the...
  • Page 68 Visit the GE website at: www.GE.com/phones Thomson Inc. 101 West 10rd Street Model 8 Indianapolis, IN 690-110 0005078 (Rev.  DOM E) © 008 Thomson Inc. 08-11 Trademark(s) ® Registered Printed in China Marca(s) Registrada(s)

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