Infineon CITYJAM Pro User Manual page 26

PROCEDURE IN CASE OF FAILURE OF AN INFINITON PRODUCT
Dear customers, to request technical assistance or repair of your Infiniton product, you
have our website, opera�ng 24 hours a day and 7 days a week:
h�ps://www.infiniton.es/asistencia-tecnica/
Gama Blanca: rmablanca.infiniton.es
Gama Marrón: rma.infiniton.es
Alterna�vely, if they wish, they can request technical assistance via email:
Gama Blanca: rmablanca@infiniton.es
Gama Marrón: rma@infiniton.es
To streamline all procedures, the following informa�on should always be indicated:
•Name and surname
•Telephone 1
• Telephone 2
•Full address
•Postal Code
•Popula�on
•Brand
• Product model
•Serial number
• Failure presented by the product
If they wish, they can request technical assistance through the number 902 676 518 or 958
087 169, available only for white range products (except for free-standing microwaves).