Canon SCANFRONT 300 Instructions Manual page 174

The sender's address is not
displayed at the destination of
an e-mail message
Cannot connect to the network
(IP address conflict problem)
Cannot connect to the network
(LAN cable connection problem)
Cannot connect to the network
(device name conflict problem)
Cannot delete a folder
Cannot scan from the Home
screen (certain users only)
Cannot log in
Cannot browse shared folders
during address registration.
The e-mail addresses of the user and administrator have not been
Cause
registered. (See p. 6-7 and p. 6-32.)
Solution
Contact the administrator, and register the e-mail addresses.
Cause The IP address that was set is already being used by another device.
Contact the system administrator of the network, and change the IP
Solution
address setting.
Cause The LAN cable is not connected properly.
Solution Check the connections of the LAN cable.
Cause The device name that was set is already being used by another device.
Contact the system administrator of the network, and change the device
Solution name setting. When you install two or more ScanFront scanners, take
care to ensure duplicate device names are not set.
Cause
Data has been saved to the folder.
Solution
Contact the administrator of the shared folder.
Permission to change the shared folder has not been granted for the user
Cause
name and password that were entered.
Solution Contact the administrator of the shared folder.
The administrator has set user function restrictions.
Cause
Buttons" on p. 6-10.
Solution Contact the administrator of the ScanFront.
Uppercase and lowercase letters were not entered correctly.
Cause
(See p. 8-3 and p. 5-5.)
Enter the uppercase and lowercase letters for the user name and
Solution
password correctly.
You are attempting to browse folders on a computer running Windows 7
Cause
or Windows Server 2008 R2.
Enter the full path of the shared folder manually.
Alternatively, enter the computer name and path up until the top-most
Solution
folder of that computer. (You can then press the [Browse] button and
specify the rest of the path in the screen that appears.)
10-3
Chapter 10 Troubleshooting
See "Use only Job