Clevo N350TW Service Manual
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Clevo N350TW Service Manual

Notebook computer
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Preface
Notebook Computer
N350TW
Service Manual
I

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Table of Contents
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Summary of Contents for Clevo N350TW

  • Page 1 Preface Notebook Computer N350TW Service Manual...
  • Page 2 Preface Notice The company reserves the right to revise this publication or to change its contents without notice. Information contained herein is for reference only and does not constitute a commitment on the part of the manufacturer or any subsequent ven- dor.
  • Page 3 This manual is intended for service personnel who have completed sufficient training to undertake the maintenance and inspection of personal computers. It is organized to allow you to look up basic information for servicing and/or upgrading components of the N350TW se- ries notebook PC.
  • Page 4 Preface IMPORTANT SAFETY INSTRUCTIONS Follow basic safety precautions, including those listed below, to reduce the risk of fire, electric shock and injury to per- sons when using any electrical equipment: 1. Do not use this product near water, for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
  • Page 5 Preface Instructions for Care and Operation The notebook computer is quite rugged, but it can be damaged. To prevent this, follow these suggestions: Don’t drop it, or expose it to shock. If the computer falls, the case and the components could be damaged. Do not expose the computer Do not place it on an unstable Do not place anything heavy...
  • Page 6 Preface Avoid interference. Keep the computer away from high capacity transformers, electric motors, and other strong mag- netic fields. These can hinder proper performance and damage your data. Take care when using peripheral devices. Use only approved brands of Unplug the power cord before peripherals.
  • Page 7 Preface Battery Precautions • Only use batteries designed for this computer. The wrong battery type may explode, leak or damage the computer. • Do not continue to use a battery that has been dropped, or that appears damaged (e.g. bent or twisted) in any way. Even if the computer continues to work with a damaged battery in place, it may cause circuit damage, which may possibly result in fire.
  • Page 8 Preface Related Documents You may also need to consult the following manual for additional information: User’s Manual on CD/DVD This describes the notebook PC’s features and the procedures for operating the computer and its ROM-based setup pro- gram. It also describes the installation and operation of the utility programs provided with the notebook PC. System Startup 1.

  • Page 9: Table Of Contents

    Preface Contents Introduction ..........1-1 Top ....................A-3 Bottom ................... A-4 Overview ..................1-1 DVD ....................A-5 Specifications ..................1-2 LCD ....................A-6 External Locator - Top View with LCD Panel Open ......1-4 MB ....................A-7 External Locator - Front & Right Side Views .........1-5 Schematic Diagrams.........
  • Page 10 Preface Updating the FLASH ROM BIOS..C-1 USB Port ..................B-26 3G/LTE ..................B-27 Download the BIOS ................C-1 TPM, CCD, HDD, ODD .............. B-28 Unzip the downloaded files to a bootable CD/DVD/ or WLAN ..................B-29 USB Flash drive ................C-1 KBC-ITE IT8587 .................

  • Page 11: Introduction

    Chapter 1: Introduction Overview This manual covers the information you need to service or upgrade the N350TW series notebook computer. Information about operating the computer (e.g. getting started, and the Setup utility) is in the User’s Manual. Information about dri- vers (e.g.

  • Page 12: Specifications

    Introduction Specifications Processor Options Video Adapter Intel® Core™ i7 Processor Intel Integrated GPU i7-8700T (2.4GHz) Intel® HD Graphics 630 (i7-8700T, i5-8600T, i5-8500T, i3- 12MB Smart Cache, 14nm, DDR4-2666MHz, TDP 35W 8300T, G5500T) Intel® Core™ i5 Processor Dynamic Frequency i5-8600T (2.3GHz), i5-8500T (2.1GHz) Latest Specification Information Intel Dynamic Video Memory Technology 9MB Smart Cache, 14nm, DDR4-2666MHz, TDP 35W...
  • Page 13 Introduction Interface Temperature ° ° Operating: 5 C - 35 One USB 2.0 Port Non-Operating: -20°C - 60°C Two USB 3.0 (USB 3.1 Gen 1) Type-A Ports (Including one Relative Humidity AC/DC Powered USB Port) Operating: 20% - 80% One USB 3.1 Gen 2 Type-C Port* Non-Operating: 10% - 90% *The maximum amount of current supplied by USB Type-C ports is 500mA (USB 2.0)/900mA (USB 3.1).

  • Page 14: External Locator - Top View With Lcd Panel Open

    Introduction External Locator - Top View with LCD Panel Open Figure 1 Top View 1. PC Camera (Optional) 2. *PC Camera LED *When the PC camera is in use, the LED will be illuminated in red. 3. Built-In Array Microphone 4.

  • Page 15: External Locator - Front & Right Side Views

    Introduction External Locator - Front & Right Side Views Figure 2 Front View 1. LED Indicator FRONT VIEW Figure 3 Right Side View 1. USB 2.0 Port 2. Microphone-In Jack RIGHT SIDE VIEW 3. Headphone and S/PDIF Out Combo Jack 4.

  • Page 16: External Locator - Left Side & Rear View

    Introduction External Locator - Left Side & Rear View Figure 4 Left Side View 1. DC-In Jack 2. External Monitor Port LEFT SIDE VIEW 3. RJ-45 LAN Jack 4. Powered USB 3.0 Port 5. USB 3.0 Port 6. Vent 7. HDMI-Out Port 8.

  • Page 17: External Locator - Bottom View

    Introduction External Locator - Bottom View Figure 6 Bottom View 1. Battery 2. Docking Port 3. Vent 4. Component Bay Cover 5. Speakers Overheating To prevent your com- puter from overhea- ting, make sure no- thing blocks any vent while the computer is in use.

  • Page 18: Mainboard Overview - Top (Key Parts)

    Introduction Mainboard Overview - Top (Key Parts) Figure 7 Mainboard Top Key Parts 1. KBC ITE IT8587 1 - 8 Mainboard Overview - Top (Key Parts)

  • Page 19: Mainboard Overview - Bottom (Key Parts)

    Introduction Mainboard Overview - Bottom (Key Parts) Figure 8 Mainboard Bottom Key Parts 1. CPU Socket (no CPU installed) 2. Platform Controller 3. Memory Slots DDR3 SO-DIMM 4. Mini-Card Connector (SSD Module) 5. Mini-Card Connector (WLAN/ BT Module) 6. Mini-Card Connector (3G/ LTE Module) 7.

  • Page 20: Mainboard Overview - Top (Connectors)

    Introduction Mainboard Overview - Top (Connectors) Figure 9 Mainboard Top Connectors 1. Powered USB 3.0 Port 2. USB Ports 3.0 3. HDMI-Out Port 4. Mini Display Port 5. Multi-in-1 Card Reader 6. Keyboard Cable Connector 7. Audio Board Connector 1 - 10 Mainboard Overview - Top (Connectors)

  • Page 21: Mainboard Overview - Bottom (Connectors)

    Introduction Mainboard Overview - Bottom (Connectors) Figure 10 Mainboard Bottom Connectors 1. ODD Connector 2. HDD Cable Connector 3. RJ-45 LAN Jack 4. External Monitor Port 5. DC-In Jack 6. LCD Cable Connector 7. Fan Cable Connector 8. Battery Connector Mainboard Overview - Bottom (Connectors) 1 - 11...
  • Page 22 Introduction 1 - 12...

  • Page 23: Disassembly

    Chapter 2: Disassembly Overview This chapter provides step-by-step instructions for disassembling the N350TW series notebook’s parts and subsystems. When it comes to reassembly, reverse the procedures (unless otherwise indicated). We suggest you completely review any procedure before you take the computer apart.

  • Page 24: Maintenance Tools

    Disassembly NOTE: All disassembly procedures assume that the system is turned OFF, and disconnected from any power supply (the battery is removed too). Maintenance Tools The following tools are recommended when working on the notebook PC: • M3 Philips-head screwdriver •...

  • Page 25: Maintenance Precautions

    Disassembly Maintenance Precautions The following precautions are a reminder. To avoid personal injury or damage to the computer while performing a removal and/or replacement job, take the following precautions: Power Safety Don't drop it. Perform your repairs and/or upgrades on a stable surface. If the computer falls, the case and other components Warning could be damaged.

  • Page 26: Disassembly Steps

    Disassembly Disassembly Steps The following table lists the disassembly steps, and on which page to find the related information. PLEASE PERFORM THE DISASSEMBLY STEPS IN THE ORDER INDICATED. To remove the Battery: To remove and install the M.2 SSD Module: 1.

  • Page 27: Removing The Battery

    Disassembly Removing the Battery Figure 1 Battery Removal 1. Turn the computer off, and turn it over. 2. Slide the latch in the direction of the arrow (Figure 1a a. Slide the latch and hold it 3. Slide the latch in the direction of the arrow, and hold it in place (Figure 1a in place.

  • Page 28: Removing And Installing The Hard Disk Drive

    Disassembly Removing and Installing the Hard Disk Drive Figure 2 HDD Assembly Hdd Removal Procedure Removal The hard disk drive can be taken out to accommodate other 2.5" serial (SATA) hard disk drives with a height of 9.5mm (h). Follow your operating system’s installation instructions, and install all necessary drivers and utilities (as outlined in a.
  • Page 29 Disassembly 4. Remove the screw from the hard disk assembly (Figure 3d Figure 3 5. Slightly lift and pull the hard disk assembly in the direction of arrow (Figure 3b HDD Assembly 6. Lift the hard disk assembly out of the bay (Figure 3c Removal (cont’d.) 7.
  • Page 30 Disassembly Hard Disk Size Note (Foam Rubber Insert) Note that the hard disks pictured on the following pages are all 9.5mm(H) hard disk drives. In some cases 7mm(H) hard disk drives will be installed. Figure 4 Foam Rubber Insert for 7mm(H) HDDs •...

  • Page 31: Removing The System Memory (Ram)

    Disassembly Removing the System Memory (RAM) Figure 5 RAM Module The computer has two memory sockets for 204 pin Small Outline Dual In-line Memory Modules (SO-DIMM) supporting Removal DDR3L Up to 1600 MHz. The main memory can be expanded up to 16GB. The total memory size is automatically de- tected by the POST routine once you turn on your computer.
  • Page 32 Disassembly 4. The RAM modules will be visible at point on the mainboard. 5. Gently pull the two release latches ( & ) on the sides of the memory socket in the direction indicated by the Figure 6 arrows (Figure 6d).

  • Page 33: Removing And Installing A Processor

    Disassembly Removing and Installing a Processor Processor Removal Procedure Figure 7 1. Turn off the computer, turn it over, and remove the battery (page 2 - 5), component bay cover (page 2 - 6) and Processor Removal (page 2 - 2.
  • Page 34 Disassembly 5. Press down and hold the latch (with the latch held down you will be able to release it). Figure 8 6. Move the latch and bracket fully in the direction indicated to unlock the CPU(Figure 8c). Processor Removal 7.
  • Page 35 Disassembly Processor Installation Procedure Figure 9 Processor 1. Insert the CPU (Figure 9a), pay careful attention to the pin alignment, it will fit only one way (DO NOT FORCE IT!) (Figure 9a). Installation 2. Move the bracket and latch fully in the direction indicated to lock the CPU. 3.

  • Page 36: Removing The 3G Module

    Disassembly Removing the 3G Module Figure 10 3G Module Removal 1. Turn off the computer, turn it over, and remove the battery (page 2 - 5) and the component bay cover (page 2 - 2. Carefully disconnect the cables & , and then remove the screw (Figure 10a)

  • Page 37: Removing The Wireless Lan Module

    Disassembly Removing the Wireless LAN Module Figure 11 Wireless LAN 1. Turn off the computer, turn it over, and remove the battery (page 2 - 5) and the component bay cover (page 2 - Module Removal 2. Carefully disconnect the cables , and then remove the screw (Figure 11a)

  • Page 38: Wireless Lan, Combo, 3G & Lte Module Cables

    Disassembly Wireless LAN, Combo, 3G & LTE Module Cables Note that the cables for connecting to the antennae on WLAN, WLAN & Bluetooth Combo, 3G and LTE modules are not labelled. The cables/covers (each cable will have either a black or transparent cable cover) are color coded for iden- tification as outlined in the table below.

  • Page 39: Removing And Installing The M.2 Ssd Module

    Disassembly Removing and Installing the M.2 SSD Module Figure 12 M.2 SSD Module M.2 SSD Removal Procedure Removal 1. Turn off the computer, turn it over, and remove the battery (page 2 - 5) and the component bay cover (page 2 - 2.
  • Page 40 Disassembly M.2 SSD Installation Procedure Figure 13 M.2 SSD Module 1. Place the thermal pad on the mainboard as shown (Figure 13a). Installation 2. Insert the module in the computer Figure 13b 3. Tighten the screw to secure the module in place (Figure 13c) a.

  • Page 41: Removing The Optical Device

    Disassembly Removing the Optical Device Figure 14 ODD Removal 1. Turn off the computer, turn it over, and remove the battery (page 2 - 5) and the component bay cover (page 2 - 2. Remove the screw at point , and use a screwdriver to carefully push out the optical device at point a.

  • Page 42: Removing The Keyboard

    Disassembly Removing the Keyboard Figure 15 Keyboard Removal 1. Turn off the computer, remove the battery (page 2 - 5), and the component bay cover (page 2 - 2. Remove screws from the bottom of the computer. a. Remove screws from the bottom of the computer.

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