Table of Contents
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Transferring Calls
Blind Transfer:
•
Type of transfer in which the
recipient party is not consulted
before transferring the call to
him/her.
•
Caller ID goes with the transfer.
•
Recipient party doesn't know
who sent the call.
Blind vs. Consulted Transfer
Consulted Transfer:
•
Type of transfer in which the recipient
is consulted/announced before
transferring the call to him/her.
•
Caller ID is from party announcing call.
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