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Summary of Contents for Momentum Polycom VVX 300
- Page 1 Polycom VVX 300 Training...
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Page 2: Home View
Home View You can always return to the Homescreen by pressing the Home button on your phone. You can use the arrows to scroll and select your desired icon. - Page 3 VVX 300 – Front View Backlit 8-level Grayscale 6 lines or graphical 2.2”LCD speed VVX handset dials Home Key Speaker Context-sensitive Soft keys Navigation/Select Transfer Messages Headset Key Hold Speakerphone Key Mute Key Volume control Microphone...
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Page 4: Placing A Call
Placing A Call The VVX 300 features predictive dialing 3 Ways to place a call: • Pick-up handset • Speaker phone key • Headset key... -
Page 5: Answering A Call
Answering A Call 3 Ways to place a call: • Pick-up handset • Speaker phone key • Headset key If you do not answer the call in ten seconds, the phone will display the Calls View. -
Page 6: Call Hold And Resume
Call Hold And Resume To hold a call: • Press the Hold soft key or Press the Hold Feature Key To resume a call on hold: • Press the Resume soft key or the Hold Feature Key... -
Page 7: Handling Multiple Calls
Handling Multiple Calls While on a live call, when a second call comes in you will hear a ‘beep’ on the receiver and see the 2 call on the LCD screen of the phone. You can choose to answer the new call, reject, or forward. - Page 8 Handling Multiple Calls (Cont.) • To navigate between calls, use up and down arrows • Using arrows will highlight individual calls • Soft keys will change depending on which call is highlighted • Active call always on the top of the screen •...
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Page 9: Transferring Calls
Transferring Calls Blind vs. Consulted Transfer Blind Transfer: Consulted Transfer: • Type of transfer in which the • Type of transfer in which the recipient recipient party is not consulted is consulted/ announced before before transferring the call to transferring the call to him/her him/her •... -
Page 10: Consulted Transfer
Consulted Transfer During a call: • Press the Transfer soft key • Dial Ext. / Phone # and press Send • Announce call once caller picks up • Press Transfer soft key again In short: Transfer, Dial number, Send Pressing Cancel soft key will return you to caller... -
Page 11: Blind Transfer
Blind Transfer During a call: • Press Transfer soft key • Press the Blind soft key • Dial Ext. / Phone Number • Press Send soft key In short: Transfer, Blind, Dial, Number, Send Pressing Cancel soft key will return you to caller... -
Page 12: Transfer To Voicemail
Transfer To Voicemail During a call: • Press More soft key • Press Xfer 2 VM soft key • Dial Extension # • Press Enter soft key In short: More, Xfer 2 VM, dial Ext, Enter soft key... - Page 13 Call Park When on a call: • Parks call at extension for • Press more twice extended period of time • Press CallPrk • Can be picked up from any • Enter Extension extension if they know where it’s parked •...
- Page 14 Park Retrieve On an idle phone: If call is parked at extension • Press More and then ParkRtv you’re picking up call from, only • Enter Extension – Press Enter # is needed soft key Park Retrieve Button...
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Page 15: Conference Calling
Conference Calling During call to first party: • Press More soft key • Press Conf soft key Call is placed on hold) Conference soft key • Dial the number of the second party and hit the Send soft key... - Page 16 Conference Calling (Cont.) Once the second party answers the call, press the Confrnc soft key to join all parties Conference soft key In short: Confrnc, Dial number, Confrnc Caller ID will read: ‘Active Conference’ (confuri@altvoip.com if you have OCS)
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Page 17: Enable Call Forwarding
Enable Call Forwarding Calls may be forwarded to another extension, phone number, cell, or home phone • From idle screen, press Forward soft key • Select the Forwarding type you want to enable • Always – Fwd all incoming calls to mobile/assistant/ext •... - Page 18 Enable Call Forwarding (Cont.)
- Page 19 Directories: Missed, Placed, received & Speed Dial Calls Selecting the Directories icon from your home screen will allow you to view your: • Contact Directory • Recent Calls • Favorites To see your missed, placed or received calls, select Recent Calls from the Directories Menu...
- Page 20 Directories (Cont.) Select the desired list type Press the Type soft key You can use the directory to quickly view your missed, received, and placed calls list. You can dial a number directly from this list by highlighting the number and selecting dial.
- Page 21 Calendar You can view your calendar by selecting the calendar icon.
- Page 22 Voicemail • Press Messages Feature Key • The default first use password is “123456” • Enter New Password • (Must be: 4-8 digits) • Re-enter New Password • Record your name New message notification...
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Page 23: Personal Greetings
Personal Greetings You can set three different personal greetings on your phone. Tap Messages. Enter your password Press “1” to check your messages. Once you have checked your messages: a. Press “2” to change your busy greeting b. Press “3” to change your no answer greeting c. - Page 24 Personal Greetings • Dial own phone number or extension • Voicemail message plays • Press * • Enter your password • Messages available...
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Page 25: Selecting Ring Type
Selecting Ring Type Your Polycom phone supports numerous ring types Press the Home key, highlight and select Settings Select Basic and highlight and select Ring Type Use the Arrow keys to browse available ring, press Play to preview the Ring Type and press Select to save Press the Menu key to return to the...
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