Canon PowerShot PICK Advanced Manual
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Canon PowerShot PICK Advanced Manual

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Advanced Guide
This manual is for app Ver.1.1.0 or later with firmware Ver. 1.1.0
or later installed.
E
CT2-D125-C
© CANON INC. 2021

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Summary of Contents for Canon PowerShot PICK

  • Page 1 Advanced Guide This manual is for app Ver.1.1.0 or later with firmware Ver. 1.1.0 or later installed. CT2-D125-C © CANON INC. 2021...

  • Page 2: Table Of Contents

    Contents Introducing the Camera........4 Common Camera Operations.
  • Page 3 Home Screen..........69 Playback Screen.

  • Page 4: Introducing The Camera

    Introducing the Camera This product can automatically track detected people to shoot still photos or record movies. You can also control the camera with voice commands and shoot remotely from a smartphone. Captured images can be viewed and saved using the dedicated app Connect App for Mini PTZ Cam installed on a smartphone.

  • Page 5: Common Camera Operations

    Common Camera Operations Shooting Shoot in auto mode Shooting Automatically Shoot by speaking to the camera Shooting With Voice Commands Shoot remotely Shooting Remotely...
  • Page 6 Viewing Images View images Viewing Images View images with specific people Viewing Images With Specific People View images recommended by the camera Viewing Recommended Images...
  • Page 7 Saving Images Save images to smartphones Saving Images to Smartphones/Deleting Images Save images to computers Using the Interface Cable Using a Card Reader...
  • Page 8 Other Functions Register people to shoot more often Registering Information About People Specifying People to Shoot More Often Tag images with the shooting location Geotagging Images as You Shoot Create highlights (iOS only) Creating Highlights (iOS Only)

  • Page 9: Introduction

    Update the firmware by downloading the latest version from the Canon website. Connecting other devices Use the included interface cable or a Canon cable when connecting the camera to a computer or other device. The cable should not exceed 2.5 m / 8.2 ft.

  • Page 10: Package Contents

    Package Contents Before use, make sure the following items are included in the package. If anything is missing, contact your dealer. Camera Interface Cable A memory card ( ) is not included. Be careful not to lose any of these items. Caution The transmission rate with the included interface cable is equivalent to Hi-Speed USB (USB 2.0).

  • Page 11: Instruction Manuals

    Advanced Guide Complete instructions are provided in this Advanced Guide. For the latest Advanced Guide, visit the following website. https://cam.start.canon/C009/ Connect App for Mini PTZ Cam User Guide Basic instructions for the dedicated app Connect App for Mini PTZ Cam (...

  • Page 12: About This Guide

    About This Guide Icons in This Guide Basic Assumptions for Operational Instructions and Sample Photos Icons in This Guide Button and app icons are used in descriptions of controls and setting positions. Links to pages with related topics. Warning to prevent shooting problems. Supplemental information.
  • Page 13 Basic Assumptions for Operational Instructions and Sample Photos Instructions apply to the camera with the power on ( Instructions in this guide apply to the app under default settings. It is assumed that the camera is connected to the dedicated app Connect App for Mini PTZ Cam.

  • Page 14: Compatible Cards

    Compatible Cards In this guide, all supported memory cards are simply referred to as “the card.” The following cards can be used with the camera, and you can choose a suitable capacity for how you will shoot. If the card is new or was previously formatted (initialized) by another camera or computer, format the card with the dedicated app Connect App for Mini PTZ Cam, installed on a smartphone ( microSD / microSDHC / microSDXC memory cards...

  • Page 15: Safety Instructions

    Safety Instructions Be sure to read these instructions in order to operate the product safely. Follow these instructions to prevent injury or harm to the operator of the product or others. WARNING Denotes the risk of serious injury or death. Keep the product out of the reach of young children.
  • Page 16 Follow any indications to turn off the product in places where its use is forbidden. Not doing so may cause other equipment to malfunction due to the effect of electromagnetic waves and even result in accidents.
  • Page 17 Cautions Follow the cautions below. Otherwise physical injury or property damage may result. Do not leave the product in places exposed to extremely high or low temperatures. The product may become extremely hot/cold and cause burns or injury when touched. Do not apply strong pressure on the lens or allow an object to hit it.

  • Page 18: Handling Precautions

    If you accidentally drop the camera into water or are concerned that moisture (water), dirt, dust, or salt may have gotten inside it, promptly consult the nearest Canon Service Center. Never leave the camera near anything having a strong magnetic field such as a magnet or electric motor.
  • Page 19 Cards To protect the card and its recorded data, note the following: Do not drop, bend, or wet the card. Do not subject it to excessive force, physical shock, or vibration. Do not touch the card's electronic contacts with your fingers or anything metallic. Do not affix any stickers, etc.

  • Page 20: Part Names

    Part Names ( 2 ) ( 3 ) ( 1 ) ( 4 ) ( 5 ) ( 6 ) ( 9 ) ( 7 ) ( 8 ) ( 10 ) ( 3 ) ( 15 ) ( 11 ) ( 14 ) ( 12 ) ( 13 )

  • Page 21: Dedicated App

    Dedicated App Connect App for Mini PTZ Cam is a dedicated app for controlling the camera. By establishing a Wi-Fi connection (hereafter, “connection”) between the camera and a smartphone or tablet (collectively referred to as “smartphones”), you can control the camera remotely and view captured images.
  • Page 22 Connect App for Mini PTZ Cam can be downloaded for free from Google Play or the App Store. You can also access Google Play or the App Store from the Advanced Guide website ( For detailed Connect App for Mini PTZ Cam instructions, refer to the Connect App for Mini PTZ Cam User Guide, accessible from within the app.

  • Page 23: Camera Basics

    Camera Basics This chapter describes how to prepare for shooting and provides basic camera information and operations. Caution Do not rotate the camera's moving parts by hand. Doing so may cause a malfunction. • Charging the Camera • Inserting/Removing Cards •...

  • Page 24: Charging The Camera

    Some commercially available power adapters (USB Type-C Power Delivery, with an output voltage/current of at least 9V DC/2A) have also been confirmed to work with the camera. For details, check the Canon website. Upon purchase, the battery is not fully charged.

  • Page 25: Inserting/Removing Cards

    Inserting/Removing Cards Insertion Removal Caution Use of memory cards other than microSD / microSDHC / microSDXC cards is not supported. Always turn the camera off before inserting or removing cards. Insertion Open the cover. Insert the card. Insert the card with the label face-up. Inserting cards the wrong way may damage the camera.
  • Page 26 Close the cover.
  • Page 27 Removal Open the cover. Remove the card. Press the card in to eject it. Pull the card straight out, then close the cover. Caution To avoid corrupting image data or damaging cards or the camera, never do any of the following while the status indicator is lit or blinking. •...

  • Page 28: Positioning The Camera

    Positioning the Camera Place the camera on a flat, stable surface. For outdoor use, avoid direct sunlight, and consider placing the camera in the shade. Using the accessory socket on the bottom of the camera, you can attach it to a tripod or other holder.
  • Page 29 The shooting range covered by the camera is shown below. To make it easier for the camera to acquire subjects when shooting, avoid having any obstructions between the camera and people. Approx. 340° Approx. 110°...

  • Page 30: Turning On The Power

    Turning on the Power To turn the camera on, press the < > button. Press it again to turn the camera off. Caution When the power indicator is lit in red, the battery level is low. Either supply power to use the camera or turn it off and charge it.

  • Page 31: Connecting To Smartphones, Disconnecting

    Caution Important Note that Canon cannot be held liable for any loss or damage caused by erroneous network settings when using the camera. In addition, Canon cannot be held liable for any other loss or damage caused by use of the camera.
  • Page 32 Start Connect App for Mini PTZ Cam. Follow the instructions displayed to establish a connection with the camera. After the devices are connected, the home screen of Connect App for Mini PTZ Cam appears, and the camera's communication indicator lights up.
  • Page 33 Note To resolve connection problems, see Problems with Wireless Features in the Troubleshooting Guide.
  • Page 34 Troubleshooting Pairing If the devices cannot be paired, a message is displayed to use an SSID and password for pairing. The SSID and password are indicated on a sticker on an inner flap of the box the camera was packaged in. To pair the devices, follow the instructions and enter the SSID and password.
  • Page 35 Turning Off Wi-Fi and Closing the App Tap [ (Settings)]. Tap [Basic Camera Set.].
  • Page 36 Tap [Wi-Fi off/close app]. To stop shooting, turn off the camera (...
  • Page 37 Reconnecting Turn the camera on. Start Connect App for Mini PTZ Cam. Follow the instructions displayed to reconnect with the smartphone. Note To resolve connection problems, see Problems with Wireless Features in the Troubleshooting Guide.

  • Page 38: Indicator Display

    Indicator Display Status indicator (red) Enables you to check the status of shooting and see if any errors have occurred. Indicator Status Standby Blinking once Shooting still photos Movie recording in progress Blinking An error has occurred Caution An error has occurred if the status indicator is blinking. Check message from the app ( Power indicator (green/red) Enables you to check the remaining battery level and the power source status.
  • Page 39 Communication indicator (blue) Enables you to check the status of smartphone connections. Indicator Status Connection or pairing not set up Blinking once per second Paired Blinking once every six seconds Ready to pair Blinking once every three seconds Ready for connection Connected Charging indicator (orange) Enables you to check the status of charging or supplying power.

  • Page 40: Shooting

    Shooting This chapter describes several methods of shooting you can use. Caution Focusing may be difficult under these conditions: • Subjects with low contrast, such as a blue sky or flat surfaces in solid colors, or other cases when highlight or shadow details are clipped •...

  • Page 41: Shooting Automatically

    Shooting Automatically After you turn the camera on, it will look for people and automatically shoot still photos and record movies. First, pair the camera with a smartphone and establish a connection. After you have established a connection, automatic shooting is possible even without a connected smartphone, simply by turning on the camera.
  • Page 42 Settings for automatic shooting can be adjusted in the app. To stop auto shooting, turn off [Auto shooting] on the home screen. Tap [ (Settings)] to adjust the priority of subjects, auto shooting parameters, and other settings (...
  • Page 43 Caution Depending on subject conditions, the camera may not shoot automatically. • If subjects are too far from the camera • If much of a subject's face is covered by a mask, hat, sunglasses, or other objects Movies are not recorded if you connect the camera and smartphone via Wi-Fi during auto shooting.

  • Page 44: Shooting With Voice Commands

    Shooting With Voice Commands You can control the camera during auto shooting by speaking the commands listed in [Voice Commands] to it. Caution To use a voice command, start speaking within 5 seconds of calling out the camera. Some factors may prevent the camera from recognizing voice commands, such as the distance to the camera, ambient noise, or your way of speaking or the loudness of your voice.
  • Page 45 Check available voice commands as follows. Tap [ (Settings)]. Tap [Voice Commands]. Caution The language of voice commands does not change if you change the smartphone language setting after starting the app. To change the voice command language, adjust [Voice command lang] in [Basic Camera Set.]. The camera may turn off automatically if it becomes hot during movie recording started by a voice command.
  • Page 46 Turn off voice commands as follows. Tap [Basic Camera Set.].
  • Page 47 Turn off [Voice command].

  • Page 48: Shooting Remotely

    Shooting Remotely Shoot remotely as you view the image on a smartphone. You can check the image as you shoot group photos, or you can check as you shoot subjects who are tracked automatically.
  • Page 49 Tap [ (Camera)]. Tap [Video] or [Photo]. When the camera detects a person, a white circle appears around their face, and tracking begins. Selecting [Video] as the shooting mode will show a gray frame around the recording area.
  • Page 50 Set the camera direction and subject size. Adjust the camera direction by using the camera control (1) or by dragging. Adjust the subject size by using the zoom control (2) or by pinching open or closed.
  • Page 51 Tap the shooting button. The camera shoots. To stop movie recording, tap the shooting button (3) again. Caution A warning will be displayed if the camera becomes hot during remote movie recording. The camera may eventually turn off automatically if you continue using it this way.
  • Page 52 To focus Tap where you want to focus. If you only wish to focus, turn off [Tracking], and turn it on if you wish to focus and track the subject to keep the person in the angle of view.
  • Page 53 To track a different person Tapping a subject to track changes the round frame from a dotted to a solid line, and tracking switches to the new subject.

  • Page 54: Viewing Images

    Viewing Images This chapter describes how to view your captured still photos and movies. • Viewing Images • Viewing Images With Specific People • Viewing Recommended Images...

  • Page 55: Viewing Images

    Viewing Images Viewing Still Photos and Movies Viewing the Still Photo and Movie List Captured still photos and movies can be reviewed in Connect App for Mini PTZ Cam. Caution It may take some time to display the playback and list screens when there are many images.
  • Page 56 Viewing Still Photos and Movies Tap [ (Playback)]. Tap an image thumbnail. A larger view of the image appears. To view the previous or next image, swipe right or left.
  • Page 57 Viewing the Still Photo and Movie List Tap [Show All]. A list of images appears. Switch the display mode. Tap [ ] to switch to tiled display. For a larger view, tap an image thumbnail.

  • Page 58: Viewing Images With Specific People

    Viewing Images With Specific People You can view images that include specific people registered on the camera. In [Registered], tap the icon of a person whose images you want to view. Tap [Show All] to view a list of all registered people. Tap an image thumbnail.
  • Page 59 Caution Images with people other than the registered person may be displayed. Depending on the environment of use, images that do include the registered person may not be displayed.

  • Page 60: Viewing Recommended Images

    Viewing Recommended Images From all images captured, you can view recommended images that are selected automatically. In [Recommended], tap an image thumbnail you wish to view. Tap [Show All] to view a list of all recommended images.

  • Page 61: Saving/Deleting Images

    Saving/Deleting Images This chapter describes how to save or delete your captured images. • Saving Images to Smartphones/Deleting Images • Saving Images to Computers...

  • Page 62: Saving Images To Smartphones/Deleting Images

    Saving Images to Smartphones/Deleting Images Saving/Deleting Individual Images Saving/Deleting Multiple Images at Once Caution Images saves to computers may not match those saved to smartphones, which are automatically straightened by the dedicated app. Saving/Deleting Individual Images Display an image.
  • Page 63 Save or delete the image. Tap [ ] to save the image to the smartphone. Tap [ ] to delete the image from the camera. Tap [ ] to register the image to [Favorites].
  • Page 64 Saving/Deleting Multiple Images at Once Display a list of images. ] is displayed when [Photo] or [Video] images are listed. Tap [ to switch the images displayed. Tap [Select].
  • Page 65 Select images. Selected images are identified by a check mark. Flicking up or down will display a scroll bar at right. You can navigate quickly by tapping the scroll bar. Touch and hold to select multiple images. The first image you touch and hold becomes the initial image (starting point), and once you select the last image (ending point), all images between the starting and ending points are marked with a checkmark [...

  • Page 66: Saving Images To Computers

    Saving Images to Computers Using the Interface Cable Using a Card Reader Captured images can also be imported to a computer. Using the Interface Cable Connect the camera to the computer. Use the included interface cable. Insert the other end of the cable into the computer's USB terminal (Type-C).
  • Page 67 Using a Card Reader Insert the card into the card reader. Copy images in the card's DCIM folder to the computer.

  • Page 68: Main App Screens

    Main App Screens For details on features available on each screen of Connect App for Mini PTZ Cam instructions, refer to the Connect App for Mini PTZ Cam User Guide, accessible from within the app. • Home Screen • Playback Screen •...

  • Page 69: Home Screen

    Home Screen Shows the camera's nickname. People who face the camera are registered automatically. You can also enter names for the people ( Shows images recommended automatically, from all images captured. Turn auto shooting mode on or off ( Switch to the home screen. Switch to the shooting screen.
  • Page 70 Note Battery Level Indicator ]: Battery level high ]: Battery level medium ]: Battery level low ]: Receiving power (charging) ]: Receiving power (fully charged)

  • Page 71: Playback Screen

    Playback Screen Images are grouped by category. The number of images is shown next to the category name. Tap a thumbnail in [Registered] to view a screen that lists photos for that person. Tap a thumbnail in another category to view individual images. Lists all images in the selected category (...

  • Page 72: Shooting Screen

    Shooting Screen Available shots indicator Exposure compensation indicator Live view screen Zoom bar Thumbnail Zoom control [Tracking] on/off switch Camera control Camera battery level (10) Close button (11) Shooting mode buttons (Video/Photo) (12) Camera direction (13) Reset button for camera direction (14) Shooting button...

  • Page 73: Highlights Screen (Ios Only)

    Highlights Screen (iOS Only) Highlights are created from this screen (...

  • Page 74: Settings Screen

    Settings Screen Shooting priority settings Specify to shoot certain people more than others (...
  • Page 75 Auto shooting settings Specify details for shooting automatically (...
  • Page 76 Other settings Change basic camera settings or check the camera serial number. Check network settings ( Specify webcam settings ( Reset camera settings or format cards ( View a list of voice commands ( View the app instruction manual. Check camera and app information, or update the camera firmware (...

  • Page 77: Other Functions

    Other Functions This chapter describes the main items that can be set in the app. For details, refer to the Connect App for Mini PTZ Cam User Guide, accessible from within the app. • Setting Up Auto Shooting • Registering Information About People •...

  • Page 78: Setting Up Auto Shooting

    Setting Up Auto Shooting The auto shooting mode can be adjusted. Access the settings screen. Select an item in [Auto Shooting Mode]. Select [Custom] to adjust settings in greater detail. Note To conserve battery power, set the [Auto Shooting Mode] item to [Eco] or [Medium].

  • Page 79: Registering Information About People

    Registering Information About People Entering Information About People Removing Registered People Merging Registered People Up to 12 people recognized by the camera are automatically registered. Any new person recognized is registered after a currently registered but unprotected person is removed. To protect registered people, enter information about them.
  • Page 80 Entering Information About People In [Registered], tap a person to enter information for. Tap [Show All] to view a list of all registered people.
  • Page 81 Tap [...
  • Page 82 Enter the person's Name and Birthday. After you enter the person's name or birthday, their information is protected. Protected information is not automatically removed, even when new people are recognized. Note To prioritize a person in shooting, tap [ ] to change it to orange (...
  • Page 83 Removing Registered People In [Registered], tap a person to remove. Tap [Show All] to view a list of all registered people.
  • Page 84 Tap [...
  • Page 85 Tap [Delete]. Tap [Yes].
  • Page 86 Merging Registered People If a person already registered is registered again as a different person, you can combine both records as being for the same person. In [Registered], tap a person to merge. Tap [Show All] to view a list of all registered people.
  • Page 87 Tap [...
  • Page 88 Tap [Merge].
  • Page 89 Tap a person to merge. Selected people are identified by a check mark. Tap [Merge].

  • Page 90: Specifying People To Shoot More Often

    Specifying People to Shoot More Often By setting a priority level for registered people, you can have the camera try to shoot them more often. Effective in these situations: Taking more photos of a specific person at a birthday party On vacation, taking more photos of specific children Access the settings screen.
  • Page 91 In [Registered], tap [ ] turns orange, and that person is prioritized in shooting. Caution Setting a priority level for registered people protects their registered information. Protected information is not automatically removed, even when new people are recognized. Note More images may be captured automatically when you have set a priority level for registered people.

  • Page 92: Geotagging Images As You Shoot

    To avoid violating GPS regulations, visit the Canon website to check where use is allowed. Note that Canon cannot be held liable for any problems arising from use of GPS functions in other countries and regions.
  • Page 93 Tap [Basic Camera Set.].
  • Page 94 Turn on [Image geotagging]. Tap [OK]. From now on, images captured while the app is running will be geotagged. Caution Images may not be geotagged if the camera cannot acquire location information from the smartphone when images are captured automatically, such as immediately after you turn on [Image geotagging].

  • Page 95: Creating Highlights (Ios Only)

    Creating Highlights (iOS Only) Still photos and movies can be combined to create a short movie of highlights. This feature is available only in iOS. Effective in these situations: Creating highlights of a bride and groom from images at the wedding ceremony and reception Creating highlights from vacation memories over several days Tap [...
  • Page 96 Select the range of shooting days. Tap the starting date. Tap the ending date. To change the range, beginning with the starting date, tap again. Dates with captured images are shown in black. Tap [Next].
  • Page 97 Select registered people to prioritize. Selected people are identified by a check mark. Tap [Next].
  • Page 98 Adjust settings as needed. Select [Length of highlights] to change the length of the highlight movie. Select [Display time per photo] to change the display time for still photo highlights. Select [Background music] to change the background music. Tap [Next].
  • Page 99 Tap [Create]. A highlight movie is created from the images displayed. To use different images, tap [Choose Manually] and select images. Tap [Save]. The highlight movie created is saved to the smartphone. To view the created highlight movie, select [Play].

  • Page 100: Changing The Aspect Ratio

    Changing the Aspect Ratio The aspect ratio for still photos can be changed. Access the settings screen. Tap [Basic Camera Set.].
  • Page 101 Tap [Aspect ratio]. Select an option.

  • Page 102: Changing The Video Recording Quality

    Changing the Video Recording Quality The recording quality for movies can be changed. Note Setting recording quality to a bit rate other than 12 Mbps will apply lower compression. Higher recording quality increases the file size, but motion in these movies is smoother.
  • Page 103 Tap [Basic Camera Set.].
  • Page 104 Tap [Video recording quality]. Select an option.

  • Page 105: Changing Camera Sound Settings

    Changing Camera Sound Settings Sounds of camera operations can be switched on or off. Access the settings screen. Tap [Basic Camera Set.].
  • Page 106 Tap [Beeping]. Adjust the setting as needed. Turning this option [Off] will prevent the camera from playing startup and error warning sounds. Selecting [Mute auto shooting] will prevent the camera from playing the automatic shooting sound. Caution Shutter release sounds in response to voice commands are played even when [Beeping] is turned [Off].

  • Page 107: Changing The Camera Nickname

    Changing the Camera Nickname The camera nickname at the top of the home screen can be changed. Access the settings screen. Tap [Basic Camera Set.].
  • Page 108 Tap [Camera nickname]. Enter text using the keyboard. You can enter upper or lowercase letters, numbers, or symbols. Enter up to 8 characters.

  • Page 109: Changing Auto Image Deletion Settings

    Changing Auto Image Deletion Settings To avoid running out of free space on cards, captured images can be automatically deleted. Caution If you turn on [Image auto delete], be sure to tag as favorites any images you would like to keep or save them to a smartphone or computer before they are eventually deleted.
  • Page 110 Turn on [Image auto delete]. Caution Images are deleted to provide 2 GB of free space on cards of 8 GB or higher capacity when the free space drops below 1 GB. On cards with a capacity of less than 8 GB, images are deleted to clear 25% of the card as free space when the free space drops below 12%.

  • Page 111: Restoring Default Settings

    Restoring Default Settings You can reset camera and app settings or format cards in the camera. If the card is new or was previously formatted (initialized) by another camera or computer, format the card with this camera. Caution Formatting a card deletes all images and data on it. Even protected images will be deleted, so make sure there is nothing you wish to keep.
  • Page 112 Select an option. [Reset communication settings] Resets communication settings for the camera and app, and resets webcam settings. [Reset all settings] Resets app settings, communication settings, and webcam settings. Information registered for people is also deleted. [Format card] Formats the card in the camera.
  • Page 113 Caution After resetting communication settings, on the smartphone's Bluetooth settings screen, delete connection information for the camera with communication settings you reset. There is a need to perform [Reset communication settings] or [Reset all settings] when connecting other cameras and smartphones. You can also reset camera communication settings by turning the camera off and holding down the <...
  • Page 114 Card file formats microSD cards will be formatted in FAT12/16, microSDHC cards in FAT32, and microSDXC in exFAT. Caution It may not be possible to use microSDXC cards formatted with this camera in other cameras. Also note that exFAT-formatted cards may not be recognized by some computer operating systems or card readers.

  • Page 115: Checking Network Settings

    Checking Network Settings Access the settings screen. Tap [Network Settings].
  • Page 116 Select an option. [MAC address] For checking the MAC address of connected cameras. [SSID] For checking the SSID of connected cameras. [Channel] For checking the Wi-Fi channel of connected cameras. [Password] Enables you to change the Wi-Fi password for connected cameras. Caution [SSID] and [Password] can only be checked when directly connected via Wi-Fi.

  • Page 117: Using As A Webcam

    Using as a Webcam Checking Access Point Settings Specifying Webcam Settings This section describes how to use the camera as a webcam by connecting the camera with a computer via a wireless LAN access point. Checking Access Point Settings The Wi-Fi base unit (such as a Wi-Fi router) to be used an access point should be compliant with the Wi-Fi standards ( ) shown in the specifications.
  • Page 118 Specifying Webcam Settings Click the link below to install the Wireless Webcam Utility for Mini PTZ Cam software for connecting with computers. https://cam.start.canon/C009/ Open the Settings screen on Connect App for Mini PTZ Cam.
  • Page 119 Tap [Webcam settings].
  • Page 120 Set the wireless LAN access point. Enter the SSID and the password of the wireless LAN access point on the same network as the connected computer. For “Security”, select the type used by the wireless LAN access point.
  • Page 121 Register your webcam account. Register the desired username and password for the camera. Make a note of the username and password as they will be used for establishing connections with computers. Press [Set on cam.]. Register the wireless LAN access point and webcam account to the camera.
  • Page 122 Press the < > button on the camera once. If connecting the camera and Connect app for Mini PTZ Cam via SSID, press the < > button twice. Click the app icon in the notification area on the right side of the computer taskbar.
  • Page 123 Enter the username and password set in step 5 and press the Connect button. The camera will be now available for use as a webcam. Specify this camera for use with web conferencing apps. Note To stop using the webcam and reconnect the camera to the Connect app for Mini PTZ Cam, restart the camera.

  • Page 124: Checking Messages From The App

    Checking Messages from the App Two types of messages from the camera can be checked on the home screen: communication and error messages. In case of errors, check for messages. Example of a communication message “New photo to recommend!” Example of an error message “Insert a card and restart the camera.”...

  • Page 125: Responding To Error Messages

    Responding to Error Messages When an error occurs, display the details of the error by following one of the procedures below. Then, eliminate the cause of the error by referring to the examples shown in this chapter. View error messages on the home screen. Tap the camera icon in the message display area of the home screen.
  • Page 126 W04: An error occurred in webcam mode (error code: W04). For details, check the Advanced Guide online. Check whether the security entered for the wireless LAN access point during the webcam setting procedure ( ) is correct. Check the network authentication and data encryption settings for the access point ( W05: An error occurred in webcam mode (error code: W05).
  • Page 127 W06: An error occurred in webcam mode (error code: W06). For details, check the Advanced Guide online. Wi-Fi conditions may be poor. Do not use near devices such as microwave ranges that have a frequency in the 2.4 GHz band. Bring this product near the device to which it will be connected (e.g., an access point or computer) without placing anything between the two.

  • Page 128: Other Information

    Other Information Access the settings screen. Tap [Other Settings].
  • Page 129 Select an option. [Camera firmware] Shows the camera firmware version. [App version] Shows the app version. [Privacy Policy] Opens a webpage for the privacy policy. [Third party software] Shows licensing information for open-source software and other technology used by the app.
  • Page 130 [Certification Logo Display] Shows certification logo information. [Update Firmware] For updating the camera firmware. Follow the instructions displayed.

  • Page 131: Reference

    Reference This chapter provides reference information that may be useful when shooting. • Troubleshooting Guide • Security • Specifications • Before Disposal...

  • Page 132: Troubleshooting Guide

    Problems with wireless features Playback problems If a problem occurs with the camera, first refer to this Troubleshooting Guide. If this Troubleshooting Guide does not resolve the problem, contact your dealer or nearest Canon Service Center. Power-related problems Cannot charge the camera.
  • Page 133 Shooting-related problems No images can be shot or recorded. Make sure the card is properly inserted ( If the card is full, switch to a card with free space, or delete unneeded images ( The card cannot be used. If a card error message is displayed, see Inserting/Removing Cards.
  • Page 134 Captured images are blurry. Make sure the dome cover is free of smudges or dust and not fogged up. Clean the camera as described in Handling Precautions: Camera Care ( ). For stubborn dirt, contact a Canon Service Center.
  • Page 135 Problems with wireless features Cannot pair with a smartphone. Use a smartphone compliant with Bluetooth Specification Version 4.1 or later. Turn on Bluetooth from the smartphone settings screen. Pairing with the camera is not possible from the smartphone's Bluetooth settings screen. Start Connect App for Mini PTZ Cam installed on the smartphone to pair the devices.
  • Page 136 Playback problems The file numbering does not start from 0001. File numbering may not start from 0001 if there are already images on the card. The shooting date and time recorded are incorrect. The smartphone's date and time are set on the camera when the devices are connected.

  • Page 137: Security

    Security If security settings have not been properly set, the following problems may occur. Transmission monitoring Third parties with malicious intent may monitor wireless LAN transmissions and attempt to acquire the data you are sending. Unauthorized network access Third parties with malicious intent may gain unauthorized access to the network you are using to steal, modify, or destroy information.

  • Page 138: Specifications

    Specifications Focal length 3.4 (W) - 10.2 (T) mm 35 mm equivalent focal length 19 (W) - 57 (T) mm equivalent F-number (max. aperture) f/2.8 (W) - 5.0 (T) Shooting distance 20 cm to ∞ (W) / 30 cm to ∞ (T) Pan/tilt movable range Pan/Tilt movable range Pan direction...
  • Page 139 16:9 aspect ratio 13526 * The number of possible shots apply to a UHS-I compliant 64 GB card based on Canon testing standards. * File size and number of possible shots vary depending on shooting conditions (including subject and ISO...
  • Page 140 * Video bit rate indicates video output only. Audio is not included. * Movie recording is interrupted if the maximum recording time per movie (29 min. 59 sec.) is exceeded. * When using Canon testing standard UHI-I compatible card. Card performance requirements...
  • Page 141 Metering brightness range During still photo shooting EV 1 to 18 During movie recording EV 4 to 18 * At room temperature, ISO Auto ISO speed During still photo shooting ISO speed (auto range) During auto shooting ISO 100–6400 During remote shooting ISO 100–6400 During movie recording Movie mode...
  • Page 142 Digital terminal Terminal type USB Type-C Transmission Equivalent to Hi-Speed USB (USB 2.0) Battery A rechargeable lithium-ion battery is built into the body. Available operating time Shooting mode Automatic shooting frequency setting Available operating time (approx.) 5 hr. 00 min. Automatic shooting Medium 3 hr.
  • Page 143 2.4 GHz band Channels 1 to 11 All data above is based on Canon testing standards and CIPA (Camera & Imaging Products Association) testing standards and guidelines. Dimensions and weight listed above are based on CIPA guidelines. Product specifications and appearance are subject to change without notice.

  • Page 144: Before Disposal

    Before Disposal Caution DISPOSE OF USED BATTERIES ACCORDING TO LOCAL REGULATIONS. Note A screwdriver for M1.7 Phillips head screws is recommended for screw removal. Turn the camera off. Lift and remove the rubber feet on the bottom of the camera with a narrow tool such as a regular screwdriver.
  • Page 145 Remove the body cover. Remove the battery.

  • Page 146: Trademarks And Licensing

    The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Canon Inc. is under license. Other trademarks and trade names are those of their respective owners. All other trademarks are the property of their respective owners.
  • Page 147 About MPEG-4 Licensing “This product is licensed under AT&T patents for the MPEG-4 standard and may be used for encoding MPEG-4 compliant video and/or decoding MPEG-4 compliant video that was encoded only (1) for a personal and non-commercial purpose or (2) by a video provider licensed under the AT&T patents to provide MPEG-4 compliant video.
  • Page 148 This product is designed to achieve optimum performance when used with genuine Canon accessories. Therefore, using this product with genuine accessories is highly recommended. Canon shall not be liable for any damage to this product and/or accidents such as malfunction, fire, etc. caused by the failure of non-genuine Canon accessories. Please note that repairs arising out of the malfunction of non-genuine accessories will not be covered by the warranty for repairs, although you may request such repairs on a chargeable basis.

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