5/21/2021
You are here:TI-Innovator™ Hub Troubleshooting
Troubleshoo ng
This sec on describes some problems you may encounter and gives sugges ons on how to resolve the problem.
If you need more assistance, contact TI-Cares.
TI-Innovator™ Hub Troubleshoo ng
On-Board Hub Components Troubleshoo ng
TI-Innovator™ Rover Troubleshoo ng
I/O Module Troubleshoo ng
TI-SensorLink Troubleshoo ng
Programming with TI-Basic Troubleshoo ng
TI-Innovator™ Sketch Troubleshoo ng
External Ba ery Troubleshoo ng
TI-Innovator™ Hub Troubleshoo ng
TI CE Graphing Calculator or TI-Nspire™ CX handheld is not recognizing the TI-Innovator™ Hub, what do I do? I don't see the green LED when I connect
my TI CE Graphing Calculator or TI-Nspire™ CX handheld to the TI-Innovator™ Hub?
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Make sure that the calculator is turned on.
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If you are using a USB Unit-to-Unit (Mini-A to Mini-B) cable to connect to a calculator, make sure to connect the "B" end of the cable to the
"DATA
B" port at the bo om of the Hub. Reversing this cable prevents the Hub from receiving power.
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Make sure your calculator has the latest opera ng system.
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Make sure the end of the USB cable connected to the calculator is inserted completely.
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Unplug the USB cable from the TI-Innovator™ Hub wait 3 seconds and re-plug the USB cable.
TI-Nspire™ CX computer so ware is not recognizing the TI-Innovator™ Hub, what do I do?
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Make sure you are using the latest version of TI-Nspire™ CX so ware. The latest version installs a driver that allows the computer to recognize
the TI-Innovator™ Hub.
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Make sure you are connec ng to the TI-Innovator™ Hub using the "DATA
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Unplug the USB cable from the TI-Innovator™ Hub wait 3 seconds and re-plug the USB cable
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If you are not using the USB cable provided with the TI-Innovator™ Hub, the cable may be a power only USB cable rather than a power and
data cable. Try a different USB cable.
How do I turn the Hub off?
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Turn off the host calculator or computer.
– OR –
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Disconnect the USB cable.
What does it mean when the Error LED blinks and the speaker makes a tone?
If the error LED blinks and the speaker makes a tone, there is an error in the commands being sent to the TI-Innovator™ Hub. Review the sample
commands for the on-board, I/O modules, and breadboard components for ideas on how to modify your program.
Why is a driver for Silicon Labs CP210x installed on my computer when I plug in the TI-Innovator™ Hub?
The TI-Innovator™ Hub uses the Silicon Labs chip for its USB interface. The driver is needed for the desktop so ware to communicate with the hub. This
will occur the first me you plug the TI-Innovator™ Hub into the computer.
https://education.ti.com/html/webhelp/EG_Innovator/EN/index.html
Troubleshooting
B" port on the TI-Innovator™ port
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