Sony KV-XF29M35 Service Manual page 22

Troubleshooting
If you find any problem while viewing your TV, please check the following guide. If
any problem persists, contact your Sony dealer .
Symptom
Solutions
Snowy picture
• Check the antenna cable and connection
on the TV, VCR and on the wall.
(page 4)
• Display the CH PRESET menu and
select "MANUAL PROGRAM" to
preset the channel again. (page 26)
Noisy sound
• Check the antenna type (VHF/UHF).
Contact a Sony dealer for advice.
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Try using a booster.
Distorted picture • Turn off or disconnect the booster if it is
in use.
Noisy sound
Good picture
• If the sound of all the channels are
noisy, display the CH PRESET menu
and check the TV system (TV SYS)
setting (page 27), then select "AUTO
PROGRAM" to preset the channels
again (page 29).
• If the sound of some channels are noisy,
Noisy sound
select the channel, then display the CH
PRESET menu and select the
appropriate TV system (TV SYS).
(page 27)
• Check the power cord, antenna and the
No picture
VCR connections.
• Press u (power).
• Press U (main power) on the TV to turn
off the TV about five seconds, then turn
it on again.
No sound
Troubleshooting (continued)
Good picture
Possible cause
• Connection is loose or the
cable is damaged.
No sound
• Channel presetting is
inappropriate or
incomplete.
• The antenna type is
Dotted lines or stripes
inappropriate.
• The antenna direction is
inappropriate.
• Signal transmission is low.
• Broadcast signals are too
Double images or
strong.
"ghosts"
No color
• The TV system (TV SYS)
setting or Channel
presetting is inappropriate
or incomplete.
Abnormal color patches
• The power cord, antenna
or VCR is not connected.
• The TV is not turned on.
TV cannot receive stereo
broadcast signal.
continued
32
31
Additional Information Additional Information
Symptom Solutions
¸
• Press + to increase the volume level.
• Press ¤ to cancel the muting.
• Press A/B until a good sound is
heard.
• Do not use a hair dryer or other
equipment near the TV.
• Adjust the antenna direction for
minimum interference. Contact a Sony
dealer for advice.
• Use a highly directional antenna.
• Use the fine tuning (FINE) function.
(page 28)
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Turn off or disconnect the booster if it is
in use.
• Display the A/V CONTROL menu and
select "ADJUST" of PICTURE MODE,
then adjust the COLOR level. (page 21
and 22)
• Display the CH PRESET menu and
check the color system (COL SYS)
setting (usually set this to AUTO).
(page 29)
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Keep external speakers or other
electrical equipment away from the TV.
Do not move the TV while the TV is
turned on. Press U (main power) on the
TV to turn off the TV for about five
minutes, then turn it on again.
• Press A/B until "AUTO" appears on
the screen.
Possible cause
• The volume level is too
low.
• The sound is muted.
• Broadcast signal has a
transmission problem.
• There is local interference
from cars, neon signs, hair
dryers, power generators,
etc.
• Broadcast signals are
reflected by nearby
mountains or buildings.
• The antenna direction is
inapproprite.
• Use of a booster is
inappropriate.
• The color level setting is
too low.
• The color system setting is
inappropriate.
• The antenna direction is
inapproriate.
• There are magnetic effects
from external speakers or
other electrical equipment
that may affect the TV.
• The direction of the earth's
magnetic field may affect
the TV.
• The stereo reception
setting is inappropriate.