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Wireless Relay Troubleshooting Guide Only for use with the iO-WR www.iohvaccontrols.com For Technical Support Call Toll Free: 866-225-5032...
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Board Layout & LED Definitions iO-WR-BM Base Module Checked Box Reset Button Terminal Designations 3 Send Channels 1 Receive Channel LED Indicator Communicating – Solid Green w/ Blinking Every 15 Seconds Loss of Communications – Solid Ready to Pair with SM – Alternating Blinking between...
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Mounting the iO-WR on or inside of a metallic surface will result is a significant drop in signal strength. The iO-WR can communicate up to 100 feet line of sight. The distance it is able to communicate decreases based on the type of building material on the job sight and the quantity of material the iO-WR is trying to transmit through.
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Wiring the iO-WR If the iO-WR modules are both showing that they are communicating with one another (see page 2), but the outdoor unit is not turning on when the thermostat makes a ‘Y’ call, then there is either a wiring issue or a thermostat issue.
It should never be installed inside of the cabinet of the indoor unit or compressor. Mounting the iO-WR on or inside of a metallic surface will result is a significant drop in signal strength. If the iO-WR has indicated that communications have been lost which will...
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Resetting & Reprogramming the iO-WR Resetting 1. Bring the Base Module and Satellite Module next to each other. They can share the same power supply. 2. On each module, press and hold the push button as power is applied. This step does not need to be completed simultaneously on both the Base Module and the Satellite Module.
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24Vac Constant Power 3. Remove power from the iO-WR modules and install each module in it’s intended location as far from metallic surfaces as possible. If after these steps are taken, the iO-WR is still unable to communicate, contact iO HVAC Controls for further tech support.
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