Sony Walkman NWZ-S544 Operation Manual page 100

100
100
Troubleshooting
Operation
There is no sound.
 The volume level is set to zero.
 Turn the volume up (  p. 5).
 The headphone plug is not connected properly.
 Connect the headphone plug properly (  p. 6).
 The headphone plug is dirty.
 Clean the headphone plug with a soft dry cloth.
 No songs or videos are stored on the player.
 Follow the instructions in the displayed message, and transfer songs or videos
from the computer.
There is no sound from the built-in speakers.
 The output switch is set to the  (headphones) position.
 Set the output switch to the  (speaker) position (  p. 7).
 The remaining battery power is low or insufficient.
 If the remaining battery power is low or insufficient, sound from the built-in
speakers may not be output though sound from the headphones may be output.
In this case, charge the battery by connecting the player to a running computer
(  p. 18).
 The volume level is set to low.
 Sound from the built-in speakers may be hard to listen to due to surrounding
noise. In this case, turn the volume up (  p. 5).
Data cannot be played.
 The battery is consumed.
 Charge the battery fully (  p. 18).
 If the player does not react, even after charging the battery, press the RESET
button to reset the player (  p. 99).
 No data is stored on the player.
 Follow the instructions in the message, and transfer data from the computer.
 Transferred files are not in a playable format. For details, see "Supported file
format" of "Specifications" (  p. 125).
 Songs or videos may not be playable, depending on the file format (  p. 125).
 Photos may not be displayable, depending on their file size or file format ( 
p. 125).
 The playback limitation period of the song has expired due to subscription
conditions, etc.
 Songs with an expired playback limitation period cannot be played back. Update
them using the software used for transferring.
 After transferring by drag-and-drop in Windows Explorer, data hierarchy levels do
not correspond to the player (  p. 29, 34).
Continued 