Sony PCV-RZ302 User Manual page 81

Getting help
My computer or software program is not responding
If you suspect one application is locking your system, you can try to stop it, as follows:
1 Press <Ctrl>+<Alt>+<Delete> simultaneously.
The Windows Task Manager screen appears.
2 Scroll down until you see an application with the status Not responding.
3 Select this application from the list and click End Task.
Windows
If it fails to do so, a second dialog box appears.
4 Select End Task again.
If the above method does not work or you do not know which application is locking your system, shut down
the computer, as follows:
1 Click the Start button.
2 Select Turn Off Computer, and then Turn off in the dialog box that appears.
❑
If the above method does not work, press the power button and hold it for at least six seconds. This turns
off the power, risking the loss of unsaved data.
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If your computer locks up while playing a disc, stop the disc by pressing the eject button on the disc drive,
then restart your computer.
❑
If the message Application not responding appears, click End Now. Please be warned that you will
lose unsaved data.
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If this happens regularly:
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Contact the software publisher or designated provider for technical support.
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Make sure the software is compatible with your equipment and operating system.
❑
Try reinstalling the software.
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tries to close the application.
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