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Sony PCV-RZ14G Online Help Center (VAIO User Guide) User Manual

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Welcome
Thank you for purchasing your Sony VAIO
easy-to-use functionality. The information provided here is designed to help you to become familiar with the hardware and
software applications included with your system.
View the
Latest Updates
View the
VAIO
Computer
®
software information.
computer! Your new computer is a superb blend of high technology and
®
for your computer.
Specifications, which describes your computer's hardware configuration and preinstalled
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   Summary of Contents for Sony PCV-RZ14G Online Help Center (VAIO User Guide)

  • Page 1 Welcome Thank you for purchasing your Sony VAIO easy-to-use functionality. The information provided here is designed to help you to become familiar with the hardware and software applications included with your system.  View the Latest Updates for your computer.
  • Page 2: Getting Started

    Getting Started Congratulations on your purchase of the Sony VAIO state-of-the-art computer functionality with the latest audio, video and information technology features.  Unpacking your Computer  Planning An Ergonomic Work Space  Locating Controls And Ports  Setting Up Your Computer ...
  • Page 3: Unpacking Your Computer

    Unpacking your Computer Your computer may not be supplied with the same accessories shown, depending on the system configuration you purchased. For details on the accessories supplied with your computer, see the online Specifications sheet. Com puter and supplied accessories * The supplied speakers may vary, depending on the VAIO computer model purchased.
  • Page 4  System Recovery CD(s) — Restore the software applications that shipped with your computer if they become corrupted or are erased. The supplied System Recovery CDs can only be used to restore the hard disk of this Sony computer. ...
  • Page 5: Planning An Ergonomic Work Space

    Planning An Ergonomic Work Space Before you set up your new computer, find the best location for your new computer and plan your work space. There are several ergonomic factors to consider when you arrange your work space:  Stable work surface — Use a stable work surface large enough to support the computer and other peripheral equipment.
  • Page 6: Locating Controls And Ports

    To view the specific connection capabilities for your system, see the online specifications sheet. i.LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection. The i.LINK connection may vary, depending on the software applications, operating system, and compatible i.LINK devices. All products with an i.LINK connection may not communicate with each other.
  • Page 7 About the front panel (PCV-RZ series model) The front panel of your VAIO Computer enables access to the optical and floppy disk drives. On certain models, the front panel also provides access to Giga Pocket Personal Video Recorder jacks and ports, a Memory Stick media slot and the Universal Serial Bus (USB), and i.LINK Front panel (PCV- RZ series m odel, equipped with Giga Pocket features) Optical drive 1...
  • Page 8 Turns the computer on and off. Stand by indicator Light is red when the computer is placed in Stand by mode. Optical drive access indicator Light is amber while reading and writing data from and to the optical drives. Hard disk drive access indicator Light is amber while reading and writing data from and to the hard disk.
  • Page 9 i.LINK (4-pin) port (IEEE 1394) Connection for a compatible digital device. For your convenience, your computer includes Giga Pocket, USB, and i.LINK ports and jacks on both the front and back panels. (A 4-pin i.LINK port is located on the front panel and a 6-pin i.LINK port is located on the back.) Page 9...
  • Page 10 About the front panel (PCV-RX series model) The front panel of your VAIO Computer enables access to the optical and floppy disk drives. It also includes access to the Memory Stick media slot, Universal Serial Bus (USB), and i.LINK Front panel (PCV- RX series m odel) Optical drive 1 See the online specifications sheet for optical drive information.
  • Page 11 Light is amber while reading and writing data from and to the hard disk. Power switch and power indicator Turns the computer on/off. The indicator light is blue while the power is on and amber when the computer is in Stand by mode.
  • Page 12 About the back panel (PCV-RZ series model) The back panel of your computer contains the ports for supplied and optional accessories. The icons on the back panel locate and identify the ports on your computer. Back panel (PCV- RZ series m odel equipped with Giga Pocket features) AC Input port Connection for the supplied power cord.
  • Page 13 Connection and power for a compatible digital device such as a Sony Digital Handycam Universal Serial Bus 2.0 (USB) ports (4) High-speed connections for compatible USB devices. Microphone jack Connection for a microphone (optional). Headphones jack Connection for the supplied speakers or optional headphones.
  • Page 14 Connection for an audio cable (supplied). Video/S-video Out jack Connection for a video cable adapter (supplied) or an S-video cable (optional). Audio In jack Connection for an audio cable (supplied). Video/S-video In jack Connection for a video cable adapter (supplied) or an S-video cable (optional). (For models equipped with Giga Pocket) VHF/UHF port Connection for a coaxial cable (supplied).
  • Page 15 About the back panel (PCV-RX series model) The back panel of your computer contains the ports for supplied and optional accessories. The icons on the back panel locate and identify the ports and jacks on your computer. Back panel (PCV- RX series m odel) Mouse port Connection for a PS/2 mouse.
  • Page 16 Connection for a digital audio or optical device. Universal Serial Bus 2.0 (USB) ports (4) Connection for compatible USB devices. Microphone jack Connection for a microphone (optional). Headphones jack Connection for the supplied speakers or optional headphones. Line In jack Connection for an audio device.
  • Page 17 T he s peaker model s upplied with your c omputer may vary, depending on the s ys tem purc has ed. See the online s pec ific ation s heet for information on s upplied ac c es s ories . Page 17...
  • Page 18 About the remote control Giga Pocket Personal Video Recorder features are controlled with the remote control stop video recording and playback, select channels, and set viewing preferences. This section describes the basic functions of your remote control. Rem ote control MUTE button Press to turn off the sound.
  • Page 19 Press to view available sound mode options on the monitor/display. TV/VIDEO button Press to change the on-screen image from the TV/Recording deck to external video equipment, such as your VCR. DVD angle button Not available for Giga Pocket functions. See the DVD player software instructions for more information. DVD Subtitle button Not available for Giga Pocket functions.
  • Page 20 Press to launch the DVD player software. Press again to exit the DVD player software. CHANNEL button Press to switch channels automatically (no number input required). VOLUME button Press to raise or lower the volume. REC Mode button Press to select the recording mode. REC and REC STOP buttons Press the REC button to record TV programs being viewed on the TV/Recording deck.
  • Page 21: Setting Up Your Computer

    Setting Up Your Computer Your computer may not be equipped with all of these hardware features, therefore some instructions may not apply to your specific computer. The location of the controls, ports, and jacks may vary from the illustrations shown in this section. See the online specifications sheet for your system's configuration.
  • Page 22 Connecting a display (monitor) Plug the display cable into the Monitor port. If necessary, plug the display cable into the rear of the display. To connect a display (PCV- RZ series m odel shown) To connect a DVI display (PCV- RZ series m odel shown) Install your equipment so that you can easily reach the power outlet in the event of an emergency.
  • Page 23 Connecting the speakers Plug the cable attached to the back of the left speaker into the L Out jack on the back of the right speaker. Plug the cable attached to the back of the right speaker into the Headphones jack, located on the back panel of your computer.
  • Page 24 Connecting the PCVA-SP3 speakers with an AC adapter Plug the cable attached to the back of the left speaker into the L Out jack on the back of the right speaker. Plug the cable attached to the back of the right speaker into the Headphones jack. Plug the jack end of the AC adapter cord into the DC In jack on the back of the right speaker and plug the other end into a grounded AC wall outlet or power strip.
  • Page 25 Connecting the keyboard and mouse Plug the keyboard cable into the Keyboard port on the back of the computer. Plug the mouse cable into the Mouse port. To connect the keyboard and m ouse (PCV- RZ series m odel shown) Page 25...
  • Page 26 Connecting the telephone and modem cables Unplug your telephone from the wall jack. Plug the modem cable (supplied) into the Modem line jack on the computer, and then plug the other end of the cable into the wall jack. To connect the telephone and m odem cable (PCV- RZ series m odel shown) Your computer has a protective sticker Connect only 10BASE-T and 100BASE-TX cables to the Ethernet port.
  • Page 27 Connecting the power cords Plug the power cord into the back of the computer. Plug both the display and power cords into a grounded AC wall outlet or a power strip. To connect the power cords (PCV- RZ series m odel shown) To connect the power cords (PCV- RX series m odel shown) Page 27...
  • Page 28 Page 28...
  • Page 29: Turning On Your Computer

    Turning On Your Computer When you start your system for the first time, your computer may detect new equipment and display a dialog box that prompts you to restart your computer. Respond to this prompt immediately. Press the power switch on the computer to turn on the power. Press the power switch on the display to turn on the power.
  • Page 30: Registering Your Computer

    Registering Your Computer Take advantage of Sony's commitment to quality customer support and receive these benefits by registering your computer:  Sony Customer Support — Communicate with a Support Representative to troubleshoot problems you may be having with your computer.
  • Page 31 Setting Up Your Dial-up Connection The first time you turn your computer on, follow these steps to set up your dial-up connection: Click Start from the Windows taskbar and select All Programs. Point to Accessories, point to Communications, and then click New Connection Wizard. The Location Information window appears.
  • Page 32 Follow the on-screen instructions to finish setting up your dial-up connection. Page 32...
  • Page 33: Turning Off Your Computer

    Turning Off Your Computer Follow these steps when you are ready to turn off your computer for an extended period of time. To avoid loss of data, do not use the Power switch to turn off the computer. To turn off your computer Click Start in the Windows taskbar, then select Turn Off Computer.
  • Page 34: Configuring Your Vaio Computer

     About Your Hard Disk Drive Partition  i.LINK Compatibility  VAIO Action Setup  Changing The Sony Software Window Design  Using The Memory Stick Media Slot  Using The PC Card Slot Page 34...
  • Page 35: About Your Hard Disk Drive Partition

    About Your Hard Disk Drive Partition To improve the performance of Sony audio and video software applications, the hard disk drive on your computer has been formatted with two partitions, C and D. Some Sony software applications save files to the D partition. This prevents large video captures from consuming the available space on your C partition.
  • Page 36 Defragmenting your hard disk drive If you encounter frame dropping while recording digital video onto your hard disk drive, defragmentation may be necessary. Deactivate your screen saver and close other open applications, if applicable. Click Start in the Windows taskbar and select All Programs. Point to Accessories, point to System Tools, and then select Disk Defragmenter.
  • Page 37 Web site at http://www.sonystyle.com. i.LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection. The i.LINK connection may vary, depending on the software applications, operating system and compatible i.LINK devices. All products with an i.LINK connection may not communicate with each other.
  • Page 38 Connecting an i.LINK (IEEE 1394) device Use the symbol to locate the i.LINK port on your compatible i.LINK device and on your computer. Plug the i.LINK cable connector into this port. Plug the other end of the cable into the corresponding 4- or 6-pin i.LINK port on your computer. See the instructions that came with your i.LINK device for more information on installation and use.
  • Page 39: Vaio Action Setup

    VAIO Action Setup VAIO Action Setup manages the settings for your computer's Shortcut keys (S Keys). ® Shortcut Keys The programmable S Keys are set to launch the following applications:  S1 — Microsoft Outlook Express ® ®  S2 — Microsoft Internet Explorer ®...
  • Page 40 Changing the settings of the S keys You can reprogram the S keys to launch other applications. Click Start in the Windows taskbar and select All Programs. Select VAIO Action Setup, then click VAIO Action Setup. You can also double-click Setup.
  • Page 41 Changing The Sony Software Window Design You can select from different window designs for certain Sony software applications and create your own personal computing environment. Page 41...
  • Page 42 Click << or >> and select the desired design. Click Apply. The "UI Design Selector" window design changes. The window design for your Sony software will match the "UI Design Selector" window. To try another selection, click << or >>, then click Apply.
  • Page 43 Using The Memory Stick Media Slot Your computer may not be equipped with a Memory Stick hardware configuration purchased. To view the specific system configuration for your computer see the online specifications sheet. A Memory Stick media is a compact, portable, and versatile data storage media designed for exchanging and sharing digital data with similarly equipped products.
  • Page 44 Do not remove the Memory Stick media while the media access indicator light is on. The media or its data may become damaged. To remove a Memory Stick media A small portion of the Memory Stick media remains extended when it is inserted into the Memory Stick media slot. Press and release the extended portion of the Memory Stick media.
  • Page 45 Using The PC Card Slot Your computer may not be equipped with a PC card slot as described in this section, depending on the hardware configuration purchased. To view the specific system configuration for your computer see the online specifications sheet. Your computer's PC card slot supports Type I or Type II PC (PCMCIA) cards.
  • Page 46 Close all applications that may access the PC Card to avoid data loss. Double-click the Safely Remove Hardware icon in the Windows Click to select the name of the card that you want to eject and click Stop. The Stop a Hardware Device window appears.
  • Page 47 Setting up the remote control Your computer may not be supplied with the remote control, depending on the hardware configuration purchased. A remote control is only supplied with computers that are equipped with Giga Pocket hardware features. To view the specific system configuration for your computer, see the online specifications sheet.
  • Page 48 In the future you may want to increase the functionality of your VAIO computer. This section describes how to perform basic upgrades and maintenance on your system. For more information on upgrading your computer, see the computer's System Reference Manual. You can download the System Reference Manual from the Sony Web site at http://www.sony.com/pcsupport.
  • Page 49 Overview The procedures in this section assume that you are familiar with the general terminology associated with personal computers and with the safety practices and regulatory compliance required for using and modifying electronic equipment. Your computer may not be equipped with all of the hardware features discussed in this section, therefore, some instructions may not apply to your specific computer.
  • Page 50: Removing The Side Panel

    Removing the Side Panel To remove the side panel (PCV-RZ series model) Shut down your computer and turn off all peripheral devices, such as your printer. Unplug your computer and disconnect any peripheral devices. Locate the two tabs on the back edge of the right side panel. Press up on these tabs and slide the side panel towards you.
  • Page 51 panel. Page 51...
  • Page 52 9.05 inches. Add-on card configuration varies by model. Some models, such as Configure-to-Order (CTO) systems, may contain preinstalled add-on cards. Observe the proper safety precautions when you add cards to your Sony computer. See your computer. To install an add-on card Shut down your computer and turn off all peripheral devices, such as your printer.
  • Page 53 Attach any internal cables that the card requires. See the instructions supplied with the add-on card. Replace the side panel. See Replacing the Side Reconnect all peripheral devices and the power cord, and then turn on the computer. Panel. Page 53...
  • Page 54: Installing Memory

    Installing Memory The amount of preinstalled memory may vary, depending on the system configuration you purchased. Your computer may ship with all available memory slots filled. See the online specifications sheet for details about the amount of memory installed in your computer. For memory replacement or upgrades, use only 2.5 V, 64-bit, PC2100 DDR-SDRAM Dual Inline Memory Modules (DIMM).
  • Page 55 To install memory Shut down your computer and turn off all peripheral devices, such as your printer. Unplug your computer and any peripheral devices. Remove the side panel. See Gently place the unit on its side. If necessary, remove any cables, add-on cards, or other components to access the DIMM slots.
  • Page 56 10. Press down evenly against the DIMM's upper corners. The end latches snap into position, holding the module in place. To avoid damaging a DIMM slot, move the end latches slightly outward to relieve pressure. The module clicks into place. 11.
  • Page 57: Replacing The Lithium Battery

    Dispose of the lithium battery properly. In some areas, the disposal of lithium batteries in household or business trash may be prohibited. You can return your unwanted lithium batteries to your nearest Sony Service Center or Factory Service Center. To locate a Service Center near you, visit the Sony Computing Support Web site at http://www.sony.com/pcsupport.
  • Page 58: Installing An Additional Hard Disk Drive

    Configure-to-Order (CTO) systems, may already have a second hard disk drive installed. Your system can support ATA-33, ATA-66, or ATA-100 hard disk drives. Sony recommends using an ATA-100 hard disk drive to take full advantage of your system's features.
  • Page 59 Slide the new drive into the drive holder and align the holes on each side of the drive bay. Attaching the driv e screws Secure the drive to the drive holder with screws, through the holes on each side of the drive holder. Your new hard disk drive is supplied with the necessary screws.
  • Page 60 Replacing the driv e holder (PCV- RX series m odel) 13. Replace the side panel. See 14. Reconnect the power cord to your computer. To identify additional hard disk space When you initialize the new hard disk drive, it must be configured as an extended partition in Windows NT file system (NTFS) format.
  • Page 61: Replacing The Side Panel

    Replacing the Side Panel To replace the side panel (PCV-RZ series model) Align tabs on the side panel to the tracks on the chassis frame. Gently slide the side panel onto the chassis, until the tabs lock the panel into place. Replacing the side panel (PCV- RZ series m odel equipped with Giga Pocket) To replace the side panel (PCV-RX series)
  • Page 62 System and Application Recovery CD(s) You can restore your system, individual software applications, or drivers, using the Recovery CDs.  Using The System Recovery CD(s)  Using The Application Recovery CD(s) Page 62...
  • Page 63 The System Recovery CD can only be used to restore the hard disk drive of the Sony computer you purchased. The System Recovery process removes all software that you may have installed since you started using your computer.
  • Page 64 System Recovery options Default System Drive Recovery (Recommended) All data on Drive C is deleted. The factory default settings and software applications are restored on this drive only. Change partition size and recover All partitions, custom installations, and changes are removed from the hard disk drive. You can set the partition sizes for both the Drive C and Drive D.
  • Page 65 Using the System Recovery CD(s) Your system may take a few minutes to load necessary files. A blue screen appears during the downloading process. Press the disc eject button to open the optical disc drive and extend the disk tray. Insert the System Recovery CD (CD #1) in your computer's optical drive.
  • Page 66 Using The Application Recovery CD(s) The Application Recovery CD utility enables you to reinstall individual software, individual drivers, and to repair software if they become corrupted or are erased. You can reinstall a software application or driver to correct a problem that you are experiencing with your computer, peripheral hardware, or specific software.
  • Page 67 Double-click the application you want to reinstall. The software's installation wizard begins. Follow the on-screen instructions to complete the application recovery process. If you have questions about using the Application Recovery CD(s), visit the Sony Computing Support Web site at http://www.sony.com/pcsupport.
  • Page 68 Reinstalling device drivers The Microsoft Windows XP operating system is capable of reinstalling the original factory-installed device drivers, without ® ® using the Application Recovery CD(s). Click Start in the Windows taskbar, then right-click My Computer. A shortcut menu appears. Click Properties.
  • Page 69 Insert Application Recovery CD #1 into the optical disc drive. The VAIO welcome window appears. Click OK, then click Quit to close the Sony Application Recovery utility. Without removing the Application Recovery CD from the optical drive, click Start in the Windows taskbar and then right-click My Computer.
  • Page 70: Troubleshooting

    Troubleshooting This section describes how to troubleshoot common problems. You can also find helpful information on how to use your computer's hardware features and preinstalled software. Your computer may not be equipped with all of the features or software discussed in this section, depending on the system configuration purchased. ...
  • Page 71: About Vaio Computer Functions

    About VAIO Computer Functions My computer does not start.  Check that the computer is plugged into a power source and that it is turned on. Check that the power light is lit on the front panel of the computer. ...
  • Page 72 About VAIO Computer Functions My computer does not start.  Check that the computer is plugged into a power source and that it is turned on. Check that the power light is lit on the front panel of the computer. ...
  • Page 73 Why did my computer or software application stop responding? You can try to locate and close the software application that has stopped responding. Press the Ctrl+Alt+Delete keys. The Windows Task Manager window appears. From the Applications tab, locate the application that has the status message, "Not responding." Select the application that has a Not Responding status and click End Task.
  • Page 74 Why does the Windows operating system stop responding during shutdown? The Windows operating system may not shut down properly for many reasons, including incompatible or conflicting drivers, damaged files, or non-responsive hardware. For troubleshooting information, you can search Windows Help. Click Start in the Windows taskbar and select Help and Support.
  • Page 75 I cannot find the Windows taskbar. The Windows taskbar may be hidden or minimized.  Use the mouse to locate a hidden taskbar by pointing to the left, right, top, and bottom edges of the screen. The taskbar appears when the cursor is placed over its location. Right-click on the taskbar and select Properties from the shortcut menu.
  • Page 76 Why is my system running slowly?  The system responsiveness varies depending with the number of applications that are open and running. Close any applications that you are not currently using.  Increasing the system memory may also help. For information on installing memory, please see the online VAIO User Guide.
  • Page 77 You can change the parallel port type using the System Setup utility (CMOS Setup Utility). To access System Setup: Click Start in the Windows taskbar and select Turn Off Computer. Select Restart. When the Sony screen displays, press the F2 key on your keyboard. Select the Advanced tab from the Setup Utility screen.
  • Page 78 Where can I find a listing of my computer's preinstalled software titles? You can find details about the drives, cards, and memory modules, that are installed on your system by viewing the online specifications sheet. This online document describes the hardware configuration of your VAIO computer. To access the online specifications sheet: Click Start in the Windows ®...
  • Page 79: About Software

    About Software How do I create an audio CD with preinstalled Sony software? Your VAIO computer has SonicStage ® software that enables you work with digital music from audio CDs and from the Internet. You can play music on your computer, create custom audio CDs, and check music out to compatible digital music devices.
  • Page 80 About Software How do I create an audio CD with preinstalled Sony software? Your VAIO computer has SonicStage ® software that enables you work with digital music from audio CDs and from the Internet. You can play music on your computer, create custom audio CDs, and check music out to compatible digital music devices.
  • Page 81 How do I use the System Restore feature in Windows XP? System Restore is a feature of the Microsoft a previous state, if a problem occurs. System Restore provides the following support:  Restores your system to a previous state. ...
  • Page 82 How do I copy files to a recordable CD media, using Microsoft Windows XP? You can copy files to CD-R or CD-RW discs, using the installed CD-RW or DVD-RW drive. Copying files and folders to a CD Insert a blank CD-R or CD-RW disc into your CD-RW or DVD-RW drive. (If the CD Drive window appears, click Take no action.) Click Start in the Windows ®...
  • Page 83 Where can I find a listing of my computer's preinstalled software titles? You can find details about the drives, cards, and memory modules, that are installed on your system by viewing the online specifications sheet. This online document describes the hardware configuration of your VAIO computer. To access the online specifications sheet: Click Start in the Windows ®...
  • Page 84 About Using The Optical Disc Drive(s) Your computer may not be equipped with all of the hardware features listed in this section. To view the specific hardware configuration for your system, see the online specifications sheet. Page 84...
  • Page 85 Why doesn't my optical drive tray open? Use the Eject button Make sure the computer is turned on. Press the Eject button on the drive. Use the My Computer icon Click Start in the Windows taskbar, then select My Computer. Right-click the appropriate optical drive icon.
  • Page 86 When I click an application icon, the message, "You must insert the application CD into your drive" appears and the software does not start.  Some software applications require specific files that are located on the application's CD-ROM. Insert the disc and try starting the program again.
  • Page 87 Why can't I play a DVD or CD media?  After inserting your optical disc, wait a few seconds for it to be detected before trying to access it.  Verify that the disc is in the tray with the label side facing up. ...
  • Page 88 Why isn't my DVD playing properly? If a region code warning appears when you are using the DVD player application, it may be that the region code of the DVD you are trying to play is incompatible with the region code setting of your optical drive. A region code is listed on the disc packaging.
  • Page 89 Why doesn't my optical drive (DVD-RW) record to CD-RW media at higher speeds? If you are having difficulty formatting CD-RW media for recording purposes, try changing the write speed to a lower setting. Your media must support writing speeds at 2X or lower. See the Help or documentation that came with your CD or DVD recording software application for details on adjusting the write speed settings.
  • Page 90 Why doesn't my optical drive (CD-RW) record to CD-RW media? If you are having difficulty with writing, erasing, or formatting on your CD-RW media, the reason may be that the media is not compatible with your high-speed CD-RW drive. Try using CD-RW media that is identified as "high-speed" (4X or higher) for maximum performance and compatibility.
  • Page 91: About The Speakers

    About The Speakers Why is there no sound in any application?  Check that the speakers are plugged into the Headphones jack.  If your speakers have a mute button, verify that it is turned off.  If your speakers are powered by batteries, verify that the batteries are inserted properly and that they are charged.
  • Page 92 About The Speakers Why is there no sound in any application?  Check that the speakers are plugged into the Headphones jack.  If your speakers have a mute button, verify that it is turned off.  If your speakers are powered by batteries, verify that the batteries are inserted properly and that they are charged.
  • Page 93: About The Modem

    About The Modem Why is my modem connection slow? Many factors influence modem connection speed:  Telephone line noise  Incompatibility with other telephone equipment such as fax machines or other modems.  Internet Service Providers (ISP) connection capability may vary. If you think your modem is not connecting properly to other PC-based modems, fax machines, or your ISP, check the following: ...
  • Page 94 About The Modem Why is my modem connection slow? Many factors influence modem connection speed:  Telephone line noise  Incompatibility with other telephone equipment such as fax machines or other modems.  Internet Service Providers (ISP) connection capability may vary. If you think your modem is not connecting properly to other PC-based modems, fax machines, or your ISP, check the following: ...
  • Page 95 Check that the access telephone number (POP) is correct.  All software applications that are preinstalled by Sony are compatible with your computer's modem. If you have installed other software, contact the software publisher for information on how to configure the software in order to recognize the modem.
  • Page 96 How do I change my modem to rotary or Touch-Tone dialing? Click Start in the Windows taskbar, then click Control Panel. Click Printers and Other Hardware, then click Phone and Modem options. From the Dialing Rules tab, click Edit. The Edit Location dialog box appears. Select the Tone or Pulse option.
  • Page 97 About The Microphone Why doesn't my microphone work properly? Check that the microphone is plugged into the Microphone jack. Page 97...
  • Page 98 About The Microphone Why doesn't my microphone work properly? Check that the microphone is plugged into the Microphone jack. Page 98...
  • Page 99 Why is my microphone so sensitive to background noise? If you find there is too much background noise when you record sound, you should adjust the microphone gain by following these steps: Click Start in the Windows taskbar, then click Control Panel. Click Sounds, Speech, and Audio Devices, then click Sounds and Audio Devices.
  • Page 100: About The Mouse And Keyboard

    About The Mouse And Keyboard Why doesn't my mouse work properly?  Check that the mouse is plugged securely into the Mouse port.  Save and close all open applications. Turn off your computer, wait approximately 10 seconds, and then restart your computer.
  • Page 101 About The Mouse And Keyboard Why doesn't my mouse work properly?  Check that the mouse is plugged securely into the Mouse port.  Save and close all open applications. Turn off your computer, wait approximately 10 seconds, and then restart your computer.
  • Page 102 How do I set up my mouse for left-hand use? Click Start in the Windows taskbar, then click Control Panel. Click Printers and Other Hardware, then click Mouse. The Mouse Properties dialog box appears. From the Buttons tab, select Switch primary and secondary buttons under the Button Configuration options. Click Apply, then click OK.
  • Page 103 Why doesn't my keyboard work properly?  Check that the keyboard is securely plugged into the Keyboard port.  Save and close all open applications. Turn off your computer, wait approximately 10 seconds, and then restart your computer. Page 103...
  • Page 104 About Using Peripheral Equipment How do I change the video resolution of my display? Click Start in the Windows taskbar and then select Control Panel. Select Appearances and Themes, then select Change the screen resolution. Click the Settings tab. Change the Screen resolution and Color quality to the desired levels. Click Apply and then click OK.
  • Page 105 About Using Peripheral Equipment How do I change the video resolution of my display? Click Start in the Windows taskbar and then select Control Panel. Select Appearances and Themes, then select Change the screen resolution. Click the Settings tab. Change the Screen resolution and Color quality to the desired levels. Click Apply and then click OK.
  • Page 106 How do I install a printer?  If your printer has a USB, IEEE 1394, or infrared connection, contact the printer manufacturer for information or updates that may be required for proper installation.  Check the printer manufacturer's Web site for the latest drivers for your operating system before proceeding with installation.
  • Page 107 Why doesn't my connected printer function when the computer resumes from a power saving mode? Clear the printer memory by turning the printer off for approximately 10 seconds, and then turning it back on. Page 107...
  • Page 108: Notes On Use

    Notes on Use The information in this section provides basic procedures for handling your system and common peripheral devices, using storage media, and locating upgrade procedures. A support resource listing is also provided to help you locate the appropriate support options. ...
  • Page 109: About The Power Source

    About The Power Source Before opening your computer, turn the system off and let it cool down for 10 minutes. This protects you against internal components that may be too hot to handle.  Your computer operates on 100-120 V AC 50/60 Hz only. ...
  • Page 110: About Disposing Of The Lithium Battery

    Do not handle damaged or leaking lithium batteries. The lithium battery may explode if mistreated. Do not disassemble it or dispose of it in fire. Replace the battery with a Sony CR2032 lithium battery. Using a type of battery other than a CR2032 may present a risk of fire or explosion.
  • Page 111: About Handling The Computer System

    Your computer, keyboard, and mouse consist of high-precision electronic parts. Do not drop them or bump them against other objects.  Your Sony computer will not work with party lines, cannot be connected to a coin-operated telephone, and may not work with multiple telephone lines or a private branch exchange (PBX). ...
  • Page 112: About Upgrading Your Computer System

    About Upgrading Your Computer System The upgrading procedures described in the online manual, assume familiarity with the general terminology associated with personal computers and with the safety practices and regulatory compliance required for using and modifying electronic equipment.  Disconnect the system from its power source and from telecommunications links, networks, or modems before you open the system or follow any of the upgrading procedures described in the online manual.
  • Page 113  Do not change the display refresh rate to 85 Hz, as DVD playback and the DVgate software may not function correctly. Sony recommends that you keep your display at the preset, optimal refresh rate (75 Hz).  Do not place the display near a strong magnetic force.
  • Page 114 About DVD, CD, And Floppy Disk Media Handling floppy disks  Do not open the shutter manually and touch the surface of the floppy disk.  Keep floppy disks away from magnets.  Keep floppy disks away from direct sunlight and other heat sources. Handling CD or DVD media ...
  • Page 115: Support Options

    Support Options Sony provides several options to help solve common problems or to locate support for your VAIO describes all available resources and offers suggestions on how to access this information for maximum results.  Immediate Help and Support ...
  • Page 116: Immediate Help And Support

    A hardc opy s oftware manual may available for c ertain s oftware applic ations . Y ou c an loc ate the online H elp files for Sony s oftware applic ations by pointing to the individual applic ation's ic on and s elec ting H elp from the s ubmenu.
  • Page 117: Software Help And Support

    7 days a week, 24 hours a day Microsoft Windows XP, Internet Explorer, Outlook ® ® Office XP (On selected models) (Microsoft Corp.) Web site http://www.sony.com/pcsupport PC-Cillin 2000 ® (Trend Micro, Inc.) Web site http://www.antivirus.com/pc-cillin/support phone 510-859-0308; 900-820-8324 Elements, Premiere LE (On selected models) ®...
  • Page 118 M-F, 8:30 A.M.-7:30 P.M. (Eastern time) Sony Service Center To locate the Sony Service Center nearest you, visit the Sony Computing Support Web site at http://www.sony.com/pcsupport. Computing support is free of charge for 90 days after the original date of purchase.
  • Page 119: Contacting Sony For Help And Support

    Sony online or by telephone. Sony Computing Support Web site Online help and support are available 24 hours a day, seven days a week, when you visit the Sony Computing Support Web site. You can access the Web site at http://www.sony.com/pcsupport.

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