Where To Find Help; Your Service Provider; Your Phone Documentation; Kyocera Technical Support - Kyocera QCP 820 User Manual

WHERE TO FIND HELP

There are several ways for you to get help with your Kyocera Wireless Corp. phone.

YOUR SERVICE PROVIDER

For questions about your phone and phone service, contact your service provider first. Your
service provider's customer support department can answer questions about your phone, phone
bill, call coverage area, and specific features (such as call forwarding or voice mail) available to
you.

YOUR PHONE DOCUMENTATION

If you have questions about the features of the phone, refer to this guide and other materials
provided with your phone. To view or download the most current version of this user's guide,
visit us at www.kyocera-wireless.com.

KYOCERA TECHNICAL SUPPORT

If you have additional questions, contact the Kyocera Wireless Customer Care Center in any of
these ways:
• Website: www.kyocera-wireless.com/store
• U.S.and Canada: 1 (800) 349-4478
• Other Countries: 1 (858) 882-1400
• Email: phone-help@kyocera-wireless.com
Before requesting support, please try to reproduce and isolate the problem. When you contact
support, be ready to provide the following information:
• The name of your service provider
• The actual error message or problem you are experiencing
• The steps you take to reproduce the problem
• The Electronic Serial Number (ESN) of the phone. You will find the ESN on the back of the
phone by removing the battery.
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