Phone Troubleshooting - Blackberry 8707 User Manual

6. Click Save.
Reset a call timer
1. In the phone, click the trackwheel.
2. Click Status.
3. Click Last Call or Total Calls.
4. Click Clear Timer.
5. Click the trackwheel.
6. Click Save.
Phone shortcuts
• To answer a call, press the Send key.
• To insert a plus sign (+) when typing a phone number, hold 0.
• To add an extension to a phone number, press the Alt key and the X key. Type the extension number.
• To assign a speed dial number to a key, on the Home screen or in the phone, hold the key.
• To turn on the speakerphone during a call, press the Speakerphone key. To turn off the speakerphone during a call, press the
Speakerphone key.
• To check your voice mail, hold 1.
• To type a letter in a phone number field, press the Alt key and the letter key.
• To move to the top of the Phone screen, press the Space key.
• To view the last phone number that you typed in the phone, press the Space key and the Enter key. Press the Send key to dial the
number.
• To view your contact list in the phone, hold the Send key.
• To switch phone numbers, in the phone, click your active phone number. Click a phone number.

Phone troubleshooting

I cannot make or receive calls
Try performing the following actions:
• Verify that your BlackBerry® device is connected to the wireless network.
• If you cannot make calls and fixed dialing is turned on, verify that the phone number for your contact appears in your fixed dialing
list or turn off fixed dialing.
• If you have traveled to another country and you have not changed your smart-dialing options, dial the full phone number, including
the country code and area code, for your contact.
• If you are not receiving calls, verify that call blocking and call forwarding are turned off.
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