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User Manual
Industrial PCs
of board version N11

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Summary of Contents for noax N11

  • Page 1 User Manual Industrial PCs of board version N11...
  • Page 2 No part of this document may be duplicated, transmitted, copied, saved on a retrievable system, or translated into another language, regardless of the manner or the means in which this is done, without the written consent of noax Technologies AG, except for personal use.
  • Page 3: Table Of Contents

    ..............Information on the noax rating plate .
  • Page 4 ........9.13 Information about power supply over noax interface modules ... .
  • Page 5 Industrial PC User Manual N11 9.14 RS232 interface module ..........
  • Page 6 User Manual N11 Industrial PC Software nSMART™ ............
  • Page 7 Industrial PC User Manual N11 15.2.9 Device type Panel - P15 ..........
  • Page 8: About This Manual

    User Manual N11 Industrial PC About this manual Target group This manual is intended for qualified specialist personnel. It serves to complete their knowledge about proper installation, commissioning, and maintenance of the device. However, the manual does not replace expert knowledge.
  • Page 9: Symbols

    Industrial PC User Manual N11 Symbols The following symbols are used in this document: 1.4.1 Indicative symbols This manual contains instructions which must be observed to ensure your personal safety and to prevent damage to property. Warning regarding dangers in association with one of the signal words Caution, Warning, or Danger.
  • Page 10: Distinctions

    User Manual N11 Industrial PC Distinctions The following distinctions are used in this document: Distinction Description Emphasis Italics Product name or strong emphasis Bold Term from software interfaces (GUI) and device labels Courier Abbreviations and technical terms The following abbreviations are used in this document:...
  • Page 11: Intended Use

    Your Industrial PC has been manufactured according to current technical standards and complies with approved safety regulations. noax Industrial PCs are designed to be used for the collection of operating and ma­ chine data, visualization, logistics, or controlling machines and equipment.
  • Page 12: General Safety Instructions

    Repairs on the Industrial PC should only be carried out by authorized specialist person­ nel. Warning Never repair the device yourself. Always contact the noax hotline instead and send in your device to be repaired if necessary. The device information required when you contact the hotline can be found on the Industrial PC rating plate.
  • Page 13: Devices With Internal Power Supply

    Industrial PC User Manual N11 General safety instructions Devices with internal power supply Applies to device types S15‐G2 and S19 as well as devices with the option “Internal power supply” D Use only the mains cable that was supplied with devices with internal power supply because only this cable used in conjunction with the safety catch can ensure se­...
  • Page 14: Safety Information For Selected Countries

    User Manual N11 Industrial PC General safety instructions Safety information for selected countries 4.7.1 Denmark Warning Apparatets stikprop skal tilsluttes en stikkontakt med jord, som giver forbindelse til stikproppens jord. 4.7.2 Finland Warning Laite on liitettävä suojakoskettimilla varustettuun pistorasiaan. 4.7.3...
  • Page 15: Device Types

    Industrial PC User Manual N11 Device types Device types Industrial PC Compact - C12 Compact enclosure 12 inch display Resistive touchscreen Industrial PC Compact - C12P Compact enclosure 12 inch display PCAP touchscreen Industrial PC Compact - C15 Compact enclosure...
  • Page 16 User Manual N11 Industrial PC Device types Industrial PC Compact - C19 Compact enclosure 19 inch display Resistive touchscreen Industrial PC Compact - C21W Compact enclosure 21.5 inch widescreen display Resistive touchscreen Industrial PC Steel - S12 Stainless steel enclosure...
  • Page 17 Industrial PC User Manual N11 Device types Industrial PC Steel - S15‐G2 Stainless steel enclosure 15 inch display Resistive touchscreen Industrial PC Steel - S19 Stainless steel enclosure 19 inch display Resistive touchscreen Industrial PC Panel - P15 Front installation stainless steel enclosure...
  • Page 18 User Manual N11 Industrial PC Device types Industrie PC Steel - S15P Stainless steel enclosure 15 inch display PCAP touchscreen Industrie PC Steel - S15R Stainless steel enclosure 15 inch display PCAP touchscreen Industrie PC Steel - S19P Stainless steel enclosure...
  • Page 19 Industrial PC User Manual N11 Device types Industrial PC Steel - S21WP Stainless steel enclosure 21.5 inch widescreen display PCAP touchscreen Industrial PC Steel - S21WR Stainless steel enclosure 21.5 inch widescreen display Resistive touchscreen 3085-US-2.4 Page 19 of 120...
  • Page 20: Information On The Noax Rating Plate

    (P = projected capacitive touchscreen; PCAP / R = resistive touchscreen). The variant of the N11 mainboard can be identified by the code added after the main­ board is named, e.g., N11G, N11F, and N11C (see Chapter 15.3 for an explanation).
  • Page 21: Rating Plate For Ipc Type C12, C12P , C15, C15P , C19, C21W

    Industrial PC User Manual N11 Device types 5.1.2 Rating plate for IPC type C12, C12P , C15, C15P , C19, C21W Fig. 2: Rating plate for a IPC type C19 3085-US-2.4 Page 21 of 120 www.noax.com...
  • Page 22: Rating Plate For Ipc Type S15P , S15R, S19P , S19R, S21Wp , S21Wr

    User Manual N11 Industrial PC Device types 5.1.3 Rating plate for IPC type S15P , S15R, S19P , S19R, S21WP , S21WR Fig. 3: Components of the rating plate for a IPC type S21WP Hygienic (IP69k) The “Hygienic” housing variant has been designed with the specific requirements for hygienic working environments in mind.
  • Page 23: Power Supplies

    Industrial PC User Manual N11 Power supplies Power supplies External power supply The scope of delivery of the external power supply consists of the following components: country‐specific power cord power supply with device connector cable mounting bracket for installation Fig. 4:...
  • Page 24: External Power Supply Ip65 (Nema 4)

    User Manual N11 Industrial PC Power supplies External power supply IP65 (NEMA 4) The external power supply with protection class IP65 (NEMA 4) can be mounted directly onto a retainer plate, for example, using the mounting holes. Fig. 6: External power supply IP65 (NEMA 4) To install the external power supply, copy M i n .
  • Page 25: Safety Instructions For Initial Operation

    Industrial PC User Manual N11 Safety instructions for initial operation Safety instructions for initial operation Danger In areas with hazardous explosive atmospheres only ATEX approved Industrial PCs have to be operated! Pay attention for which hazardous explosive atmosphere the device is approved!
  • Page 26 User Manual N11 Industrial PC Safety instructions for initial operation Warning Make sure that there is no potential equalization through the device (e.g., by ground loops). Warning After working near the optional internal power supply of a device, a routine safety test according DIN VDE 0701‐0702 have to be done.
  • Page 27: Touchscreen

    Measures for compliance with EMC guidelines Always use shielded connecting cables when connecting devices to the serial interfaces (e.g., COM1 or COM2) of the noax Industrial PC to ensure trouble‐free operation of the connected devices and the Industrial PC. noax Industrial PCs may be equipped only with antennas (WLAN, etc.) which are sold by noax.
  • Page 28: Installation

    Industrial PC Installation Installation You can find more information about connector protections and various device brack­ ets on our website www.noax.com Installation location The Industrial PC is designed for harsh operating conditions. Nevertheless, please observe the following rules for installation: D Avoid exposing the display to strong direct sunlight since it will make reading much more difficult.
  • Page 29: Tightening Torques For Screws

    To protect the connector area of the Industrial PC against liquids, dust, and aggressive vapors, you have to use a connector protection. Connector protections are available as an optional accessory for each noax Industrial PC. Accompanying product information explains the installation and use.
  • Page 30: Industrial Pc Compact - C12 And C12P

    User Manual N11 Industrial PC Installation Industrial PC Compact - C12 and C12P Various device and wall brackets which can be attached to the rear T‐slots are available as options for this housing type. The variable height adjustment (slot) and the design of the brackets offer a wide variety of installation options in different positions.
  • Page 31: Industrial Pc Compact - C12P

    Industrial PC User Manual N11 Installation 8.5.2 Industrial PC Compact - C12P Fig. 10: Rear panel C12P (all dimensions in mm) VESA 100 mounting option with M5 thread (depth 7.5 mm / 0.3 inches) VESA 75 mounting option with M5 thread (depth 7.5 mm / 0.3 inches) 2x T‐slot as per DIN 508...
  • Page 32: T-Slot Nuts

    User Manual N11 Industrial PC Installation 8.5.3 T‐slot nuts The two guide rails with T‐slots at the rear side of the Compact - C12 and C12P enclosure can be used to install the Industrial PC. Two long T‐slot nuts (DIN 508 / 7 mm deep thread) and screws (M5x10) with washers for mounting the long T‐slot...
  • Page 33: Industrial Pc Compact - C15, C15P , C19, C21W

    Industrial PC User Manual N11 Installation Industrial PC Compact - C15, C15P , C19, C21W Various device and wall brackets which can be attached to the rear T‐slots are available as options for this housing types. The variable height adjustment (slot) and the design of the brackets offer a wide variety of installation options in different positions.
  • Page 34: Industrial Pc Compact - C15P

    User Manual N11 Industrial PC Installation 8.6.2 Industrial PC Compact - C15P Fig. 15: Rear panel C15P (all dimensions in mm) VESA 200 x 100 mounting option with M6 thread (depth 7.5 mm / 0.3 inches) VESA 100 mounting option with M6 thread (depth 7.5 mm / 0.3 inches) 2x T‐slot as per DIN 508...
  • Page 35: Industrial Pc Compact - C19

    Industrial PC User Manual N11 Installation 8.6.3 Industrial PC Compact - C19 Fig. 17: Rear panel C19 (all dimensions in mm) VESA 200 x 100 mounting option with M6 thread (depth 7.5 mm / 0.3 inches) VESA 100 mounting option with M6 thread (depth 7.5 mm / 0.3 inches) 2x T‐slot as per DIN 508...
  • Page 36: Industrial Pc Compact - C21W

    User Manual N11 Industrial PC Installation 8.6.4 Industrial PC Compact - C21W Fig. 19: Rear panel C21W (all dimensions in mm) VESA 200 x 100 mounting option with M6 thread (depth 7.5 mm / 0.3 inches) VESA 100 mounting option with M6 thread (depth 7.5 mm / 0.3 inches) 2x T‐slot as per DIN 508...
  • Page 37: T-Slot Nuts

    Industrial PC User Manual N11 Installation 8.6.5 T‐slot nuts The two guide rails with T‐slots at the rear side of the Compact - C15, C15P , C19 and C21W enclosure can be used to install the Industrial PC. Two long T‐slot nuts (DIN 508 / 7 mm deep thread) and screws (M5x10) with washers for mounting the long T‐slot...
  • Page 38: Industrial Pc Steel - S12 And S15

    User Manual N11 Industrial PC Installation Industrial PC Steel - S12 and S15 This housing is mounted with the four threaded sleeves on its rear. These are closed M5 insert nuts. For this reason, it is important to check that the screws used are of the correct length.
  • Page 39: Industrial Pc Steel - S15-G2 And S19

    Industrial PC User Manual N11 Installation Industrial PC Steel - S15‐G2 and S19 8.8.1 Industrial PC Steel - S15‐G2 Fig. 24: Rear panel S15‐G2 (all dimensions in mm) VESA 100 mounting option with M6 thread (depth 7.5 mm / 0.3 inches) Side mounting option for device bracket Fig.
  • Page 40: Industrial Pc Steel - S19

    User Manual N11 Industrial PC Installation 8.8.2 Industrial PC Steel - S19 Fig. 26: Rear panel S19 (all dimensions in mm) VESA 100 mounting option with M6 thread (depth 7.5 mm / 0.3 inches) Side mounting option for device bracket Fig.
  • Page 41: Vesa 100 Mounting Option

    A range of accessory components can be mounted on these brackets. Some accessory components for side mounting (optional) are listed below: D noax Wall mount bracket for S15‐G2 and S19 D noax Table stand for S15‐G2 and S19 3085-US-2.4...
  • Page 42: Industrial Pc Panel - P15

    User Manual N11 Industrial PC Installation Industrial PC Panel - P15 8.9.1 Installation cut‐out for the Industrial PC Panel - P15 ø6 ø6 ø7 ø7 ø6 ø6 Fig. 28: Installation cut‐out for P15 installation (all dimensions in mm) Cut‐out for installation Dimensions of the front plate of the Industrial PC P15 377.6...
  • Page 43: Industrial Pc Steel - S15P , S15R, S19P , S19R, S21Wp And S21Wr

    Industrial PC User Manual N11 Installation 8.10 Industrial PC Steel - S15P , S15R, S19P , S19R, S21WP and S21WR Device and wall brackets which are attached to the rear VESA 100 mounting option are available as options for this housing type.
  • Page 44: Industrial Pc Steel - S19P And S19R

    User Manual N11 Industrial PC Installation 8.10.2 Industrial PC Steel - S19P and S19R Fig. 32: Rear panel S19P (all dimensions in mm) VESA 100 mounting option with M6 thread (depth 7.0 mm / 0.28 inches) Fig. 33: Side view S19P (all dimensions in mm) Page 44 of 120 3085-US-2.4...
  • Page 45: Industrial Pc Steel - S21Wp And S21Wr

    Industrial PC User Manual N11 Installation 8.10.3 Industrial PC Steel - S21WP and S21WR Fig. 34: Rear panel S21WP (all dimensions in mm) VESA 100 mounting option with M6 thread (depth 7.0 mm / 0.28 inches) Fig. 35: Side view S21WP (all dimensions in mm) 8.10.4 VESA 100 mounting option...
  • Page 46: Connectors And Interfaces

    When connecting cables, pay attention to use the propper connector (Power, RS232, … ), to plug the connector in the right orientation and to fully plug the connector! noax recommends the usage of the connector locking (if available)! This secures the cable connection.
  • Page 47: Connector Area In General

    Industrial PC User Manual N11 Connectors and interfaces Connector area in general Fig. 37: Connector area using the example of the mainboard N11G Free PCI/PCI Express card slots Two USB 2.0 ports Four USB 3.0 ports Two LAN ports with status LEDs...
  • Page 48: Connector Area C15, C15P , C19, C21W, S15P , S15R, S19P , S19R, S21Wp , S21Wr With Option "Internal Power Supply

    User Manual N11 Industrial PC Connectors and interfaces Connector area C15, C15P , C19, C21W, S15P , S15R, S19P , S19R, S21WP , S21WR with option “internal power supply” Fig. 39: Connector area of C19‐N11G with the option “internal power supply”...
  • Page 49: Connector Area S15 With Option "Internal Power Supply

    Industrial PC User Manual N11 Connectors and interfaces Connector area S15 with option “internal power supply” Fig. 40: Connector area of S15‐N11G with the option “internal power supply” Free PCI/PCI Express card slot Two USB 2.0 ports Four USB 3.0 ports...
  • Page 50: Connector Area Of S15-G2 And S19

    User Manual N11 Industrial PC Connectors and interfaces Connector area of S15‐G2 and S19 Fig. 41: Connector area of S15‐G2 with N11G mainboard Fig. 42: Area with mains input connector and fuses Free PCI/PCI Express card slots Two USB 2.0 ports Four USB 3.0 ports...
  • Page 51: Standby Supply For The Usb Ports

    Industrial PC User Manual N11 Connectors and interfaces Standby supply for the USB ports In standby mode the USB ports in the connector area will be supplied with power ex works. This function can be deactivated using the nSMART™ software.
  • Page 52: Front Usb Port / Side Usb Port

    Caution When not in use, seal the Front USB port / Side USB port with the rubber cover. Spare rubber covers can be ordered via the noax hotline. 9.10.1 Front USB port Available at enclosure types C12, C15, C19 and C21W Front USB port 9.10.2 Side USB port...
  • Page 53: Sata Mode Ahci/Raid

    “Integrated Peripherals” and “SATA Device”. However, this renders the advan­ tages of AHCI unusable. noax pre‐installed operating systems do not support IDE mode. The corresponding AHCI drivers are available from our support. The use of RAID functions is only possible with mainboard variant N11G and N11F and if two SATA drives are connected to the mainboard.
  • Page 54: Pcie (Pci Express) Description

    User Manual N11 Industrial PC Connectors and interfaces 9.12 PCIe (PCI Express) description Danger PCIe cards must only be connected to the mainboard using adapter boards (back­ planes). Slots directly on the mainboard have a special assignment. Connecting cards directly could cause irreversible damage to the connected card or the mainboard.
  • Page 55: Information About Power Supply Over Noax Interface Modules

    Information about power supply over noax interface modules With a special adjustment to the noax interface modules, it is possible to apply a supply voltage of +5 V or +12 V (max. 1.0A) at Pin 4 or Pin 9. The Industrial PC has to be opened and the interface module has to be disassembled in order to adjust the module.
  • Page 56: Rs232 Interface Module

    User Manual N11 Industrial PC Connectors and interfaces 9.14 RS232 interface module Fig. 46: RS232 interface module For technical data, see Chapter 15.5.1. 9.14.1 Connector pinout Warning All interface signals (incl. GND) are NOT galvanically isolated from the housing ground and the supply voltages in the device.
  • Page 57: Power Supply For Rs232 Devices

    Industrial PC User Manual N11 Connectors and interfaces 9.14.2 Power supply for RS232 devices The RS232 interface module provides the option of supplying power to external devices via the connector pins: D Pin 9 (RI) and/or Pin 4 (DTR) D 5 V +/‐5% or 12 V +/‐5% output...
  • Page 58: Operation

    User Manual N11 Industrial PC Operation Operation 10.1 Touchscreen technologies Refer also to chapter 7.1, which contains safety notes relating to the touchscreen. 10.1.1 Resistive touchscreen A certain amount of force has to be applied when touching the touch point of a resis­...
  • Page 59: Operation And Display Elements For Device Types C12, C15, C19, C21W

    Industrial PC User Manual N11 Operation 10.2 Operation and display elements for device types C12, C15, C19, C21W All operation and display elements are located on the front of the housing. The control panel consists of three function keys (F1 to F3), three control keys, four indicator lights (LEDs) and an ambient light sensor (ALS) at the bottom of the front.
  • Page 60: Led Area

    User Manual N11 Industrial PC Operation 10.2.3 LED area Function OK (green) OK LED Lights up when the Industrial PC is operational. All of the parame­ ters monitored by the MCU are within the limits. (see section 11.1.) Flashes in standby mode.
  • Page 61: Operation And Display Elements For Device Type C12P , C15P

    Industrial PC User Manual N11 Operation 10.3 Operation and display elements for device type C12P , C15P All operation and display elements are located on the front of the housing. The control panel consists of six keys, four indicator lights (LEDs) and an ambient light sensor (ALS) at the bottom of the front.
  • Page 62: Ambient Light Sensor (Als)

    User Manual N11 Industrial PC Operation 10.3.2 Ambient light sensor (ALS) An ambient light sensor is located in the center of the LED area. Its purpose is to automatically adjust the brightness of the display backlight to the available ambient light it measures.
  • Page 63: Operation And Display Elements For Device Type S12

    Industrial PC User Manual N11 Operation 10.4 Operation and display elements for device type S12 All operation and display elements are located in the control panel on the front at the right‐hand edge of the housing. The control panel consists of touchscreen keys and indicator lights (LEDs).
  • Page 64: Operation And Display Elements For Device Types

    User Manual N11 Industrial PC Operation 10.5 Operation and display elements for device types S15‐G2, S19 All operation and display elements are located on the front of the housing. The control panel consists of four keys, four indicator lights (LEDs), and an ambient light sensor (ALS) at the bottom of the front.
  • Page 65: Ambient Light Sensor (Als)

    Industrial PC User Manual N11 Operation 10.5.2 Ambient light sensor (ALS) An ambient light sensor is located in the center of the LED area. Its purpose is to automatically adjust the brightness of the display backlight to the available ambient light it measures.
  • Page 66: Operation And Display Elements For Device Type S15P , S15R, S19P , S19R, S21Wp , S21Wr

    User Manual N11 Industrial PC Operation 10.6 Operation and display elements for device type S15P , S15R, S19P , S19R, S21WP , S21WR All operation and display elements are located on the front of the housing. The control panel consists of six keys, four indicator lights (LEDs) and an ambient light sensor (ALS) at the bottom of the front.
  • Page 67: Ambient Light Sensor (Als)

    Industrial PC User Manual N11 Operation 10.6.2 Ambient light sensor (ALS) An ambient light sensor is located in the center of the LED area. Its purpose is to automatically adjust the brightness of the display backlight to the available ambient light it measures.
  • Page 68: Factory Default Settings For Operation Elements

    User Manual N11 Industrial PC Operation 10.7 Factory default settings for operation elements 10.7.1 Device types C12, C15, C19, C21W, S15‐G2, S19 Function Default factory setting Switching the Industrial PC " Press the [On/Off] key for a minimum of 1 second "...
  • Page 69: Device Type S12

    Industrial PC User Manual N11 Operation 10.7.2 Device type S12 Function Default factory setting Switching the Industrial PC " Press the [ON‐OFF I] key for a minimum of 1 second " Use the “Touch Power On” function (see Chapter 10.9) Switching the Industrial PC "...
  • Page 70: Device Type C12P , C15P , S15P , S19P , S21Wp

    User Manual N11 Industrial PC Operation 10.7.4 Device type C12P , C15P , S15P , S19P , S21WP Function Default factory setting Switching the Industrial PC " Press the [On/Off] key for a minimum of 1 second Switching the Industrial PC "...
  • Page 71: Device Type S15R, S19R, S21Wr

    Industrial PC User Manual N11 Operation 10.7.5 Device type S15R, S19R, S21WR Function Default factory setting Switching the Industrial PC " Press the [On/Off] key for a minimum of 1 second Switching the Industrial PC " Press the [On/Off] key for a minimum of 6 seconds...
  • Page 72: Automatically Reducing The Screen Brightness

    User Manual N11 Industrial PC Operation 10.8 Automatically reducing the screen brightness This function is not available on devices with a PCAP touchscreen. In the default factory settings, the display brightness is dimmed to a preset lower brightness level 3 minutes after a key or the touchscreen is last pressed.
  • Page 73: Software Nsmart

    (e.g., as a result of an excessive internal temperature). 11.2 Launching the software nSMART™ On Windows operating systems that were installed previously by noax, you will find the nSMART™ software using the following path: C:\install\software\nSMART Run the nSMART.exe file to launch the software.
  • Page 74: Settings With Software Nsmart

    Settings with software nSMART™ The various functions controlled by the MCU can be set using the nSMART™ software that has been specially designed for noax Industrial PCs. Fig. 54: Software GUI nSMART™ The MCU parameters are clearly laid out and can be easily set thanks to the software graphical user interface.
  • Page 75: Assigning / Configuring The Function Keys

    Industrial PC User Manual N11 Software nSMART™ 11.5 Assigning / configuring the function keys If a device has function keys, they can be freely assigned using the nSMART™ soft­ ware. There is the option to save a keystroke, a key combination, or a key macro.
  • Page 76 User Manual N11 Industrial PC Software nSMART™ By adding time delays / pauses to key macros, it is possible to wait for the Industrial PC or software to respond before proceeding with the next key or key combination. Pauses can be set via the pull‐down menu item “Time delay”.
  • Page 77: Program Start Via Function Key

    Industrial PC User Manual N11 Software nSMART™ 11.5.1 Program start via function key Function keys can be used for starting a program if you assign a key combination to a function key and create a program shortcut on your desktop.
  • Page 78 User Manual N11 Industrial PC Software nSMART™ 2. Press the Computer On/Off Touch points calibration button to open the calibration dialog. Fig. 62: Touchscreen window 3. Press and hold down the top left corner. 4. Press and hold down the bottom right corner.
  • Page 79: Function "Touch Calibration

    If you have chosen “USB HID Touch” or “USB HID Mouse” as the output protocol for the touch data, the touchscreen calibration will be performed via the noax MCU. If you have chosen “noax Standard (COM4)” or “Thin‐Client (COM4)” as the output protocol, the touchscreen calibration will be performed via the touch driver tool.
  • Page 80 Press each of the points in the center in the order in which they are displayed. This is best achieved with the aid of a touch pen. Calibration screen from the noax MCU Fig. 69: First touch calibration point Fig. 70: Last touch calibration point Calibration screen from the touch driver Fig.
  • Page 81: Launching Touchscreen Cleaning Mode

    Industrial PC User Manual N11 Software nSMART™ 11.8 Launching touchscreen cleaning mode It is important to refer to Chapter 13 on cleaning the Industrial PC at this point. 1. To launch touchscreen cleaning mode, open the nSMART™ software overview. Select the Touchscreen button.
  • Page 82: Upgrades And Maintenance Work

    It is not enough to just shut down the operating system. noax recommends removing the IPC from its bracket and placing it on a suitable clean surface when performing upgrades or maintenance work.
  • Page 83: Steps To Close The Industrial Pc

    When working on and with electronic parts and components, follow the generally applicable ESD guidelines. As a general rule, noax recommends first touching a metal part, such as the system carrier plate or connector plate, followed by the electronic part or component.
  • Page 84: Replacing The Cmos Battery

    Replacing the CMOS battery Danger Only use Panasonic BR2032 CMOS batteries or those of equivalent types approved by noax. Under no circumstances should the CMOS battery be short‐circuited or opened. " It is necessary to open the IPC in order to replace the CMOS battery. If there is a card in the Slot 1 expansion slot, this will also need to be removed.
  • Page 85: Cleaning The Industrial Pc

    Cleaning with high‐pressure (hot steam) cleaner is only allowed for Industrial PCs with IP protection class IP69K. Pay attention to the following limits: Do not exceed the following limits for noax Industrial PCs with IP protection class IP69k: max. 176°F (80°C), max. 100 bar, max. 16 l/min, minimum 3.9 inches (10 cm) nozzle distance, no needle jet nozzle...
  • Page 86: Devices With Pcap Touchscreen

    User Manual N11 Industrial PC Cleaning 13.1.1 Devices with PCAP touchscreen The glass surface of the PCAP touchscreen can be cleaned with a commercially avail­ able glass cleaning agent. Wipe the glas dry after cleaning. For correct function the glass surface of the PCAP touchscreen has to be free from any residues.
  • Page 87: Troubleshooting

    Excessively high or low system temperatures will be indicated by an error code. For areas with high or low ambient temperatures, an extended temperature range is offered as an option for some Industrial PCs. Please contact the noax hotline to find out more about this.
  • Page 88: Error Codes - Led Displays For Errors

    Make a note of each LED’s state (= error code) as well as the type and serial number of the device, and contact the noax hotline. You will then be provided with further information and suggestions of what to do next.
  • Page 89: Repairs

    Please observe the following instructions to ensure that your repairs are carried out quickly and smoothly: D Please use the service form available on our website at www.noax.com . It can be downloaded as a PDF or Wordfile. Please include as much information on the form as possible and include it with the return shipment.
  • Page 90: Technical Data

    The maximum temperatures specified for the different device types apply to the basic device configuration with operation: an average of 20% system load (defined by noax load profile). Increased system load, additional expansion cards, options and peripheral devices reduce the maximum tolerable ambient temperature.
  • Page 91: Resistive Touchscreen

    Industrial PC User Manual N11 Technical data 15.1.3 Resistive touchscreen System: Resistive analog touchscreen Quality: Up to 1 million touches at one point (0.63 inches / 16 mm stylus, 0.6 lb / 250 g force, 2 activations per sec.) Up to 100,000 scrollings Surface: UV‐resistant, coated polyester film (PET, hardcoated...
  • Page 92: Technical Data On The Industrial Pc Variants

    User Manual N11 Industrial PC Technical data 15.2 Technical data on the Industrial PC variants 15.2.1 Device type Compact - C12 and C12P General Compact - C12 Compact - C12P Dimensions ( L x W x H ): 12.6inch x 10.2inch x 3.4inch 12.6inch x 10.2inch x 3.4inch...
  • Page 93: Device Type Compact - C15 And C15P

    Industrial PC User Manual N11 Technical data 15.2.2 Device type Compact - C15 and C15P General Compact - C15 Compact - C15P Dimensions ( L x W x H ): 15.2inch x 12.8inch x 4.1inch 15.2inch x 12.8inch x 4.0inch...
  • Page 94: Device Type Compact - C19

    User Manual N11 Industrial PC Technical data 15.2.3 Device type Compact - C19 General Dimensions ( L x W x H ): 17.8 inches x 15.4 inches x 4.6 inches (452 mm x 390 mm x 117 mm) Weight (depending on setup): approx.
  • Page 95: Device Type Compact - C21W

    Industrial PC User Manual N11 Technical data 15.2.4 Device type Compact - C21W General Dimensions ( L x W x H ): 21.6 inches x 14.0 inches x 4.6 inches (549 mm x 356 mm x 117 mm) Weight (depending on setup): approx.
  • Page 96: Device Type Steel - S12

    User Manual N11 Industrial PC Technical data 15.2.5 Device type Steel - S12 General Dimensions ( L x W x H ): 14.3 inches x 10 inches x 3.1 inches (364 mm x 254 mm x 78 mm) Weight (depending on setup): approx.
  • Page 97: Device Type Steel - S15

    Industrial PC User Manual N11 Technical data 15.2.6 Device type Steel - S15 General Dimensions ( L x W x H ): 16.7 inches x 12.3 inches x 3.9 inches (424 mm x 313 mm x 98 mm) Weight (depending on setup): approx.
  • Page 98: Device Type Steel

    User Manual N11 Industrial PC Technical data 15.2.7 Device type Steel - S15‐G2 General Dimensions ( L x W x H ): 16.5 inches x 14.2 inches x 5.2 inches (418 mm x 360 mm x 133 mm) Weight (depending on setup): approx.
  • Page 99: Device Type Steel - S19

    Industrial PC User Manual N11 Technical data 15.2.8 Device type Steel - S19 General Dimensions ( L x W x H ): 19.6 inches x 17.2 inches x 5.4 inches (498 mm x 438 mm x 136 mm) Weight (depending on setup): approx.
  • Page 100: Device Type Panel - P15

    User Manual N11 Industrial PC Technical data 15.2.9 Device type Panel - P15 General Dimensions ( L x W x H ): 16.6 inches x 12.2 inches x 3.8 inches (422 mm x 311 mm x 96 mm) Installation dimensions: see Chapter 8.9...
  • Page 101: Device Type Steel - S15P

    Industrial PC User Manual N11 Technical data 15.2.10 Device type Steel - S15P General Dimensions ( L x W x H ): 15.7 inches x 13.5 inches x 3.9 inches (399.5 mm x 342.5 mm x 99.5 mm) Weight (depending on setup): approx.
  • Page 102: Device Type Steel - S15R

    User Manual N11 Industrial PC Technical data 15.2.11 Device type Steel - S15R General Dimensions ( L x W x H ): 15.7 inches x 13.5 inches x 3.9 inches (399.5 mm x 342.5 mm x 99.5 mm) Weight (depending on setup): approx.
  • Page 103: Device Type Steel - S19P

    Industrial PC User Manual N11 Technical data 15.2.12 Device type Steel - S19P General Dimensions ( L x W x H ): 18.0 inches x 16.6 inches x 3.9 inches (457 mm x 421 mm x 99.5 mm) Weight (depending on setup): approx.
  • Page 104: Device Type Steel - S19R

    User Manual N11 Industrial PC Technical data 15.2.13 Device type Steel - S19R General Dimensions ( L x W x H ): 18.0 inches x 16.6 inches x 3.9 inches (457 mm x 421 mm x 99.5 mm) Weight (depending on setup): approx.
  • Page 105: Device Type Steel - S21Wp

    Industrial PC User Manual N11 Technical data 15.2.14 Device type Steel - S21WP General Dimensions ( L x W x H ): 21.9 inches x 15.2 inches x 3.9 inches (557 mm x 387 mm x 99.5 mm) Weight (depending on setup): approx.
  • Page 106: Device Type Steel - S21Wr

    User Manual N11 Industrial PC Technical data 15.2.15 Device type Steel - S21WR General Dimensions ( L x W x H ): 21.9 inches x 15.2 inches x 3.9 inches (557 mm x 387 mm x 99.5 mm) Weight (depending on setup): approx.
  • Page 107: Technical Data On The Mainboards

    Industrial PC User Manual N11 Technical data 15.3 Technical data on the mainboards 15.3.1 Mainboard N11G Processor (CPU) Intel Core i7‐3555LE Chipset QM77 Graphics controller Intel HD Graphics 4000 (DirectX 11, Open GL 4.0 and OpenCL) Memory 4 GB, DDR3, Dual Channel,...
  • Page 108: Mainboard N11F

    User Manual N11 Industrial PC Technical data 15.3.2 Mainboard N11F Processor (CPU) Intel Core i3‐3217UE Chipset QM77 Graphics controller Intel HD Graphics 4000 (DirectX 11, Open GL 4.0 and OpenCL) Memory 4 GB, DDR3, Dual Channel, up to 16 GB (2 SODIMM sockets)
  • Page 109: Mainboard N11C

    With an internal power supply one of the two PCIe slots is available as a low‐pro­ file slot Caution: There are no PCI slots available with this mainboard type. 15.3.4 CMOS battery “ ” Panasonic BR2032 CMOS batteries or those of equivalent types approved by noax should be used 3085-US-2.4 Page 109 of 120 www.noax.com...
  • Page 110: Technical Data On The External Power Supplies

    User Manual N11 Industrial PC Technical data 15.4 Technical data on the external power supplies 15.4.1 External power supply General Dimensions (L x W x H): 4.7 inches x 2.0 inches x 1.2 inches (120 mm x 52 mm x 31 mm) Weight: approx.
  • Page 111: Interface Module

    Industrial PC User Manual N11 Technical data 15.5 Interface module 15.5.1 noax RS232 interface module Technical data Communication speed: Max. 115.2 kBaud Input resistance: Min. 3 kOhm, max. 7 kOhm Input voltage: Max. +/‐ 25 V Output voltage: Typ. +/‐ 10 V Short‐circuit current:...
  • Page 112: Devices Without Internal Power Supply

    User Manual N11 Industrial PC Technical data 15.6.1 Devices without internal power supply This applies to device types C12, C12P , C15, C15P , C19, C21W, S12, S15, P15, S15P , S15R, S19P , S19R, S21WP , S21WR as well as S15‐G2 and S19 without internal power supply...
  • Page 113: Requirements For Additional Components

    Industrial PC User Manual N11 Technical data 15.7 Requirements for additional components All additional components (keyboards, printers, expansion cards, etc.) have to be approved for industrial usage. 15.8 Expansion cards for the Industrial PC Expansion cards increase the system temperature and lower the maximum permissible ambient temperature.
  • Page 114: Expansion Cards In The Pci Express Slot

    User Manual N11 Industrial PC Technical data 15.8.2 Expansion cards in the PCI Express slot The PCI Express slots comply with PCI specification Rev. 2.0. Max. current consumption for 3.3 V: 3.0 A Max. current consumption for 12 V: 2.1 A...
  • Page 115: Disposal

    It should instead be returned to the noax service department for disposal. For more information, please contact the noax service department. By reusing, recycling or utilizing old devices in any other way, you are making an important contribution to the protection of our environment.
  • Page 116: Declarations Of Conformity

    All noax Industrial PCs mentioned in this User Manual N11 comply with the applicable standards, requirements and regulations for CE conformity. The noax Industrial PCs are authorized for Class A, which means they may not be used in living areas.
  • Page 117: Your Notes

    Industrial PC User Manual N11 Your notes Your notes 3085-US-2.4 Page 117 of 120 www.noax.com...
  • Page 118 User Manual N11 Industrial PC Your notes Page 118 of 120 3085-US-2.4 www.noax.com...
  • Page 119 Industrial PC User Manual N11 3085-US www.noax.com...
  • Page 120 Technologies Corp. Service Americas 5265 Parkway Plaza Boulevard Tel. +1 704 992-1606 Suite 110 hotline@noaxna.com Charlotte, NC 28217 (USA) info@noax.com Service Rest of World Tel. +1 704 992-1606 Fax +1 704 992-1712 Tel. +49 8092 8536 33 www.noax.com hotline@noax.com...

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